Holland America Line review: Reimbursement of delta airlines tickets & port charges on 9/10/2023 alaskan cruise

On 9/10/2023 my husband, James B. Davis, III, and Janis C. Pritchett were booked and paid for an Alaskan cruise that was set to sail from Anchorage, Alaska. Due to delayed flights for over 90 minutes, we could not get to Alaska in time to board this cruise. I filed claims with Delta Airlines. They sent the claim amount for the airline tickets to Holland America on 09/25/2023, because I purchased these airline tickets through Holland America. I have made many attempts since 10/02/2023 to speak to someone about the status of receiving these Delta funds. I even called today (11/15/2023). I have been told each time that I call that this claim is being processed in their accounting department, and they will be happy to place a "request that this claim be Expedited". How long does it take to write a check and Expedite a Claim with Holland America. Obviously, longer than 96 days from when the cruise was cancelled. They (Holland America) did not want to wait 96 days for my payment for this cruise and the Delta Airline tickets. They charged my credit card immediately. I was also told by "Vacations to Go" representative that they(Holland America) were going to reimburse me for the port fees in the amount of $550. I have not seen that reimbursement either.

I just want what is rightfully mine which is to promptly paid these claims & send me my MONEY.