CB Fashion Tech Mr Price Group / MRP Mobicel VX18

Mr Price Group / MRP review: Mobicel VX18

Anelisa Ntintili of US

Apr 22, 2024 9:33 am EDT

Verified customer

Featured review

Good Day.

Hope this finds you well.

It has come to my attention that there's no progress about this matter. Therefore I kindly request a refund or another phone, I bought my cell phone Mobicel VX18, original IMEI NUMBER IS [protected], late last year 03-11-2023 it didn't last for long I then took it back to Mr price cellular 10 days after purchasing.

That was shocking but I thought it was a minor fault, Come December holidays it stops working again. took it back again. 12th January 2024 because I was away for the holidays.

I have been going back and forth at this store for repairs only and no answers, 28-02-2024 was the third time and today is the date it's 22 April 2024. I haven't received any update and no one at Mr price cellular in Nonesi Mall has answers about this, this has inconvienced me in so many ways. please kindly attend to this matter.

Claimed loss: R1300

Desired outcome: REFUND OR EXCHANGE

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Mr Price Group / MRP - mr price needs a customer service makeover 6

Mr Price Group / MRP - contract cancellation 7

Resolved

Replied

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Mr Price Group / MRP - cell phone contract 1

Mr Price Group / MRP - mrp mobile after sale service 2

Mr Price Group / MRP - unauthorized purchase

Mr Price Group / MRP - customer service

Mr Price Group / MRP - sofas and chair

Mr Price Group / MRP - Returning clothes for an exchange

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Mr Price Group / MRP contacts

Mr Price Group / MRP phone numbers

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help@mrp.com

100%
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MMoodley@Mrpmobile.com

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help@mrphome.com

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klechman@mrpricegroup.com

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customercare@mrpricegroup.com

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Confidence score: 94%

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