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FedEx review: A claim

R
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4:28 pm EST
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First, I'd like to tell you how infuriating it is to (NOT) be able to speak to an American, let alone the department I'm trying to speak to at all! I literally had a woman (After 25 calls to 1800 go FedEx) Tell me there is no one in the United States to talk to! I was enraged! I'm an American and a customer, I don't like having to speak to a person in Latin America who just learned how to say words in English yesterday!

Now my issue. I filed a claim in December, Claim #C-[protected]

I have not filed an inventory as of today, yet I received a check and a notice of claim case closed. I want to return this check, submit the claim form/inventory of damaged goods. and receive a check for the proper amount. I declared $400.00 and paid additional fee for this. The damage is much more than $400.00 I feel they should have sent at least $400.00 Instead of the random $217.00 they did send. Please contact me immediately so we can get this handled properly.

Robert McGowan [protected] [protected]@mac.com

Claimed loss: I have not submitted my claim for or inventory but did receive a check for $217.00 My claimed amount is $815.00 I want to submit claim form and inventory and settle on an amount that is more satisfactory than $217.00.

Desired outcome: I have not submitted my claim for or inventory but did receive a check for $217.00 My claimed amount is $815.00 I want to submit claim form and inventory and settle on an amount that is more satisfactory than $217.00.

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