CB Airlines and Air Travel Spirit Airlines scam!

Spirit Airlines review: scam! 6

LisaLBailey01 of Chicago, US

Dec 13, 2012 9:34 pm EST

Verified customer

Review updated: Jul 23, 2022

Featured review

Spirit Airlines is a complete scam. They get you to fly with them under the best fare, but when you go to check in you have to pay $18 to get an assigned seat, and pay $40 to CARRY on your own bag, and $38 to check on your bag. But if you pay and sign up for their $9 Club Fare program those items are $2 less expensive but they don't really allow you to cancel that program. If you try to do it on their website, there is no one to contact. They then notify you that you have to "MAIL" via snail mail in you intent to get out of that program or you will be charged for another year. Who uses SNAIL MAIL anymore. Spirit Airlines is a complete scam. When you get on the plane they try to sell you their credit care (multiple times) and they even charge you for the water. It is a really scary business and a totally stupid airline to use. I will never again fly this airline and will tell everyone I know what a scam they are. Do not sign up for their program!

Spirit Airlines - Unauthorized charge on my account 23

Spirit Airlines - lost luggage 77

Spirit Airlines - unauthorized credit card charge 8

Spirit Airlines - unauthorised charge of $69.95 and no way to contact customer service 11

Resolved

Replied

Spirit Airlines - $9 fare club 10

Spirit Airlines - deceptive practices

Resolved

Spirit Airlines - Cancelled flight

Spirit Airlines - Unauthorized charge

Spirit Airlines - On board charge Irving TX 1

Spirit Airlines - A Disappointing Experience with Spirit Airlines

View all Spirit Airlines reviews and complaints

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6 comments

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Thomas Patrick Rahim

, US

1 comments

Thomas Patrick Rahim of US

Jul 23, 2022 4:18 pm EDT

Here is the real spirit airlines scam:

When you modify a flight, the check out page will say you are getting a credit for the difference of fares. Then the credit does not work and a charge will appear on your credit card that you were never told about.

Now that’s a scam. Anybody else have that experience? I’m considering forming a class action lawsuit. Please email me if you have had a similar experience.

Thomaspatrickrahim@gmail.com

Helpful? 2 0

Margie2252

, US

1 comments

Margie2252 of US

Feb 19, 2019 4:46 pm EST

Spirit Airlines scares me to be honest. The quest to cut corners can't just end with their tickets. What about plane maintenance, crew training, pilot pay.

Helpful? 0 0

Cheryl Wojcik

, US

1 comments

Cheryl Wojcik of US

Feb 19, 2019 3:33 pm EST

I will never fly Spirit again. I thought the $9 program was just that - they charged my account $59.95 and said it
was not refundable. To top it off the luggage costs were $55 carry-on and $50.00 checked bags. They also charge for seats - $25.00 - I thought when you bot a ticket that was for a seat - do they let you stand?

Helpful? 0 0

Joao Gemal

, US

1 comments

Joao Gemal of US

Jun 05, 2017 4:45 pm EDT

I'm another one will never fly Spirit again. It is a complete scam. Cheap flight is a lie, even if you call them for an information they will charge you.

Helpful? 1 0

patriotic girl

, US

2 comments

patriotic girl of US

Jul 29, 2015 3:25 pm EDT

Verified customer

To add to the problems with spirit being overpriced but falsely portraying to the public they are the cheaper airlines, the staff is obnoxious, rude & uncarng. The seats are uncomfortable and do not recline.

Helpful? 1 0

patriotic girl

, US

2 comments

patriotic girl of US

Jul 29, 2015 3:24 pm EDT

Verified customer

We agree 100% with what you wrote. I wish to add Spiirit Air employees are very rude too. The S;irit employees are THE WORST! They treat passengers horribly.

Helpful? 0 0

Spirit Airlines contacts

Spirit Airlines phone numbers

+1 (800) 006-1111
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Mexico

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United States

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US, Canada, Puerto Rico, US Virgin Islands

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US, Canada, Puerto Rico, US Virgin Islands

+1 (954) 698-0125
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Spirit Vacations

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100%
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Colombia

+1 (877) 211-1546
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Jamaica

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Dominican Republic

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100%
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Peru

More phone numbers

Spirit Airlines emails

customersupport@spirit.com

100%
Confidence score: 100%

Support

Spirit Airlines address

2800 Executive Way, Miramar, Florida, 33025, United States

Spirit Airlines social media
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Jun 05, 2024