CB Men's Clothing KingSize Direct Poor customer service and support

KingSize Direct review: Poor customer service and support

ABC 567 32 of Houston, US

Sep 19, 2023 3:33 pm EDT

Verified customer

Featured review

Ordered 7 items they were bigger than expected return them for an exchange and that is when I really got screwed they never sent anything back after I sent the form for exchanges and waited for them to say the items where on there way contacted them after waiting 2 weeks and they told me they refunded me the money when that wasn’t what I wanted then told me I owed them $25 for the shipping I never received anything back so I ask so you want me to pay shipping for something I returned for exchange and your employees decided to credit me back my money instead of sending the correct size then your company never notified me of any of these actions had I not call to check I wouldn’t have known anything then when I contacted king size customer service I got past around like a basketball yielding no results and having to pay $25 so that it wouldn’t ruin my credit I will never recommend them to anyone and definitely wouldn’t give them a good review I left a message for there corporate office and still haven’t received a response poor customer service for sure I would definitely give them 1 star rating and the truth is I wish I could give them a 0 Thanks for nothing

Desired outcome: Wanted some one in there corporate office to contact me back with no lick

KingSize Direct - Unauthorized billing 4

Resolved

KingSize Direct - Poor quality merchandise and no customer service

KingSize Direct - Wrong sized item 1

KingSize Direct - Order

KingSize Direct - King size dose of incompetence

KingSize Direct - Terrible Customer Service and Return Policy at KingSize Direct - Avoid at All Costs!

KingSize Direct - KingSize Direct's Expedited Shipping is a Scam - Don't Waste Your Money!

KingSize Direct - Terrible Customer Service Experience with KingSize Direct: Zero Stars

KingSize Direct - KingSize Direct's Poor Communication and Service: A Frustrating Experience

KingSize Direct - they sent my items separately from each other

View all KingSize Direct reviews and complaints

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KingSize Direct contacts

KingSize Direct phone numbers

800 3388 1111
800 3388 1111

Click up if you have successfully reached KingSize Direct by calling 800 3388 1111 phone number 11 11 users reported that they have successfully reached KingSize Direct by calling 800 3388 1111 phone number Click down if you have unsuccessfully reached KingSize Direct by calling 800 3388 1111 phone number 15 15 users reported that they have UNsuccessfully reached KingSize Direct by calling 800 3388 1111 phone number

50%
Confidence score

United Kingdom

1800 3399 0000
1800 3399 0000

Click up if you have successfully reached KingSize Direct by calling 1800 3399 0000 phone number 1 1 users reported that they have successfully reached KingSize Direct by calling 1800 3399 0000 phone number Click down if you have unsuccessfully reached KingSize Direct by calling 1800 3399 0000 phone number 0 0 users reported that they have UNsuccessfully reached KingSize Direct by calling 1800 3399 0000 phone number

100%
Confidence score

Australia

+1 (915) 225-4970
+1 (915) 225-4970

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Customer Service

+1 (915) 225-4971
+1 (915) 225-4971

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United States

+1 (888) 579-6635
+1 (888) 579-6635

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Canada

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