When i checked my bank statement online last night, i noticed a charge from dri*element5.com for $39. 95 to be submitted on 7 / 25 / 08. I tried to pull up the website and got nothing. I called my bank this morning and had the charge stopped and reversed. I have no idea who this company is or what they are selling, but i know i didn't authorize this charge, nor did my husband.
Hi everyone. I am Debisue. I am a consumer that had the same problem that you had with dri*element. When I logged in to air my complaint, I couldn't get through the login process without giving my phone number. I am in NO WAY affiliated with the company. The phone number that you are calling is my personal phone number. I can tell you that my bank gave me an 800 number for this company to call when it happened to me and I was able to get my charges reversed from the company itself.
The complaint has been investigated and resolved to the customer’s satisfaction.
oh, my bank showed it as dri*element5.com
I just pulled up my bank acct and found a charge for $29.95 dated for Sept 24, 2008. Neither my husb. nor I have any idea what this is. We will be disputing it. I also googled the website and found many others that are in the same situation.
I bought a piece of software through Digital River a couple of weeks ago. This ELEMENT5 operation seems to be doing business with the collusion of Digital River since my bogus charge was a payment to an adult entertainment company ("MB XL Entertainment Customer Service"). I called the # to have the charge cancelled, but I will notify my bank also.
The website was DRI*Element5.Info
I was viewing my checking account transactions online and I noticed a debit in the amount of $25.00 for September 23, 2008. I found out just minutes ago and tried to pull up the website, but it didn't explain a whole lot. Then I googled the website and found others had the same thing happen to them! What the heck...
Checking my CC bill today I saw this charge from www.element5info.com and it was for 29.95 like most people here. When I checked the above link supplied by Jim Miller (http://ccc.element5.com/ccc/getinfo.html) it turned out I was still on a subscription for a software kit I bought two years ago and completly forgot had a subscription service. The best part I was able to request that any future subscriptions be canceled. I'll count this charge as an idiot tax on myself for forgetting about it.
I was charged with 29.90 from "DRI WWW ELEMENT5 INFO". This same description was found donating money to the Obama campaign. I hope they find this person.
I just noticed a charge on my bank statement and at first I had no idea what it could be. I followed the link on my statement which told me exactly what I was charged and by whom. A year ago I ordered some computer software which I knew had an automatic renewal fee. My problem was that I forgot to cancel the software before the year was up. Everything seems legit on my end so no problems here.
www.element5info.com
This is the site where I was able to obtain the information about what I was charged and what it was for.
You probably ordered and downloaded some software using Digital River as the middle man. If you go to this website and put in your info, it will show you what you bought online.
http://ccc.element5.com/ccc/getinfo.html
I bought AVG antivirus and my charge showed up strange on my bank statement, just like you guys are saying. Hopefully this will help you guys out. Jim
Yes, we a charge for 29.95 on August 25 and the bank directed us to contact the merchant, how in the world are we going to contact a fake company...
Same here. $120.00 charge to my bank account. However, mine is probably due to the rest of the 29 fraudulent charges that somebody made. They were kind enough to clear my bank account out! Bank is investigating everything w/affidavits, etc.
I also got charged CHF 24.- by DRI WWW Elements5. Just called the credit card (GE Money Bank, via Migros). They were not very helpful, said I have to wait until I get charged again and then complain again within 1 month's time.
Exact same thing just happened to me. Charge on my Checking for $29.95 out of nowhere. I called my bank and was told that since the charge is till pending they cant do anything. They said that once the charge has posted (once the thieves get their money) I have to contact the fraudulent company I've never heard of. At least my bank said they could give me their contact info, once the charge posts. For a college student who really doesn't make much money, this is almost a weeks worth of food gone. Never thought it could be so easy for people to get away with.
Who are those guys? Parallels? We did not buy anything from them. My bank is going to do something about meanwhile .
What is going on?
I too had this DRI WWW ELEMENT5 INFO|ELEMENT5 INFO| on my bank statement however, going through my files I saw this file name on my confirmation email from Parallels, a software vendor.
I just found a charge to my checking account for $29.95 from this same company. I called my bank and they can't reverse the charge until it actually posts to my account. It is currently pending. I have no idea who this is or where the charge came from.
As of 8/4/08, the exact same thing happened to my wife and I with this company showing up on our bank statement this AM. She called the bank, they are sending us the paperwork and, of course my card will be canx and the charge cancelled. We have no idea who they are, no website info, etc.