Aspen Dental
reviews and complaints

On 9/10/18 I was givin a Detailed treatment plan. Total plan amount came to 4, 625.00. on 3/12/19 I decided to go ahead and get my teeth pulled and get dentures. Aspen dental informs me that Dental first opened a credit line for me up to 9, 900.00. @28.99%
They charged my card 9, 036.00 the day they pulled my teeth. Altho I never received my dentures untill 11/2019. They overcharged me almost double and had to pay that high interest on something I didnt even have yet.
After my teethe were pulled when I returned to them with sores in my lips and gums. Very painful! They refused to give me anything for pain. Aspen said to use ibprophen and warm salt water. That was after I tried for days to get an apt. to get in. They wouldnt return my phone calls and when I did finally get thru they were very rude! I really feel like these people are cold hearted and crooks! I have tried disputing this with commenity bank . They sent a letter saying they are investigating my claim. but in the meanwhile are reporting bad thing to my credit. killing my credit! Like I haven't been through enough! now i have teethe that fall out without glue and horrible credit! At my wits end!

I had my teeth removed in Dec 2018 in prep for an operation. I arranged for dentures at the time.
An impression was taken before the teeth were removed. After some time (had to wait for swelling to go down ) I came in for a fitting and picked the grade of teeth I wanted. I picked the middle one.
From the first time I was never happy with the fit. I was back several times for adjustments. After sever times I asked for a replacement set as they advertised. They geve me a hard time about that. They gave in amd made them but I felt no difference. They feel loose from side to side and no amount of adheavsive helps for very long.
Everytime I eat from the first bite food sticks to the sides. I expressed that consern to them and they shruged it off. I was at a Dr office for a follow up visit on the operation I need the teeth removed for and he asked how my eating habbits were and we got into the denture thing. He said the food sticking was becuse of cheap materials.
After several trips to Aspen In Schylkill Haven and a few time going over and being told there was no one there to help me and I would have to come back, they sent me a regestered letter stating that they no longer wanted to deal with me.
I am now planing on going elsewere for new teeth.

Dentures I got comfy lite in Jan 2015 I have had to move my home burn down in March 2015 I lost my 5 yr old Greatgrandson I lived in Montgomery Al had work done in Prattville al move to Deland fl saw Dentist in Daytona Beach early in 2016 they replaced the company lights but they never could get them just right they tried to realign them I just kept gagging me then I moved to Snellville Georgia due to my health tried to see Aspen dental in Snellville Georgia the first Dennis I saw tell me I needed a new set of dentures. Then Another lady come in and told me she had to talk to the owner of Bad Aspend Dentist she told me I needed to return to Daytona to have them Replaced contacted Aspend Dentist Home Office the dentist in Snellville contacted me and told me to come back in she cut some off of the back of the teeth still not beating right gag them out of my mouth before I was out of the parking lot I can't afford to buy a new set I would like to get my money back on this that I bought and go somewhere else thank you

I was told I had periodontal disease and my husband too.My husband was told he had 6 cavities.None of which are true because we've been to two different other dentist and neither of us have periodontal disease or cavities for my husband.I went in to have fillings removed to replace with tooth colored fillings and the dentist made a rude remark to the dental technician about my tongue being in the way and he didn't know he was going to have to fight that the whole time.I also received a tongue ulcer from the technician pushing my tongue out of the way for so long.The dentist also was supposed to fill a couple of cavities and he missed one.

I had two root canals done in October. I paid each time as directed, even having to pay a deposit to have the work done. Now, without even sending me a statement they are sending me to collections for work that was already paid for and other work that was declined.

Service there was terrible - from waiting hours to being left 2 months with a temporary because they kept cancelling my appt saying they didn't have a dentist that day

10 years ago i was a patient of aspen dental. I came in to there office with bad upper tooh pain. I was seen that day..told to come back in 3 days to have a mold made of my teeth..and 2 days after that i had 13 teeth pulled and a denture placed. My issues now is that i have a mass in the roof of my mouth and need surgery and im hopeing its not turned to cancer.

Was leered in by free xrays consulting. The secretary pushed me to get credit card. Almost $4000 done overcharged extracts. Said fifteen teeth. Detures don't fit i'm in the hole and still have to get my bottom ones down. Just want money back, the pain to stop and have a pair of teeth to eat with. They seem me come mile away. Have no self confidence left I see these people go to the right dentist and their teeth look good. On limited income owe money and have become depressed. They said they would work out fine and look good! Yeah right.

I was scheduled for teeth cleaning 5pm and i was there at 4:30. They told me that nobody will be available and i have to wait until 6 pm. I was so furious that nobody even pick up the phone to inform their client about any changes. The also told me that i will not going to be able to keep my appointment for tomorrow until i pay first. It's aspen dental in trussville 1820 Gadsden Hwy suite 112 birmingham al 35235 and Manager's name is Amy Crespo who told me that i have to pay first before they give that schedule to me. She was so rude and walked away after saying that. U can reach me at+[protected],