CB Mobile and Cell Phones Assurant Solutions Cell phone insurance claim.

Assurant Solutions review: Cell phone insurance claim.

kiia36 of LONG BEACH, US

Sep 19, 2023 1:01 am EDT

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Hello tried having my device repaired through Assurant who is my t mobile cell phone insurance carrie I have the have a 360 plan that is supposed to fix or replace my phone in which I tried having the phone screen fixed but, they did not have a place to fix the screen within 100 miles of where I live. I was forced to file a claim to replace mhy phone. The initial discussion was to replace my Galaxy s22 ultra with a Galaxy s23 ultra. However, when the phone arrived it was a Galaxy s22 plus which is missing multiple features that my current phone has including a stylis taht I use daily for business and it has 5 cameras The replacement phone has 3 cameras, no stylis and is much smaller. I have called to discuss the discrepency in which they claim they do not have my original phone nor do the have the updated version. They only said to return the phone they sent out. I pay monthly and have been with t mobile since 2014 with 5 established lines.

The Claim Number: [protected]

Protection Program: Protection360

Mobile Number: 562‑212‑8834

Device: SAMSUNG Galaxy S22 Ultra 5G 512GB Green (IMEI: [protected])

Desired outcome: Replace my phone with the same phone or better.

Assurant Solutions - harassment 207

Assurant Solutions - beware 20

Assurant Solutions - no service only lip service 24

Assurant Solutions - awful experience 25

Resolved

Assurant Solutions - bogus company 4

Resolved

Assurant Solutions - T-mobile phone insurance

Assurant Solutions - takes so long to process a claim

Assurant Solutions - terrible customer service 1

Resolved

Assurant Solutions - fire claim reimbursement 1

Assurant Solutions - Assurant Samsugh phone insurance

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Assurant Solutions contacts

Assurant Solutions phone numbers

+1 (800) 550-2827
+1 (800) 550-2827

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Canada, Kingston, ON

+1 (800) 852-2244
+1 (800) 852-2244

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Customer Service

+1 (305) 253-2244
+1 (305) 253-2244

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Head Office

+1 (888) 901-6377
+1 (888) 901-6377

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Life Claims

+1 (800) 432-8612
+1 (800) 432-8612

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Renters Insurance Information

+1 (613) 634-9984
+1 (613) 634-9984

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Canada, Kingston, ON

+1 (416) 733-3360
+1 (416) 733-3360

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Canada, Toronto

+33 442 916 204
+33 442 916 204

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100%
Confidence score

France

+49 696 657 580
+49 696 657 580

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100%
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Germany

+39 230 462 400
+39 230 462 400

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100%
Confidence score

Italy

+34 912 682 900
+34 912 682 900

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100%
Confidence score

Spain

+86 105 963 6797
+86 105 963 6797

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100%
Confidence score

China

+54 114 121 8666
+54 114 121 8666

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100%
Confidence score

Argentina

+55 114 197 9400
+55 114 197 9400

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100%
Confidence score

Brazil

+56 22 907 200
+56 22 907 200

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100%
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Chile

+52 555 000 1800
+52 555 000 1800

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100%
Confidence score

Mexico

+1 (787) 250-6470
+1 (787) 250-6470

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Puerto Rico

More phone numbers

Assurant Solutions emails

regulatory.complaints@assurant.com

100%
Confidence score: 100%

Support

sharon.gerrard@assurant.com

94%
Confidence score: 94%

communication