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CB Airlines and Air Travel Miles and More
Miles and More

Miles and More review: Request to merge multiple accounts including the acredited miles

A
Author of the review
9:12 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have sent many times the following request without an answer. Also I do not see they acredit the miles correctly.

Te enquiry was the following:

Enquiry reference: 1HA-0GB-P93.

I am writing to request assistance with the consolidation of my Miles & More accounts. Currently, I have three separate user accounts, and I would like to merge them into one, which is my main active account (Account 1). Since I am unable to access the secondary two accounts because my email is registered only with the main account, I am even uncertain of the balance on each account. Below are the details of the accounts:

Main Account 1(Active):

Account Number: [protected]

Secondary Account 2:

Account Number: [protected]

Secondary Account 3:

Account Number: [protected]

I kindly request to Merge, the Secondary Account 2 and the Secondary Account 3, into my Main Account (Account 1) to consolidate all my accrued miles into a single account and for future transactions.

I understand that merging accounts may require some verification steps and adjustments, and I am prepared to provide any necessary information or documentation to facilitate this process.

Please let me know the next steps and any additional information you may require from me to complete this request. I appreciate your attention to this matter and look forward to a solution.

Thank you for your assistance.

Sincerely,

Ana Maria Mejia

+[protected]

Desired outcome: That they merge the three accounts into one [protected] and also the miles acredited to them.

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  3. Miles and More emails
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  5. Miles and More social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 19, 2025
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Miles and More Category
Miles and More is ranked 71 among 218 companies in the Airlines and Air Travel category
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