More than 1000 reviews matching “telus”

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TELUS - double billing Complaint In June 2007 I made a request to Telus to move my phone to a new residence within the same community. It took over three weeks and many phone calls to get this accomplished. Since that time I have...

TELUS - terrible internet connection Complaint I hate Telus with a passion. I would've never switched internet & phone companies if not for my brother deciding to do so. When we switched, with everything installed and ready to go the internet did...

TELUS - they signed me up without my permission Complaint I received a marketing call from telus trying to sell me another service - cable - I declined - he insisted on knowing why, so I told him I was a former employee waiting for my current service...

TELUS - telus optic tv bundle packages and service contracts Complaint I have been a telus customer for over 5 years. Nothing really I can say that is good very poor service with past emails. Talking to customer service and managers. Nothing seems to work anymore...

TELUS - no compassion for clients - one died and one daughter of the deceased Complaint This is a tough one to sum up. I will paste my email & description of situation. Basically, Telus is a huge corporation in Canada. They have been unbelievably disappointing in handling the death of...

TELUS - do not consider telus mobility! Complaint My name is Daniel and I have been a Telus Mobility customer since December 2004. Apart from not receiving a cell phone signal in my house, I found my Telus cell phone to be useful and productive...

TELUS - charging money when they shouldn't Complaint Not happy with Telus Mobility. Not a happy customer! Be aware of Telus Mobilty. telus Mobilty is unfair to their customers, read below! This is the second time (first time happened in Calgary about...

TELUS - donations Complaint I feel I am being ripped of by my Telus wireless USB internet stick at $95 per month for only 5 GB data compared to Telus ADSL 100 GB data for half the cost. Telus won't bring ADSL here they said...

TELUS - fraudulent billing personal information Complaint The reality of the telecommunications game is that it is entirely stacked in favour of the corporation. The worst offender by far is Telus Communications. To describe Telus as hostile, parasitic...

TELUS - overbilling/poor customer servicervice Complaint In March of 2007 I resided in Grande Prairie Alberta and I had just purchased a home in Slave Lake Alberta, I called Telus to Have my phone & internet service transferred to my new home. At the time...

TELUS - Telus mobility Complaint I am writing to you today regarding the ongoing dispute between Telus Mobility and myself, this is the issue as I am stating, First and foremost this issue occurred at the very beginning of Covid-19...

TELUS - service does not work-still being charged and expected to pay Complaint Activated services (OPTIK TV & HIGH SPEED INTERNET) at the above mentioned address in August of 2011 Issue #1- Telus was billing us for Internet and TV usage at THE WRONG ADDRESS were billing. Issue...

TELUS - not providing service they promised Complaint The company is not responsible. Bullying their customers by just making them wait for the service they promised. They do not also do any follow-up. They charge me for unprovided service. Plus, they...

TELUS - Telus home security but telus in general Complaint I received a call a year ago regarding a FREE home security system. The lady was nice and we went through all kinds of items. My two major questions were is it state of the art or junk? The reply wa...

TELUS - extremely unhappy with telus Complaint I am a Mississauga, ON resident. I was with Telus for a year and a half. After that, in April 2006 I purchased a phone from a Telus Mobility Dealer in New Market, Ontario. One month later, the phone...

TELUS - very poor customer services Complaint My complain is to request Telus to train their customer services agents and tell them try not to insult their innocent customers...When I saw some suspicious computers I decided to change network...

TELUS - fees Complaint Re Telus account [protected] As a long-standing customer with Telus – I am appalled and dismayed with the tone and attitude received when inquiring about customer service “solutions.” My Apple...

TELUS - telus Complaint I had informed Telus, who was my phone, mobility and Iinternet provider in Alberta, that I was moving to BC. The relocation occurred in Jan 2013. I could not get my internet reactivated for 3 week...

TELUS - internet Complaint September 2016 Telus representative came to our house and offered to upgrade our internet from Internet 25 to Internet 50, without any additional charges. Modem will also be upgraded to telu...

TELUS - costumer service off shore Complaint this letter send to telus President. I am writing this complaint as I am totally sick and tiered of Telus costumer service. I have been a Telus costumer for over 20 years but now I had more than...

TELUS - bad customer service and billing! Complaint I am writing to inform you that I have (re)contacted the CRTC regarding my dissatisfaction with Telus customer service. I had really tried to give Telus a chance to address my issues and have made...

TELUS - bogus phone charges Complaint I’ve noticed that on the bottom of my TELUS bill, a charge of $13.20 for a call to Phoenix AZ, that wasn’t made by anyone in our home. We didn’t make this call, or did we accept a collect call from...

TELUS - worst customer service ever Complaint I have only been a telus customer for one year, I started having issues day 2! I had Rogers service for 7 years and only switched to Telus with the enticing offer of super fast 3G service and...

TELUS - my doa keybo 2 Complaint I owned the LG Chocolate Flip about a year ago through Telus Mobility. Shortly after my one year warranty ran out the phone started to break down (buttons didn't work, dropped calls, and so on). So...

TELUS - overbilled Complaint My 3 year contract was finished Telus Mobility in Ontario in June/08, I DID NOT have to renew with said company again, but because I was a customer of theirs since 1986, I thought that loyalty was a...

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