CB Athletic Apparel Nike faulty trainers

Nike review: faulty trainers 9

whamfanuk of Worksop, GB

May 29, 2009 3:45 am EDT

Resolved

Featured review

i purchased 2 pairs of nike trainers (different styles) for my sons approx £40 per pair about 6 weeks ago one pair the sole has completly come unstuck and the other, the support at the heel as broken leaving a metal bar pushing through the fabric, i have no reciept so am unsure what to do

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The complaint has been investigated and resolved to the customer’s satisfaction.

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9 comments

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Sonia Johnson1

Morecambe, GB

1 comments

Sonia Johnson1 of Morecambe, GB

Jun 20, 2014 3:57 pm EDT

My 12 year old purchased a pair of Nike Air Max trainers with her pocket money (saved especially for these trainers). They were purchased for £65 about 9 weeks ago. The support at the heel as broken leaving a plastic bar pushing through the fabric. She has only worn them a handful of times and she started complaining saying they were hurting her. They have left bruising and it has also cut into her heel quite badly ( I have photographs if needed ). We bought them from JD SPORTS at Deepdale Preston so I took them back and showed them the problem but as we couldn't find the original receipt they didn't replace them, they just advised me to make a complaint. I got back home and told my daughter and she was distraught as she had saved her money for months to buy them. I never complain about things normally but I never expected these expensive, high quality brand of trainer to cause any physical damage to my child. I am worried that this may be a fault with the trainers but the service I have received so far has been appalling. I have got no were else to go so i'm writing to you, can you please help? From Sonia Johnson. My email is soniajohnson@fsmail.net. Thankyou.

Helpful? 0 0

claire goodyear

1 comments

claire goodyear

Nov 12, 2008 5:31 am EST

i recently purchased some nike trainers for my daughter for her birthday, she has had the trainers for two weeks and the stitching has come away at the front and formed a hole. i am very annoyed by this as they weren't cheap and i cannot afford to buy her more. i returned them back to the store and was told they couldn't help me and that i would have to complain. i am absolutely disgusted by this and would like a refund on the trainers or this matter will be taken further.

Helpful? 0 0

miss booth

Gainsborough, GB

1 comments

miss booth of Gainsborough, GB

Feb 27, 2009 5:09 am EST

I purchased a pair of nike air max classics frm my local store a month ago for my son. and the stitching has has gone at the toe . i took them back to the shop and they said thier is nothing they could do and that i was to complain to nike. Iam very upset at this as i canot aford to buy a new pair as they ara not cheap . i thought i was buying good branded pair of trainers that would last more than a month. i would like a refund for the traners or a new pair . if you would like me to send the trainers to you you please get in touch i think you should see the fault for your self so it dosent happen again.

Helpful? 0 0

Emma Chapman 79

Hull, GB

1 comments

Emma Chapman 79 of Hull, GB

Oct 10, 2010 3:48 pm EDT

Verified customer

I bought a pair off Nike air max junior trainers size 13 from JD Sports in Hull, this has been the 6th pair i've bought in total for my three children. Each time after 3 weeks off wearing them the stitching has come away around where the toes are at the front off the trainer. These type off trainers have always been my favourite, i've always worn them and i've always wanted them for my kids. But this particular pair i paid £35.99 for them and after 2 and a half weeks off wearing them the same thing happened again. I've never complained about anything in my life but, Nike are supposed to be a popular brand and certainly world wide. They have really gone down in my estimations, you can't fault the clothing its really quality but something has to be done about the stitching. I still and always will prefer the Air Max Classic's, but i can't keep returning them.

Helpful? 0 0

Jonni trafford

Burnley, GB

1 comments

Jonni trafford of Burnley, GB

Feb 24, 2013 6:52 am EST

I have purchased a pair of your air max 95's £115 and I have been wondering for a while why the swoosh on the left trainer is on the inside of the trainer, so i took them into a local JD store and they said they should not be like that they are misprinted and to contact nike, what will be done about this problem ?

Helpful? 0 0

faulty trainer

Coventry, GB

1 comments

faulty trainer of Coventry, GB

Jul 19, 2011 6:19 pm EDT

i brought nike running trainers, wore it for 2 hours after 2 hours my skin came off back off the heal next day puss was coming out of it and foot swallen up, for a week i was in pain, i then went to the doctor shown my foot they said i have got infection and put me on medication. Flucloxacillin 500mg 4 times a day an might need a second dose .
Returned my trainers after a week and when the shop checked it, they said it was a fault with the trainer.
bindi.ks@hotmail.com

Helpful? 0 0

stuart angove

Bridgend, GB

1 comments

stuart angove of Bridgend, GB

Jun 27, 2011 3:46 pm EDT

Verified customer

just washed my trainers on a quick wash, and the soles have all come away, not happy, have a look at the photos

Helpful? 0 0

claire01

Darwin, AU

1 comments

claire01 of Darwin, AU

Oct 09, 2009 12:49 am EDT

i got some Nike air max 360 after one week the air bubble has gone flat i went back to the store and they told me i couldn't do anything about it as this is the reason why this type of trainer is no longer being sold this is not good enough if they knew this was a problem then they should refund me! this is very disappointing to me as i have always worn Nike but no more

Helpful? 0 0

kellyannmckeown

east ayrshire, GB

1 comments

kellyannmckeown of east ayrshire, GB

Sep 21, 2009 9:03 am EDT

i have purchased 2 pairs of nike air for my girls and on both pairs the stiching has come away at the toe the most recent pair i bought was on the 15.09.09 so this really shouldnt have happened and the shop i purchased them from told me they could not help me with this matter. i would like to send these trainers to u so u can help fix this problem so it doesnt keep happening. i dont have money to keep spending on trainers i want them to last and i thought nike made trainers for that purpose.

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