CB Antivirus Software Trend Micro incorrect billing

Trend Micro review: incorrect billing 6

jean pitts of GB

Jul 08, 2010 6:19 am EDT

Resolved

Featured review

recently tried to download antivirus software and failed so cancelled the order yet I have been billed £49.95 against my credit card.
you will recognise my order from my e-mail address. time of order circa february 2010.
please reimburse this amount and do not make any more demands on my funds.
R. Stearns

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Trend Micro - doubled billed 297

Trend Micro - unlawful charges for a product I did not order 19

Resolved

Trend Micro - erroneous charge on my credit card 10

Resolved

Trend Micro - I did not order this product 14

Resolved

Trend Micro - billed credit card without authorization 11

Resolved

Trend Micro - Membership

Trend Micro - charged account without authorization 1

Trend Micro - double charge and unable to install

Trend Micro - unauthorized charges

Resolved

Trend Micro - doppio pagamento

Resolved

View all Trend Micro reviews and complaints

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6 comments

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Ronald Kabuubi Senior

Kampala, UG

1 comments

Ronald Kabuubi Senior of Kampala, UG

Mar 17, 2019 4:55 am EDT

Verified customer

Today I got 3 SMS credited from my Credit Card attempting to deduct money from my Card.Good enough it didnt have any money on it. Hope this will not happen again. Waiting for your reply
My credit card debited, Shannon, Co, IRL I have never used this company and would like to know where they got my credit card number from and would .
The Card is in the names of Ronald Kabuubi.Please help.

Helpful? 0 0

salembin

, SA

1 comments

salembin of SA

Aug 16, 2017 6:58 am EDT

Verified customer

Today I got 2 SMS credited from my Credit Card of amount $144.90 + $144.90. I never buy any anti virus online how they got my credit card number? Also please check and return back the amount. Hope this will not happen again. Waiting for your reply.

Helpful? 0 0

fanfan3

, FR

1 comments

fanfan3 of FR

Jun 30, 2017 4:58 am EDT

le 25/06/2017 mon compte a été débité de Paiement Par Carte
Dri Trend Software Orderfi 25/06 - 125, 32
cette société ne me dit absolument rien je ne retrouve aucun accord de ma part pour ce débit .

comment savoir qui m' a débité cette somme, afin de me faire rembourser

Helpful? 0 0

tipler

, GB

1 comments

tipler of GB

Jul 01, 2016 1:55 am EDT

Verified customer

was debited on [protected] the sum of £34.96 by dry trend software this transaction was then cancelled with a promise that the money would be returned to my account this has not taken place please rectify as soon as possible please .j.tipler e mail . pendred_tyler@outlook.com

Helpful? 0 0

V B rown

, GB

1 comments

V B rown of GB

Nov 27, 2015 7:58 am EST

My credit card debited on 17th Nov £39.90 by DRI*Trend Software, Shannon, Co, IRL I have never used this company and would like to know where they got my credit card number from and would like £39. 90 credited back to my account immediately

Helpful? 0 0

R. Frei

Ehrendingen, CH

1 complaint

1 comments

R. Frei of Ehrendingen, CH

Jul 29, 2015 7:14 am EDT

I had a similar issue. I didn't want the service anymore but still got billed. There's no address to be found to contact. The german branch said they had nothing to do with it.
I would like to cancel the service and get reimbursed for the last bill that was charged to my credit card on June 21st.
R. Frei
ritafrei123@gmail.com

Helpful? 0 0

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