CB Window and Door Installation Marvin Windows And Doors Sliding door

Marvin Windows And Doors review: Sliding door

Elaine Maloney of Portland, NY, US

Aug 22, 2023 12:13 pm EDT

Verified customer

Featured review

I used all Marvin windows and sliding door in my new build, which was finished in November 2021. The sliding door did not work properly. It did not slide, came out of the track, and would not lock. Additionally, the screen on the door was impossible to open. It refused to stay in its track, and we were finally forced to hammer a wood strip along the edge of the track just to keep in in at all! They finally sent a tech rep out to look at the issues. He adjusted the rollers on the door itself and put some sort of gunk on the metal rail. This worked for a while, but we are once again having issues with it. The screen is another story. It has a locking mechanism on it, but there is absolutely nothing on the door frame to. accept the lock! I called Marvin numerous times. Finally, last summer, I spoke to someone who looked into the issue for me. She told me that the door had been determined to be a dud and was now back in R&D for redesign. She said we would not have a new door that summer. Another summer is now in the books. I heard nothing from them, and contacted them again. Now they tell me that they are sending me a new screen door! This in no way addresses the issues.

Desired outcome: I want the entire junk door replaced!

Marvin Windows And Doors - Stay away 2

Marvin Windows And Doors - Poor window construction, leaks air and noise from the street, was supposed to cure both problems, it did neither. Don't buy Marvin.

Resolved

Marvin Windows And Doors - Sliding patio door leaks

Marvin Windows And Doors - Replace or repair my window with the same model.

Marvin Windows And Doors - Bad window quality

Marvin Windows And Doors - Non operable sliding doors and leaking windows

Marvin Windows And Doors - Marvin windows and delivery practices

Marvin Windows And Doors - Sliding glass doors

Marvin Windows And Doors - Replace or repair doors

Marvin Windows And Doors - Product, warranty, extremely slow customer response and replacement of defective windows.

View all Marvin Windows And Doors reviews and complaints

Next review

0 comments

Add a comment

Marvin Windows And Doors contacts

Marvin Windows And Doors phone numbers

+1 (888) 537-7828
+1 (888) 537-7828

Click up if you have successfully reached Marvin Windows And Doors by calling +1 (888) 537-7828 phone number 0 0 users reported that they have successfully reached Marvin Windows And Doors by calling +1 (888) 537-7828 phone number Click down if you have unsuccessfully reached Marvin Windows And Doors by calling +1 (888) 537-7828 phone number 0 0 users reported that they have UNsuccessfully reached Marvin Windows And Doors by calling +1 (888) 537-7828 phone number

United States

+1 (800) 263-6161
+1 (800) 263-6161

Click up if you have successfully reached Marvin Windows And Doors by calling +1 (800) 263-6161 phone number 0 0 users reported that they have successfully reached Marvin Windows And Doors by calling +1 (800) 263-6161 phone number Click down if you have unsuccessfully reached Marvin Windows And Doors by calling +1 (800) 263-6161 phone number 0 0 users reported that they have UNsuccessfully reached Marvin Windows And Doors by calling +1 (800) 263-6161 phone number

Canada

+1 (218) 386-1430
+1 (218) 386-1430

Click up if you have successfully reached Marvin Windows And Doors by calling +1 (218) 386-1430 phone number 0 0 users reported that they have successfully reached Marvin Windows And Doors by calling +1 (218) 386-1430 phone number Click down if you have unsuccessfully reached Marvin Windows And Doors by calling +1 (218) 386-1430 phone number 0 0 users reported that they have UNsuccessfully reached Marvin Windows And Doors by calling +1 (218) 386-1430 phone number

International

+1 (800) 328-0268
+1 (800) 328-0268

Click up if you have successfully reached Marvin Windows And Doors by calling +1 (800) 328-0268 phone number 0 0 users reported that they have successfully reached Marvin Windows And Doors by calling +1 (800) 328-0268 phone number Click down if you have unsuccessfully reached Marvin Windows And Doors by calling +1 (800) 328-0268 phone number 0 0 users reported that they have UNsuccessfully reached Marvin Windows And Doors by calling +1 (800) 328-0268 phone number

Media Inquiries

+1 (800) 346-3363
+1 (800) 346-3363

Click up if you have successfully reached Marvin Windows And Doors by calling +1 (800) 346-3363 phone number 0 0 users reported that they have successfully reached Marvin Windows And Doors by calling +1 (800) 346-3363 phone number Click down if you have unsuccessfully reached Marvin Windows And Doors by calling +1 (800) 346-3363 phone number 0 0 users reported that they have UNsuccessfully reached Marvin Windows And Doors by calling +1 (800) 346-3363 phone number

Support For Architects And Design Professionals

+1 (800) 472-8895
+1 (800) 472-8895

Click up if you have successfully reached Marvin Windows And Doors by calling +1 (800) 472-8895 phone number 0 0 users reported that they have successfully reached Marvin Windows And Doors by calling +1 (800) 472-8895 phone number Click down if you have unsuccessfully reached Marvin Windows And Doors by calling +1 (800) 472-8895 phone number 0 0 users reported that they have UNsuccessfully reached Marvin Windows And Doors by calling +1 (800) 472-8895 phone number

Support for 2D/3D Libraries And BIM Models

More phone numbers