Macy's review: Miss represented items price and placed a different item in my bag 2 problems

To Whom It May Concern,

Helen Sosa

Attachments

Mon, 27 Nov, 13:50 (2 days ago)

to customerservice

Order Number [protected]

To Whom It May Concern,

On black Friday I went to Macy's website and found a beautiful Levtex Quilt for sale at $27.99, once I clicked on the item it placed pillow shawms in my shopping bag. I had thought it strange but thought it might change at the checkout. It did not so I used the online help center, and I was unable to resolve the issue. I then called a live person who could not help me. Today I called the main office the agent was very helpful, and she noticed the discrepancy but, could not honor the sales price of $27.99.

The advertised price should be honored, and I have attached a picture of the website price.

Please contact me to resolve this issue.

Thank you,

Helen Sosa

There is also an order #[protected] placed on Cyber Monday which over charged me if you look below the price should be $9.99.

Please give me a price adjustment and call me at [protected].

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