CB Furniture Stores Russells Poor service and rudeness from management

Russells review: Poor service and rudeness from management

Jabulani 83 of ZA

Jan 24, 2020 12:22 am EST

Verified customer

My wife purchased a bed on lay bye. When completed the payment on the 28/12/2019 she didn't get the item. They told her to be patient. After a week she went there still there was nothing. We asked them to refund or look for the bed from another branch after not finding the bed they said they are asking for more time. We went there again there was nothing so asked for our money which they said they want a bank statement in order for them to process the money. We gave them but up to now we received nothing. Now when we call they don't pick up our calls

Russells - poor customer care 15

Resolved

Russells - damaged furniture 11

Resolved

Russells - customer service 1

Russells - Lounge suite jessica 3pc gomma gomma

Russells - bought a lounge suite and confirmed within 7 days to collect and cancel contract for refund as quality is bad 1

Russells - A letter and a fridge that they didn't exchange for a long time after promise

Russells - Poor service and unacceptable service

Russells - Portable 100W mini rechargeable battery backup UPS

Russells - Poor service from russels 1

Russells - (COZY NIGHTS SERENITY 107CM FOAM B-SETand service

View all Russells reviews and complaints

Previous review Next review

0 comments

Add a comment

Russells contacts

Russells phone numbers

+27 800 110 775
+27 800 110 775

Click up if you have successfully reached Russells by calling +27 800 110 775 phone number 41 41 users reported that they have successfully reached Russells by calling +27 800 110 775 phone number Click down if you have unsuccessfully reached Russells by calling +27 800 110 775 phone number 43 43 users reported that they have UNsuccessfully reached Russells by calling +27 800 110 775 phone number

+27 13 795 5840
+27 13 795 5840

Click up if you have successfully reached Russells by calling +27 13 795 5840 phone number 0 0 users reported that they have successfully reached Russells by calling +27 13 795 5840 phone number Click down if you have unsuccessfully reached Russells by calling +27 13 795 5840 phone number 0 0 users reported that they have UNsuccessfully reached Russells by calling +27 13 795 5840 phone number

+27 11 907 8700
+27 11 907 8700

Click up if you have successfully reached Russells by calling +27 11 907 8700 phone number 0 0 users reported that they have successfully reached Russells by calling +27 11 907 8700 phone number Click down if you have unsuccessfully reached Russells by calling +27 11 907 8700 phone number 0 0 users reported that they have UNsuccessfully reached Russells by calling +27 11 907 8700 phone number

+27 51 634 2099
+27 51 634 2099

Click up if you have successfully reached Russells by calling +27 51 634 2099 phone number 0 0 users reported that they have successfully reached Russells by calling +27 51 634 2099 phone number Click down if you have unsuccessfully reached Russells by calling +27 51 634 2099 phone number 0 0 users reported that they have UNsuccessfully reached Russells by calling +27 51 634 2099 phone number

More phone numbers