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The good, the bad, and the ugly - discover what customers are saying about DRI*PCTOOLS.COM

Welcome to our customer reviews and complaints page for DRI*PCTOOLS.COM. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with DRI*PCTOOLS.COM.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used DRI*PCTOOLS.COM's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with DRI*PCTOOLS.COM, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with DRI*PCTOOLS.COM. Your feedback is an important part of our community and will help others make informed decisions.

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9:26 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

DRI*PCTOOLS.COM unauthorized charge of debit card

We have NEVER ordered anything from this website yet when I checked my banking online, there was a charge of $29.95. We are disputing it of course, but meanwhile we have to change our credit cards because the bank said this company will charge again...how did they get our cc in the first place? We have never even been to that site much less ordered from them. Isnt this against the law? There are numerous complaints about this exact same thing on this site, some going back a couple years...why is this company still being allowed to do this?

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7:02 pm EDT
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DRI*PCTOOLS.COM Fraudulent Internet Debit Card Charge

Was checking my bank statement and saw a $39.95 charge plus $1.20 international transaction fee. Went to the website listed with the charge. I had never been to this site or purchased anything from them. I called my bank and they connected me to the fraud department, which did a three-way call with pctools. com. Someone called "David" answered and gave a spiel about purchasing computer software subscriptions. He had my home address and debit card number, but a fake email address. My bank questioned him about the charge and issuing a refund, which he agreed to after stalling for several minutes and making excuses about the charge. Supposedly they have issued a refund, but I have to wait two weeks to find out if it's gone through. I also had to cancel my debit card to prevent any further fraud. This is completely infuriating.

Read full review of DRI*PCTOOLS.COM and 42 comments
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Judy
, NZ
Dec 30, 2008 3:35 pm EST

An unauthorised charge against my credit card for US$29.95 or NZ$53.15 for DRI*PCTOOLS.COM - dont know what it is for and strongly disagree with this company being able to automatically debit my credit card for something I know nothing about. Have a dispute with bank/credit card company. People beware of using this website for any downloads. Cannot find how to contact them. As a quick fix I have cancelled credit card so this company cannot do this sort of thing again. I want a refund.

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Karen Guarin
,
Dec 02, 2008 2:20 pm EST

Unauthorized Purchase of PCTOOLS subscription for the past 2 yrs that I did not catch on my credit card. On Dec 03/o8 I caught this purchased and discovered that this company had billed for the past 2 yrs that I hadn't caught. I asked for a total refund but was told that they could only give a refund for the past6 mos. I feel this is a scam and is illegal and when you call they give the run around and no results to change any of their business refunds since it was past 6mos. except for this time of $29.95 since I caught this as it was posted 11/28 and billed 12/01/08.

These people should be stopped and put out of business.

Sincerely,
K. Guarin

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Glyn Jones
Bristol, GB
Sep 04, 2010 6:20 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have noticed that PC Tools based in either Ireland or Reading have taken monies from my credit card account with Tesco's - using the following

DRI*PCTOOLS.COM [protected], GBREIWIYD reference. The sum taken was £19:93 on the 14 August 2017

I have not been able to contact them as their is now phone contact number for them.

PC Tools Limited
Brookvale Plaza, East Park
Shannon, Co. Clare
Ireland
or
PC Tools Limited
350 Brook Drive
Green Park,
Reading
Berkshire, RG2 6UH
United Kingdom

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hegao
Bloomington, US
Jan 29, 2010 5:12 pm EST

i downloaded two softwares from them in 2017, which i never really got to use because the softwares are like spywares themselves...and ruined my computer. i later moved and changed my computers. but this company, without my permission, or even without notification, continued to charge me in 2017 and 2017 for "auto renewal", which i never authorized.

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Phil2429
bristol, GB
Jan 21, 2010 1:37 pm EST

DRI*pctools.com seem to be very good at unautherized debit I was very surprised to see £19.94 debited from my account, rang Credit card company they gave me a phone number for pctools which does not exist so back to the credit card company. Im covered so I`m told, but for a company that relies on the Internet sales in my view its sad.
ITS HARD TO GET A GOOD REPUTATION BUT VERY EASY TO LOSE IT . phil

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Dougp
Leesville, US
Nov 03, 2009 12:52 am EST

There was the amount of 29.95 taken from my check account. I don, t know when, or what for. They just up and took it out. I need my money back. Thank you!

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mavrick608
madis, US
Aug 07, 2009 11:53 am EDT

I have never done any business with this company and they chardged my bank account $29.95 a total of 4 times on 07.01.09. I looked back through my account history and they did it 001.01.09 again 4 debits of $29.95. THEY ARE SEALING MY MONEY! I am going to let the VISA fraud people deal with them. I have never used pctools.com and will never use pc tools .com. the debits show up as dri*pctools.com on my account.

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gavrieal zohar
, IL
Feb 25, 2009 1:17 pm EST

this company collects credit card numbers, and three years after
they continu chargeing my crdeit card every year without buying
or using anything from them, this software company ' what they are
doing is simple and ugly robbery that must be stop and the mony
should be return

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L Youlten
, GB
Feb 18, 2009 6:24 am EST

my complaint is in regard to the sum of £19-94p taken as unauthorized charge to credit card dated 08/02 09

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Nancy Wilson
,
Nov 22, 2008 4:13 am EST

I have four different charges of $29.95 put on my credit card on 10/24/08. I have no idea who these people are or what I supposedly bought from them.

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1:46 pm EST

DRI*PCTOOLS.COM Unauthorized $29.95 credit card charge

Automatic credit card charge 3 yrs after cancelling service with this vendor. Attempts to contact vendor by phone twice has left me listening to music waiting for more than 20 minutes each time with no contact with business rep. This is how fraud continues. Have disputed debt and requested my credit card to block further attempts by DRI*PCTOOLS to fraudulently charge my card.

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brendon
Crewe, GB
May 15, 2009 4:31 am EDT

there is no direct telephone number for pc tools in shannon in ireland where pc tools operate from. these wankers know what they are doing is fraud, but you can contact a german company that deals with pc tools orders and ask to have your subscription cancelled, because they very carefully put the yearly renewal into the licence agreement knowing most people wont read it and just install the software that is rubbish anyway. the phone number is [protected] then choose option 2 for a english speaing operator then option one for current subscriptions then ask the operator to cancel the yearly subscription. the german operator was very friendly and helpfull when i talked to her.

ComplaintsBoard
J
9:06 pm EST

DRI*PCTOOLS.COM Unauthorized Debit

Don't know the website... my accout just said: DRI*PCTOOLS.COM this posted on my account on 11/10/08... the amount was 39.95. Last Thursday I saw another unauthorized debit of 39.95 by DRI**ELEMENT5.COM (whoever this is? a scam ofcourse.) ... yet this last scam on the 11/10 was after I changed my Debit Card number? How is that even possible... I JUST HAD IT CHANGED AND HAVE NOT USED IT!

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Lidia Beduschi
, IT
May 28, 2010 2:42 am EDT

Don't know the website... 15.04.2010 : DRI*PCTOOLS.COM - [protected] € 39, 92 unauthorized charge
15.04.2010: DRI*PCTOOLS.COM - [protected] € 29, 95 unauthorized charge
15.04.2010: DRI*PCTOOLS.COM -[protected] € 29, 95 unauthorized charge

Sincerely,

Lidia Beduschi

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sparks697
, NZ
Aug 20, 2009 11:28 am EDT

I have had a sum of $49.45 taken from my credit card and do not know what it is for the poeple that have taken it from my credit card is DRI pctools and have not given these people autherisation for this deduction this is fraud and will be getting the authoritise involved in this if they do not refund this sum of money

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L.M Dunlop
Maccan, CA
Jun 25, 2010 7:48 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I received my credit card (VISA) statement in the mail to find a 39.95$ charge from this company for no reason. I did not purchase anything or order anything. Please be aware of this scam!

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J.H.Barker
Coventry, GB
Jan 06, 2010 4:25 pm EST

On the 10th of December 2009 £19. 94 was taken out of my account without my authorisation.

J.H.Barker

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W.A. van Leeuwe Kirsch
, NL
Oct 03, 2009 9:56 am EDT

on sept 17 an amount off € 39, 95 was withdrawn from my credit card account without my permission with the discription off DRI*PCTOOLS.COM.

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Hans van der Huijzen
, NL
Sep 29, 2009 9:36 am EDT

I never authorize a company automatically to debit my creditcard and on top of that I have no idea what I'm paying for. So I would like this
to end end have the amount of Euro 29, 95 credited

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Ian Scott
, ES
Sep 10, 2009 11:52 am EDT

My credit card has been charged by your company £29.95. I have never heard of your company. I do not know what it does. I have no desire to subscribe to it. Kindly refund the sum you have taken.

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Robert Clare
,
Nov 14, 2008 11:06 pm EST

ON THE 09/11/08 PC TOOLS HAVE REMOVED MONEY FROM MY ANZ ACCOUNT WITHOUT MY PERMISSION TOTAL WAS $49.95. I NO LONGER USE THIS COMPANY FOR INERNET SECURITY. PLEASE ADVISE HOW I CAN RETREIVE THIS AMOUNT FROM THIS TYPE OF ACTION.

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Philecia Anderson
,
Nov 14, 2008 8:33 am EST

As I explained in the subject line above. I no longer own a computer, I havn't owned one in a while. I was wonder why my Sears Master card was charged i guess to renew my spy program. Can someone get back to me and explain what these charges are. The charges were made in August or September.

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Juan A. Gazquez
,
Oct 15, 2008 12:30 pm EDT

cargos de 29.95 € de compras que yo no he hecho

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