Sleep Number review: Beds

Don't walk away, run away! Do not trust them when they tell you that you do not need a remote for the adjustable bases. Although that may be true initially, just wait until you have issues with the adjustable base because it will happen! In order to trouble shoot the base you have to have the remote! Oh and the fact that you have spent $11,000 for the bed does not matter! You still have to buy the stupid remote!

I literally spoke to the manufacturer of the adjustable base and the remotes are included for free with the bases. However, they try to ding you another $50 for the stupid remote that they received for free! Horrible customer service! Do not buy anything from them! They will not help you if you have issues!

By the way, if this happens to you, call the base manufacturer. They will at least send you the remote for the cost of shipping and will actually try to help you! What a joke sleep number! Terrible service! I will be posting this review on every site that I can find! I will never buy from you again and everyone that I know will hear about this story! I did't even dicker with you on the cost of the bed. That's what I get for being a good customer? Shame on you!