Sleep Number review: Rip off

Purchased this bed a year ago, called home store numerous times. Called customer service numerous times. Trouble shoot, again and again nothing resolved. Same issues. Bed won't stay inflated, responsive air doesn't work.

So many things we were not told.

After all this they finally agree to send out a technician "free of charge" (as it should be) but it's 3 weeks till they can get there, finally day comes, 8 hour window? so, day off work only for them to show up look at the bed and say it needs a pump, probably, but they did not send one so we can't do anything? now they will send a pump and we will wait another 3 weeks? these men were so unprofessional and downright rude. They told us we should lawyer up! this company is just a rip off. Liars and I believe sell products that are not what you try in the store. I would never recommend this crap to anyone, and I tell everyone who will listen about the horrible product and horrible customer service. I want nothing more than the $9000 back that I spent on this pile!