CB Fashion Tech Mr Price Group / MRP Mr price mobile call center

Mr Price Group / MRP review: Mr price mobile call center

Zeemak of Brits, ZA

Nov 20, 2023 4:44 am EST

Verified customer

Featured review

Name: Penelope Zanele Makatiers

ID : ‪[protected]‬

I wanna complain about your incompetence and harassment i have been getting from you for the past 3 years.I had a 24 months contract i took and Ended on the 31 January 2020 and i canceled my contract Before the 20th of January so that it doesn't fall in February.but it did fall to Feb and was paid up and stopped.and later on was told to pay R250 which i did pay and sent proof of payment yet am still getting emails and calls about that account and its not my Fault that someone did not do their Job on your side.Since our calls are recorded i demand my call records for January - feb 2020 to confirm what am saying and clear my name.since you guys handend this to your lawyers i will do the same and we do it by law.Please track all my payments and arrangements for my contract to be canceled.its not my problem your employees did not do their Job and update my cancelation after i took my Tim and airtime to call.if calls are truly recorded then you have my record and the person who was helping me must be held accountable do what is due because some how the Job was not done.

Mr Price Group / MRP - mr price needs a customer service makeover 6

Mr Price Group / MRP - contract cancellation 7

Resolved

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Mr Price Group / MRP - sim top up cancellation fee 1

Mr Price Group / MRP - cell phone contract 1

Mr Price Group / MRP - mrp mobile after sale service 2

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Mr Price Group / MRP - unauthorized purchase

Mr Price Group / MRP - customer service

Mr Price Group / MRP - sofas and chair

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Mr Price Group / MRP contacts

Mr Price Group / MRP phone numbers

+27 31 310 8000
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Mr Price

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Customer Service

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Mr Price Group / MRP emails

help@mrp.com

100%
Confidence score: 100%

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MMoodley@Mrpmobile.com

100%
Confidence score: 100%

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help@mrphome.com

100%
Confidence score: 100%

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klechman@mrpricegroup.com

97%
Confidence score: 97%

customercare@mrpricegroup.com

94%
Confidence score: 94%

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