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Alibaba Complaints 222

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Z
2:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Alibaba all thieves

My dear friends you want to buy from alibaba.com site? Listen to this: 7500usd I lost! All the system is thieves! Gold thieve suppliers, alibaba site is a totally thieve, people inside in the banks are connected also, transfer companys also... I want it to make a compliant they block my pc... You have no idea whats going on! Run away from alibaba before is too late... Run! Otherwise ampty your pocket and give them your money... Alibaba global trade thieves alert starts here... Run away runnnnnnnnnn!

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Update by zagor66
Sep 23, 2010 2:38 pm EDT

mr adams can you help me? i lost so much money from this thieves!

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Team Alibaba
HK
Sep 16, 2011 8:51 am EDT

Hi there, this is Sovanna from Alibaba.com’s Hong Kong office. Alibaba.com takes the issue of fraud very seriously and we have strict policies in place to deal with it. If you come across any (suspected) fraudster, please report it to: http://resources.alibaba.com/trade_safe/complaint.html. Once you have filed your complaint and, if your complaint is substantiated, the supplier you dealt with will be immediately removed and banned from our platform.

I also wanted to highlight our Fair Play Fund, which is the first program of its kind to take the fees from an Alibaba.com supplier’s membership and use that money to offset buyer losses if that supplier commits fraud. If a China Gold Supplier is removed from Alibaba.com based on a confirmed case of fraud, the remainder of their Gold Supplier fee is added to the Fair Play Fund, which is supplemented by cash from Alibaba.com.

If you suspect fraud from a China Gold Supplier, please contact customer service immediately at tradesecurity@service.alibaba.com. The customer service team will then provide instructions on verifying fraud and applying for the fund.

We also recommend that you visit our Safety & Security center for more information on how to protect yourself in international trade: http://resources.alibaba.com/trade_safe/home.htm

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jb1988
PK
Nov 18, 2010 11:53 am EST

We are making a unique forum where those who have been scammed by Alibaba, GlobalSources, Made-in-China can submit a complain. Apart form that this forum provides free of cost reports, how-tos and a definitive guide to those who are new in the sourcing business. To make this happen we need your assistance. This forum is an initiative taken by the people who have been scammed by these Chinese sites. Please contact us hujelabs[at]gmail.com with a subject "I was scammed".

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ADAMS.FETCHER
GH
Sep 26, 2010 5:13 am EDT

Good Day, just read through your complain on alibaba.i was also scammed by Sunrise East Asia Culture Art Development Co., Ltd. $2800.In the past 2 weeks i was contacted by a body in west Africa who have been of great help to me getting a compensation on money duped from me as a representative of my company.Presently i have been refunded and have balance my shortage with my company.Feels so great.If you still wish to get a compensation on money scammed contact me so i can give to you contact of agency conducting compensation.(adams.fetcher@yahoo.com)

SINCERELY

ADAMS

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ADAMS.FETCHER
GH
Sep 26, 2010 5:04 am EDT

Hello, You still stand a chance, the compensation is still on.contact me at my mail box(adams.fetcher@yahoo.com) so i can give to you the contact details of the President of the ANTI-FRAUD COMPENSATION BOARD ASAP for more information.

ADAMS

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sleiman arbaoui
LB
Sep 23, 2010 8:43 am EDT

i have purchased un sample of Blackberry 9700 phone from alibaba member this is his mail box doudoucooper@yahoo.cn
i have paid the full amount for the phone true the bank in Lebanon TT, and i have send the paper work to this supplier and he promised me to send me the phone within the 7 working days the transaction was made on the 8/9/2010 and today the 23 of september still not geting the phone, i have contacted the person asking him about the phone he allways saying i'm going to check the payment and never came back. please tell me what to do

ComplaintsBoard
S
7:45 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Alibaba alibaba scammed me

Someone on alibaba network called
Foshan city nanhai kaishuo hardware electrical firm

But it could have been alibaba, since there is no record of a company like this.

Alibaba is profiting everyday from these scams, the more companies they drop, the more money they make by signing them back up again.

Profiteers of scams is fraud and this is international fraud.

They took me for $1430.00 usd

The company was only up for three months.

Alibaba security team or whatever theya re called,
Has sent me emails requesting various documents, etc, the company is already removed.

I requested alibaba.com address!

And they refused to provide!

I asked over six times for there address, I want to talk to them not this imitation company. I will travel to china, but they have refused the address.

Can someone please post the addresses to alibaba.com, jack ma, and company?

_

Recent emails below, alibaba refusing to give out there address!

Dear xxx,

Thanks for your email. This is felice from alibaba.com online security dept.

I am sorry, xxx. If you have documents to us, please kindly send them by email or by fax. We will respond to you within 3 working days.

If you have any further questions, please contact us at anytime.

Sincerely yours,

Felice

Online security department of alibaba.com



Learn useful tips on identifying scammers on alibaba.com

Safety & security center

http://resources.alibaba.com/trade_safe/home.htm

=original message text=
From: xxx
Date: wed jul 07 16:10:01 pdt 2010
Subject: re: alibaba hq address

Hello felice,

No, please provide your addresses that are located in china so that we can have my peoples contact you in person face to face in china.

If you locations in usa please provide those also.

Thanks xxx

Date: wed, 7 jul 2010 02:07:56 -0700
From: [protected]@service. Alibaba.com
To: xxx
Subject: re: alibaba hq address

Dear xxx

Thanks for your email. This is felice from alibaba.com online security dept.

If you have documents to you, please kindly fax to us directly. Our fax number is 86-0571-[protected]. Thank you for your understanding.

If you have any further questions, please contact us at anytime.

Sincerely yours,

Felice

Online security department of alibaba.com



Learn useful tips on identifying scammers on alibaba.com

Safety & security center

http://resources.alibaba.com/trade_safe/home.htm

=original messagexxxx
Date: tue jul 07 16:20:24 pdt 2010
Subject: alibaba hq address

Hello felice,

Can you please send me your address?

Thank you, xxx

=original messagexxxx
Date: tue jul 06 19:20:24 pdt 2010
Subject: alibaba hq address

Hello felice,

Can you please send me your address in hong kong and the alibaba headquarters address?

This is for my people in china.

Thanks, xxx

From: xxx
To: xx
Subject: re: send trade dispute
Date: tue, 6 jul 2010 20:05:18 -0600
Please send me your physical address in hong kong and headquarters address,
So I can have my people in china reference your office location on litigation documents.

Xxx

From: xxx
To: [protected]@service. Alibaba.com
Subject: re: send trade dispute
Date: tue, 6 jul 2010 20:01:42 -0600

Ok I will look over and send to you. Can you send your mailing address?

We would much rather take care of problem with these problem companies ourselves.

Can you provide location?
Can I have police officer call you from china or usa?

Thanks
Xxxx

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Philips Smith
US
Jan 15, 2011 2:22 pm EST

I tried to contact chinese supplier through Alibaba. After that, I suddenly found another website China.cn) has all my information including email contents I did through Alibaba, and they published on their website. Did Alibaba sell my information China.cn, or Alibaba's websiste has serious sercurity problems? I will never use Alibaba.

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Tonie Price
PH
Dec 15, 2010 5:00 am EST

Never received my product that i have ordered, it is so nice i tried ordering in Chinabuye and the shipment is fast and every products is always in great condition.

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jb1988
PK
Nov 17, 2010 11:42 pm EST

We are making a unique forum where those who have been scammed by Alibaba, GlobalSources, Made-in-China can submit a complain. Apart form that this forum provides free of cost reports, how-tos and a definitive guide to those who are new in the sourcing business. To make this happen we need your assistance. This forum is an initiative taken by the people who have been scammed by these Chinese sites. Please contact us hujelabs[at]gmail.com with a subject "I was scammed".

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courtney.g.hearl
IN
Oct 31, 2010 12:47 am EDT

Well i had same experience with alibaba.com. I usually go with Chinabuye, this is online shop from China, very prompt and good quality products we can get from there. Best service too..

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2:40 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Alibaba dishonest

I wish to warn as many people as possible of the risk of dealing with companies listed on alibaba.com.
Alibaba cannot be trusted, they list bogus companies who offer goods at very low prices, accept payment via tt and do not send the goods. Alibaba is no better than these companies as it makes money from their dishonest activities and lists many of them as gold suppliers implying that they are honest traders.
Alibaba will not help people who have been robbed in the recovery of their money and will not take any responsibility for the loss.
Please avoid alibaba and the companies they list. I am speaking from experience; I lost a large sum of money dealing with a gold supplier who proved to be a fraud.

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Jacana Paper
Brooklyn, US
Jul 13, 2015 8:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Please allow me to comments on our personal experience with alibaba.com. I agree with the scams on alibaba.com. We are a new home based company legally registered in June, 2015. We recently joined alibaba.com despite reading all the negative comments. Within one week of joining we received an email from alibaba sales department indicating to pay US$1300 plus to be come a gold supplier or have our company account barred. I communicated with the related department indicating that we are a small company reselling products and do not have such funds at hand and we have not generated any income from the site etc. I told wrote to them and requested if our company's registration certificate will be sufficient they bluntly refused asking us to provide warehouse stocks, building with company name, trade shows attended, office interior with staff etc. Despite several exchanges of email they keep insisting that we pay the funds and will not try to understand what a genuine business person have to say. Have also noted when a search is done for suppliers or manufacturers form other country on their website will only result in Chinese suppliers. What this proves is they are only interested in Chinese suppliers get global business. What a way to make money they are not a friendly website they seems to be favoring their own.

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Jacana Paper Company
US
Jul 06, 2015 4:30 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I agree with all at this forum based on alibaba.com fraud issues etc. I happen to join this B2B site about two weeks aback. During this period I had the opportunity to read a lot of comments and fraud do to innocent buyers, who trusted the Chinese Gold suppliers. I did searches to find suppliers from other countries with no success, as any time a search is done it will only show Chinese suppliers no matter how much i try to finds other country suppliers. This is to show they only want their own citizens to sell globally. Chinese sellers pay a very small amount the come gold suppliers. I had no time to complete two weeks as a seller/buyer I received an email asking me to become gold supplier, i wrote to them back asking why should i become one as I have not even made a cent since I joined as free member and the amount of fraud. They insisted I become a gold supplier. I did not reply to the following emails, to my shock & surprise they blocked my account with instructions to pay US$1500 & more to become gold supplier. I wrote to request that I only have my government registration document only and that's it they never reply to my emails. ALIBABA.COM is a large knitted fraud website they only want outsiders to pay large sums with no secured service.

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jb1988
PK
Nov 17, 2010 11:40 pm EST

We are making a unique forum where those who have been scammed by Alibaba, GlobalSources, Made-in-China can submit a complain. Apart form that this forum provides free of cost reports, how-tos and a definitive guide to those who are new in the sourcing business. To make this happen we need your assistance. This forum is an initiative taken by the people who have been scammed by these Chinese sites. Please contact us hujelabs[at]gmail.com with a subject "I was scammed".

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7:51 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Alibaba paid no product ship

My daughter have saved her pocket money for 12 months to buy a yahama motisf xs8 keyboard assisting her in composing her song to compete in a song writing competition. She has purchased the above product through alibaba - malaysia - mobile electronics world - trading under the name ahmeed ladin (maxwell bell, state; kuala lumpur
Address; 323 upper paya lebar road, zipcode ;43000.
Country malaysia. Telephone number +[protected]. Mobile. [protected]@gmail.com or [protected]@ibibo.com

We’ve agreed on the price $500usd and I have paid him and transferred the money via the western union paid to ahmeed ladin kuala lumpur zipcode 43000 phone number is +[protected].

He confirmed the order and shipment and follow by an email said my order is seized by africa custom and demands me to produce a import license or $400usd, I have a confirmation email from australian custom that there is no need for import license etc.. And I have asked him for my shipment details etc... He is not able to supply me those details so that I can refer it to the particular country embassy etc.. Also the dhl tracking number is invalid when I rang the dhl company.

It is our first time purchasing good from the internet and it is so disappointed that there are people taking advantage of other.

Please email me [protected]@yahoo.com if you have some lead to this # and anything you can help.

I have email to alibaba ceo david wei and no reponses (black hole).

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susan manning
port pirie, AU
Nov 19, 2010 1:49 am EST
Verified customer This complaint was posted by a verified customer. Learn more

After sending enquiry through Alibaba, i received email with website. After placing order on the 15.10.10
Paying through bank transfer $644
I have not received any correspondence from them. I have not received my order. I have tried sending numerous emails to which cannot be delivered. They still have website online. Obviously i wont be the first or the last to be cheated by this company.

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aaaaa
Apr 25, 2008 6:51 am EDT

Do not use alibaba!

Scammers will steal your money and alibaba will let them!

One scammer in particular is:
Pidetrade8@hotmail.com
www.Pidetrade.com
www.Bidetrade.En.Alibaba.com
Used name jack cheng

Too many fraud suppliers on alibaba

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Emerson de Oliveira Neves
BR
Jan 22, 2013 12:29 pm EST

Eu também fui roubado pelo Maxwell Bell - mobileelectronics.bell@hotmail.com, fiz uma compra de 3 celulares galaxy s3 i 9305, porém não recebi, disseram que tinha enviado e preso na alfândega da Colômbia e que eu tinha que pagar taxa aduaneira 200 usd, paguei depois disseram que tinha taxa da alfândega do brasil e depois taxa porque tinha enviado 3 celulares ma mais e que eu tinha que pagar esses, não caiam nesse golpe, eu perdi muito dólares para essa pessoa, e não recebi meus produtos

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jb1988
PK
Nov 18, 2010 12:16 pm EST

We are making a unique forum where those who have been scammed by Alibaba, GlobalSources, Made-in-China can submit a complain. Apart form that this forum provides free of cost reports, how-tos and a definitive guide to those who are new in the sourcing business. To make this happen we need your assistance. This forum is an initiative taken by the people who have been scammed by these Chinese sites. Please contact us hujelabs[at]gmail.com with a subject "I was scammed".

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MIKEMIS
MY
Nov 12, 2010 7:03 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

the phone is not in malaysia. i am regular at alibaba and also have buy a lot music instruments from chinese company. i am from malaysia. i have 2 trusted supplier in alibaba.com that is weifang yutin and yiwu skyline. Both of the company is real company and they also polite. When you making deal with them they will offer you to come there visit their factory and for sure they accept paypal and escrow and that is what a real company do. DONT EVER MAKE PAYMENT VIA WESTERN UNION OR BANK TRANSFER TT to any company you dont know. Ask them to pay by paypal or escrow. If they NOT accept it NO MATTER WHAT THE REASON THEY ARE SCAMMER! BIG COMPANY WITH FACTORY ALWAYS ACCEPT PAYPAL OR ESCROW. ALWAYS! IF NOT DONT DO BUSINESS WITH THEM. ### ALL THE SCAMMERS!

FraudstersBware
FraudstersBware
US
Jul 12, 2010 4:23 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Majority of Alibaba’s suppliers are legitimate businesses. However, you must research on the credibility of an online supplier before you buy, just as you would with a real-life business partner.

Alibaba is only a platform between the buyers and the suppliers, nothing more. They do not own inventory but simply connect buyers with sellers.

Using escrow as a form of payment instead of Western Union is one way of protecting yourself. If you need more tips, browse through Alibaba forums. Be wise and the opportunity will be unlimited.

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Bassy97
EG
Jun 26, 2010 12:58 am EDT

When you purchase from a dealer for the first time, ask for a cheap sample first, a thief is usually greedy and he will not ship that cheap sample, in that case you will loose 20 Dollars instead of 500, also a respectable company must have a payment system rather than western union, they have credit card processing etc. so there are always bad signs that indicate a thief, I suggest using Alibaba for lots purchasing and in that case it will act as a means to get information about the customer, however you must check the customer website yourself, thieves are lazy, they either don't build a website or build a cheap bad looking website

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bowlan2112
Sunapee, US
Jun 25, 2010 9:07 pm EDT

it is incredible how people use alibaba web site and get scammed.
i have been playing with import/export since 1991 and have seen hundreds of scams on alibaba
the larger scam is requesting potential buyers to send advanced payment for shipping of free samples.
those crooks on alibaba done even have any products.
they steal photos and info from real web sites and post them as their own.
they list dirt cheap prices that are to good to be true yet fools still get scammed.
even low cost items on alibaba
they tell you to send advanced payment by western union to cover shipping fees.
they mark a 200 dollar shipping fee on a 99 cent item yet fools still pay them.
they send payment for thousands of dollars of products and don't even bother researching the seller first.
i don't feel sorry for any one dumb enough to get scammed on a web site designed to scam people.
alibaba makes money by receiving payment for gold membership on crooks who are there to rip you off.
remember if it looks to go to be true it probably is.

its not just china were the crooks are located.

the UK and even the u.s.have crooks on alibaba

wake up people if you cant see a scam then you deserve to be scammed.

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R
7:14 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Alibaba don't order nothing from this company plus all the other companies advertising on this site.

Alibaba.com is a scam they never check people who post on this website after you complain they delete the subject. I think no one should order anything from this site unless they are willing to lose there money. If you wanna know whats going on just log on to alibaba.com and pick any company you what and google it up. For example; this company http://www.colormobile.en.alibaba.com/ is shown as a golden members is alibaba.com but it got over 100 complains on google but nothing ever been done till this week. And they may just changed the name. So do not buy or order nothing from alibaba.com
Ron.

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jb1988
PK
Nov 18, 2010 11:58 am EST

We are making a unique forum where those who have been scammed by Alibaba, GlobalSources, Made-in-China can submit a complain. Apart form that this forum provides free of cost reports, how-tos and a definitive guide to those who are new in the sourcing business. To make this happen we need your assistance. This forum is an initiative taken by the people who have been scammed by these Chinese sites. Please contact us hujelabs[at]gmail.com with a subject "I was scammed".

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12:41 am EDT
Resolved
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Alibaba SCAM !!! Fake Products

My dear customer ! if you order from Hong Kong Kane Electronics Technology Co. Ltd. You'll receive your shipment, but the products are all FAKE! I recently purchase a USB Flash Drives (kingston 8GB) 200pcs and when you plug them into the computer, it'll show xxGB, but when you try and copy files, it'll corrupt. At that time, I opened up the USB drive and notice the chipset. They use MW6208E chipset, which is not in the original corsair drives. Bascially, these are OVER FLASHED 128MB USB drives to replicate xxGB (i.e. 8, 16, 32GB) Advertised as 8GB, it's true capacity was 128MB. based fake ...
http://kane.en.alibaba.com/
Contact name: Seller MsCarol Rui.

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john healy
swansea, GB
Dec 30, 2014 9:46 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I only use alliexpress had every thing on time

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Gaetan Chalifoux
Gatineau, CA
Nov 23, 2010 8:04 pm EST

My name is Gaetan Chalifoux from Canada.
I was scam to, i lost $600.00 to alibaba companys, like laptrading in china. That money whas for 2 laptop that i never received.So dont trus company from alibaba they are no good.
from: chalifoux_49@yahoo.ca

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jb1988
PK
Nov 18, 2010 12:32 pm EST

We are making a unique forum where those who have been scammed by Alibaba, GlobalSources, Made-in-China can submit a complain. Apart form that this forum provides free of cost reports, how-tos and a definitive guide to those who are new in the sourcing business. To make this happen we need your assistance. This forum is an initiative taken by the people who have been scammed by these Chinese sites. Please contact us hujelabs[at]gmail.com with a subject "I was scammed".

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quest7777
Kent, US
Mar 28, 2010 10:31 am EDT

I was also scam by one of Albaba so called Gold Supplier.
Orderd 20 128 gb Kingston flash drives received 2o counterfeits not able to hold more then
500 mb. verified with Kingston In Calf. As of yesturday 03/26/10 this company is no longer listed with Alibaba How covienent for Alibaba as I am sure the complaints will
start to roll in.

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1:54 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Alibaba how to avoid

Now china become the world factory, and export every field products to all around the world.
So for company, they want to find supplier by b2b web, like the alibaba.com, globalsourse.com, made-in-china.com, ec21.com, especially alibaba-the biggest b2b web.
For personal, they want to buy products from china wholesaler like importandgo.com, or they can also buy them from ebay, aliexpress, taobao, dangdang.
Yes, they can buy cheaper product from ebay or alibaba than their city’s shop. But some online seller don’t have good credit, they cheat buyers - get money but don’t delivery goods. How to avoid fraud or scam on web?
People organized on web and list the fraud or scam on ebay, or discuss on the alibaba forum and ask other guys do not place order to these scam company. Even they can set subject for most china wholesale and compare their quality, price &service.
However, while the priest climbs a foot, the devil climbs
Many customer trapped and lost money, time by these fraud.
Now a multinational company proudly said they can help you to avoid this problem.
Agentandgo is an purchasing agent, and they have office in spain and shenzhen, china. When you want to buy products from china,
For company, if you can not visit supplier when you do business at 1st time with this supplier. Agentandgo can go to the supplier address for you and see whether this supplier is factory or not. They can take photos and you can check whether the supplier’s machine can meet your target. And estimate how many worker they have, what is square the factory have! After you confirm the supplier can meet your require and they are not fraud. Then you can place order to them and transfer fund.
Even after production and ready to send, agentandgo can inspect the quality for you. You know, after you get products and test them. Then you find that products quality can not pass the test. It is too late, because it waste your too much time &energy. Especialy in the intense competitive world. So they can check for you and report how about the quality when the products at supplier factory.
For personal, they buy small volume products from ebay, online china wholesale, or alibaba. So they have more chance to meet scams. Even ebay have star status, alibaba has gold member. Many guys still tricked.
So when you find a good product at alibaba or ebay, agentandgo can help you to buy. Test products and send them to your address directly.
Even you want to find a product, they can also find it for you!
For all what they do, they only get commistion according to your order value!

Read full review of Alibaba and 4 comments
Update by miketang
Mar 16, 2010 2:00 am EDT

how to avoid fraud or scam from alibaba, ebay, aliexpress or china wholesale

Update by miketang
Mar 16, 2010 1:56 am EDT

it is good

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robert malek
indio, US
Jun 03, 2016 8:33 am EDT

ALIBABA HAS MY COMPANY, MALEK ENTERPRISES FLAGGED AS A SPAMMER. THEY WILL NOT TELL ME WHAT COMPANY OR COMPANIES REPORTED MY COMPANY AS A SPAMMER, THEY WILL NOT INVESTIGATE THE ISSUE OR TELL ME WHY I AM A SPAMMER OR TELL ME WHAT I DID WRONG. I NEVER SPAMMED ANYONE. I MAKE INDIVIDUAL INQUIRIES AND SOMETIMES A BUYING REQUEST IN THE INTERFACE THEY PROVIDE. ALL THEY TELL ME IS LEARN HOW TO CONTACT COMPANIES BETTER SO THEY WON'T FLAG YOU AS A SPAMMER. i HAVE TWO FLAGS ON MY ACCOUNT THAT ALIBABA WILL NOT REMOVE. THEY LIE AND SAY THERE ISN'T MUCH WE CAN DO WHILE THEIR WEBSITE RED FLAGS MY COMPANY AS A SPAMMER OR NO REASON OR JUSTIFICATION.

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ironman34
US
Jun 03, 2016 8:33 am EDT

I have dealt with Robert Malek. He is an individual who doe believes that everyone is out to get him. Steer clear of this man.

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jb1988
PK
Nov 18, 2010 11:58 am EST

We are making a unique forum where those who have been scammed by Alibaba, GlobalSources, Made-in-China can submit a complain. Apart form that this forum provides free of cost reports, how-tos and a definitive guide to those who are new in the sourcing business. To make this happen we need your assistance. This forum is an initiative taken by the people who have been scammed by these Chinese sites. Please contact us hujelabs[at]gmail.com with a subject "I was scammed".

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Big Boss
ES
Mar 24, 2010 12:28 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

http://www.ImportAndGo.com - China Wholesale
http://www.AgentAndGo.com - Purchases Agent in China

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7:23 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Alibaba fraud

Buyer beware about alibaba.com

I have tried on three separate occasions to purchase a nikon camera and lens on alibaba.com. Each time the merchant was friendly and helpful until the transaction was complete. I was assured that the item would be shipped quickly.in each instance I never recieved the items ordered. I was ripped off by the merchant. I am now working with paypal (not really helpful) and my credit card company to reverse the charges. When I contacted alibaba.com they told me if I win a law suite against the merchant, they will remove them from its web site. Until alibaba.com does a better job policing its site, I would not use it.

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jb1988
PK
Nov 18, 2010 12:01 pm EST

We are making a unique forum where those who have been scammed by Alibaba, GlobalSources, Made-in-China can submit a complain. Apart form that this forum provides free of cost reports, how-tos and a definitive guide to those who are new in the sourcing business. To make this happen we need your assistance. This forum is an initiative taken by the people who have been scammed by these Chinese sites. Please contact us hujelabs[at]gmail.com with a subject "I was scammed".

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nonlife
FR
May 15, 2010 11:22 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Thieft supplier : OKBUYTRADE.COM and SZVIETERTRADE.COM (GOLD SUPPLIER) before and current my transactions. And these website worded again, but the assistant names on trademanager was change "alina in ella".
I am pained to see how many times you have empathy for the thieves and no compassion for the victims.
I believed you when you told me you could help me and if you're not in cahoots with the scammers as I had suggested a first time here and told you do not like because when you make me believe that you punish the unscrupulous and the way is still on you trademanager Alibaba and certain of your lists as not thieves! I'm sorry to say you are here "Alibaba and 40 Thieves" you carry your name.
've Seen in your listing of names that fraudsters: OKBUYTRADE SZWIETER AND ARE NOT scammers ? Almost $ 4, 000 stolen and they told me you had bothered me, the victim during a long month to provide evidence by car over, a mammoth task! Coincidentally, the day I made commpris scammed me, someone in your branch ETOCN, I disparaged your first system for Alibaba pigeon that we represent to you, to praise the merits of an alternative route created by consolidating suppliers you supposedly handpicked. Even at this stage, there is always the bad seed, you had the brilliant idea to offer your service to buyers and so on. You are the leaders who are primarily alibaba thieves, scammers and their methods more sophisticated are your rabateurs. I "concluded that over here goes, the more there a. Poor us non-Asian who continue to be ripped to the bone by Asians, who were mostly formatted to fly with us" and hehe haha "and" give me a chance "" want want "and names like alina, ella Minitel Rose etc. ...
WARNING OKBUYTRADE AND SZVIETERTRADE ARE THE TIEVES A SCAMMERS. The manager name is PING PING SHEN, her speciallity is to take your money by every methods : TT, Western union, transfer wire, moneygram. He's don't like Paypal, he has affraid it.
Here is the bank of china : Montant : 2 823, 50 USD Bénéficiaire Prénom/First name : PING PING Nom/Last name :SHEN OKBUYTRADE.COM Banque/Bank: BANK OF CHINA XIAMEN BRANCH SUB-BRANCH 6168 ZHONGSHAN ROAD SIMING DISTRICT XIAMEN CITY ZIP Code : 361006 CHINA
Swift : BKCHCNBJ73C Compte bancaire/Benk’s account: [protected]-1
where I issued an order for a transfer I've ever received, in addition to saving time it sends you an ID tracking as a decoy while you wait for your goods, it has already gone.
On its website address is: OKBUYTRADE : E-mail: okbuytrade@hotmail.com MSN:okbuytrade@hotmail.com TEL: +[protected] +[protected]
Address: 6168 zhongshan road, siming District, xiamen city,china Zip:361006
What do you notice? These are the same addresses. I recorded all our discussions on Alibaba Trademanager for weeks, and this recording shows a well-oiled scam, that minds have little intelligence can not develop if they are not helped.
OKBUYTRADE ally SZVIETERTRADE working together to rip. The assistant who was responsible for the dirty work, or I should say that the manager himself PING PING SHEN which is given as first or LAN LUO Alina betwin March and April 2010, and today ELLA is given as the name. Maybe it's a drag! What do I know?
Finally I would have accused does not do business with these two websites. Here is our cut tchat on Trademanager :
IRENE MYRIAM PREVOT: (16:39:12): no you are not obligate to have paypal account because i'm retailer i can paid service or prestation when the supplier don't has paypal account is "the unique payment"
IRENE MYRIAM PREVOT: (16:40:49): i can't speak english well and i have difficultes to explain you good
alina a: (16:42:21): dear, can we make it easy?
alina a (16:47:51): vietertrade@hotmail.com this is our financialer's mail address..
6Date:2010-03-27 IRENE MYRIAM PREVOT (16:48:25): it's the billing adress email?
alina a (16:50:02): the facturation or billing who are not have the paypal account .
vietertrade@hotmail.com this is our financialer's mail address..

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rasheed momoh
NG
May 06, 2010 2:45 pm EDT

I purchased 3 phones in alibaba from OK BUY TRADE COMPANY. www.okbuytrade.com. After payment of $960 they have refused to reply me and my money gone with the wind.

AVOID OK BUY TRADE CO in china!

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Michael Webber
Québec City, CA
Feb 13, 2010 7:30 am EST

Make your dénunciation on www.AlibabaScam.com and help other one to prevent and warn about the risk of using Alibaba.com platform.

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10:36 pm EST
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Alibaba cheating supplier of mobile phones

I was looking to buy original mobile phones and psp consoles at Alibaba. I found this supplier asked his quotation. We were using only Alibaba Trade manager. I asked about his company credibility. He gave me his company's certificate of incorporation. He also gave me their recent shipment tracking numbers as [protected], [protected], [protected] (fedex.com). Then, he sent me proforma invoice confirming their acceptance of my order and asked me to send payment via western union. I insisted to use Alipay escrow service but refused and said as this order is very small amount, he cannot even accept payment via bank transfer. So I sent the payment of GBP 252.00. He took away my payment. Now he says, his boss doesn't approve my shipment as I have to meet minimum of 10 quantities. He never told about this before. Once he got my payment now he is asking me to meet their 10 qty minimum order. He is insisting to send remaining money then only he can ship my order. I told him that I don’t want their product and asked him to refund my money. But he is again and again insisting me to meet their 10 qty minimum order and send balance amount via western union again. He said he cannot refund my money. I told him that I would complain this about relevant authority if he refuses to send my money back. But he says he can neither send refund nor send my products. I have all his email correspondence, proof of payment, his proforma invoice and his company’s certificate of incorporation.

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jb1988
PK
Nov 18, 2010 12:44 pm EST

We are making a unique forum where those who have been scammed by Alibaba, GlobalSources, Made-in-China can submit a complain. Apart form that this forum provides free of cost reports, how-tos and a definitive guide to those who are new in the sourcing business. To make this happen we need your assistance. This forum is an initiative taken by the people who have been scammed by these Chinese sites. Please contact us hujelabs[at]gmail.com with a subject "I was scammed".

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Alibaba.com (trade website) are the biggest crooks ever! Alibaba allows any company that advertises on their website to buy "gold/platnium and premium" membership logo's to advertise on their site for $300-$500, therefore, the customer thinks it's a reputable company. When you do business with these so called platnium membership companies and get scammed...

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Alibaba fraud

Valasine A. Jomanday
1309 Park LN
Darby, PA 19023

My name is Valasine A. Jomanday now in United States from Liberia. I SEARCHED http://www.alibaba.com for Laptops that I needed to send to Liberia, I was given series of addresses but I selected http://hklongkang.en.alibaba.com I followed the channels through which alaibaba recommended and I wired some huge amount from Bank of America to Bank of China on 7/1/2009 to this address:
Payee: ZhaoHuaLi
Account: [protected]
Issuing bank: Bank of China, Xiamen branch
Address: 186, zhongshan south road,
Xiamen, Fujian, China
Swift code: BKCHCNBJ 73A
Post code: 361001
Telephone: 0086-020-[protected]
Fax: 0086-158-[protected]

On the 7th July I noticed that something wrong was going on and I immediately inform alibaba.com through this address:
USA Office:
3945 Freedom Cir., Suite 600
Santa Clara, CA 95054
USA
Tel: [protected]
Fax: [protected]

I was given this email [protected]@alibaba-inc.com for further complaining and solution which I did. I was delay by alibaba saying that they were going to look into it until lastly they came up with statement that they can not do anything but they have stop all activities with HK Lonkang. They also told me to take the matter to FBI or IC3.
Sir, If anyone there who love humanity and truthfulness want to help me can please email me [protected]@yahoo.com

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johnnyli32
washington, US
Jun 18, 2010 3:56 pm EDT
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Alibaba website lot of scammer out there to get yours moneys .They using lot of chat manage talk to you make you believe them .Don't fall into this crack. You have to be careful using west union When you send them moneys They are gone .They are turn off the website. They get yours moneys They going hearing nothing from them That is true . I ordered couple things in Alibaba After couple weeks I still receive nothing from them . They got yours moneys They run away You couldn't catch up them They outside United State . You can't do anything That is why make them so easy to get yours moneys Don't believe them at all Don't using West Union When you send the moneys to the stranger you don't know That is most easy things fall into vitim. Majorty things are scam. Electronic posting on the website you see it It is look cheap and real. It is look like legit
You dig down deeper It just the pic . Don't using West Union send the moneys to stranger you don't know They easy get away. Becare all time When shop .

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waqasmedicans
PK
Apr 01, 2011 4:40 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

i paid alibaba.com 2999$ for up grate my member ship they didn't upgrade my member ship and not responding at all when i call them they talling me there is no money refund do what ever u wanted to do www.alibaba.com not responsible people they take money and do no thing

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jb1988
PK
Nov 18, 2010 11:37 am EST

We are making a unique forum where those who have been scammed by Alibaba, GlobalSources, Made-in-China can submit a complain. Apart form that this forum provides free of cost reports, how-tos and a definitive guide to those who are new in the sourcing business. To make this happen we need your assistance. This forum is an initiative taken by the people who have been scammed by these Chinese sites. Please contact us hujelabs[at]gmail.com with a subject "I was scammed".

FraudstersBware
FraudstersBware
US
Jun 28, 2010 6:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

You must do homework on the credibility of online suppliers before you buy, just as you would with real-life business partners. Alibaba is only a platform between the buyers and the suppliers, nothing more. They do not own inventory but simply connect buyers with sellers.

I strongly suggest buyers do some thorough research before dealing with online suppliers. Use escrow as a form of payment instead of Western Union is the easiest way to protect yourself. If you want to learn how to protect yourself, feel free to browse through Alibaba forum.

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1:42 am EDT
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Alibaba fraud suppliers in the website

--- On Wed, 7/29/09, Shasthanand PK wrote:

From:
Subject: RE: RE: "ATTN: FELICE" - Re: FW: HK Longkang Ltd. at http://hklongkang.en.alibaba.com/
To:
Date: Wednesday, July 29, 2009, 10:35 AM

Thank you for your advise. However, I realize that "terminating the supplier from Alibaba" is the only thing that could do in case of fradulent suppliers. If this is the case, how does someone TRUST on any of the suppliers or so-called "GOLD SUPPILIERS" of Alibaba. How will someone ever rely any of the suppliers of Alibaba and send them amount?

Before sending money to the supplier, I did enquire Alibaba about HK Longkang, and Alibaba Customer Service recommended that HK Longkang is one of the GOLD SUPPLIERS and they are trustworthy.

I will make most of my efforts in all possibilities to refrain people from all parts of the world to refrain relying on Alibaba and all its suppliers, as almost all the suppliers you have are fake suppliers, cheating money from people around the globe. Disgusting! Never again with Alibaba or any of its suppliers.

--- On Wed, 7/29/09, Alibaba Tradesecurity wrote:

From: Alibaba Tradesecurity
Subject: RE: RE: "ATTN: FELICE" - Re: FW: HK Longkang Ltd. at http://hklongkang.en.alibaba.com/
To:
Date: Wednesday, July 29, 2009, 9:20 AM

Dear ,

Thank you for your email. This is Felice, from Online Security Department.

Please note that we have terminated the account of this company HK Longkang Ltd. All of their postings will be removed in 72 hours.

You are advised to contact the supplier directly to have your problem solved. If you cannot achieve a successful resolution, please choose to protect your rights and interests using the following means:

*Lodge legal proceedings with a court of competent jurisdiction

*Report your complaint to the relevant public security authority/police force

Meanwhile, please view our Trade Dispute Procedures for the Alibaba.com Website at: http://www.alibaba.com/trade/servlet/page/help/rules_and_policies/trade_dispute_policy

Regards

Felice

Online Security Department of Alibaba.com

-----------------------------------------------------------------

Safety & Security Center

http://resources.alibaba.com/trade_safe/home.htm

--------------------------------------------------------------------------------
From:
SendTime: [protected]:31
To: "Alibaba Tradesecurity"
Cc:
Subject: RE: "ATTN: FELICE" - Re: FW: HK Longkang Ltd. at http://hklongkang.en.alibaba.com/

Hello Felice,

Can I have an update? Were you successful in contacting the supplier? Can I still have hope on receiving the products? Please let me know.

Thanks,

--- On Fri, 7/24/09, Shasthanand PK wrote:

From:
Subject: RE: "ATTN: FELICE" - Re: FW: HK Longkang Ltd. at http://hklongkang.en.alibaba.com/
To: "Alibaba Tradesecurity"
Cc:
Date: Friday, July 24, 2009, 11:22 PM

Dear Felice,

As informed you earlier, I could not communicate with the supplier "HK Longkang" by any means. They are not available through phone - their phone is switched off all the time. They are also not available through email or online chat or even through Alibaba chat.

Looks like they have absconded.

Thanks,

--- On Fri, 7/24/09, Alibaba Tradesecurity wrote:

From: Alibaba Tradesecurity
Subject: RE: "ATTN: FELICE" - Re: FW: HK Longkang Ltd. at http://hklongkang.en.alibaba.com/
To:
Date: Friday, July 24, 2009, 12:12 PM

Dear ,

Thank you for your documents. We will contact the supplier as soon as possible. If we need more information from you, we will contact your by email again.

At the same time, we suggest you contact the supplier directly to help resolve the dispute. Many disputes can often be resolved after direct communication between buyer and seller.

For more Trade dispute Policy on Alibaba, please refer to http://www.alibaba.com/trade/servlet/page/help/rules_and_policies/trade_dispute_policy

Thank you for your cooperation.

Regards

Felice

Online Security Department of Alibaba.com

-----------------------------------------------------------------

Safety & Security Center

http://resources.alibaba.com/trade_safe/home.htm

--------------------------------------------------------------------------------
From:
SendTime: [protected]:11
To: "Alibaba Tradesecurity"
Cc:
Subject: "ATTN: FELICE" - Re: FW: HK Longkang Ltd. at http://hklongkang.en.alibaba.com/

***ATTN: Felice of Online Security Department of Alibaba.com ***

Hello Felice,

Please find enclosed the scanned "trade dispute agreement" that has been filled with my own handwriting with all the details and my signature in it. Also attached are the Bank Wire Transfer details and money transfer receipt, the email communication between me and HK Longkang representative, the invoice provided by them and also their company's price list.

Please do the needful and make sure that the products are sent to me by HK Longkang. The amount that I had spent, US Dollar one thousand one hundred (US $1100) is not a small amount for a person of my caliber and that I have had to take a loan to send this money to this supplier for the products. Considering this in mind, kindly help me out to sort the issue.

Thank you so much for your involvement in the dispute and appropriate action. Kindly acknowledge receipt of this email.

Best regards,

--- On Tue, 7/21/09, Alibaba Tradesecurity wrote:

From: Alibaba Tradesecurity
Subject: FW: HK Longkang Ltd. at http://hklongkang.en.alibaba.com/
To:
Date: Tuesday, July 21, 2009, 7:34 AM

Dear

Thank you for your email. This is Felice, from Online Security Department.

I am sorry to hear about your recent experience on Alibaba. In your situation, we recommend you provide the following document to us so that we can contact the supplier for you and take proper action.

* Trade Dispute Statement (Attached)

* Copy of Completed payment

* Performa Invoice from the supplier

* Communication log between you and the supplier

Please kindly note, your signature with handwriting is needed on the Trade Dispute Statement. After you completed all the documents, please send them to me by email or by fax to Felice’s attention at 86-571-[protected]. Please make sure the information on the statement is complete and correct.

Regards

Felice

Online Security Department of Alibaba.com

-----------------------------------------------------------------

Safety & Security Center

http://resources.alibaba.com/trade_safe/home.htm

--------------------------------------------------------------------------------
From:
Date: Thu Jul 16 21:09:58 PDT 2009
Subject: RE: Spam, Fraud and Complaints
===8

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Jean Bernardi
FR
Jan 29, 2016 5:53 am EST

Louis Youg / Jean Bernardi [protected]:54 Read  
Shenzhen Reborn Technology Co., Ltd.
Where are our tractattions according with our proforma invoice PI N°: SZL Y 1314XL.J20151111 by the seller Louis Yung and the Buyer Jean Bernardi Who as Paid 23/11/2015, 9333. euros to Company Bank Account infomation, Beneficiary name: SHENZHEN GREAT FAN THECHNOLOGY CO . LIMITED
Beneficiary Bank: HSBC HongKong A/ number: [protected], SWIFT CODE : HSBCHKHHHKH
BANK CODE :004 ADD of bank: 1 Queen's Road Central, Hong kong.

and a second payment 02/12/2015, 2850 euros, to Company Bank Account information:
Beneficiary Name SHENZHEN GREAT FAN TECHNOLOGY CO., LIMITED
Beneficiary Bank: HSBC HongKong, A/C number [protected]
SWIFT CODE : HSBCHKHHHKH BANK CODE: 004
ADD of bank: 1 Queen's Road Central, Hong
General Manager: Mr. Louis Young
Where are our tractattions according with our proforma invoice PI N°: SZL Y 1314XL.J20151111 by the seller Louis Yung and the Buyer Jean Bernardi Who as Paid 23/11/2015, 9333. euros to Company Bank Account infomation, Beneficiary name: SHENZHEN GREAT FAN THECHNOLOGY CO . LIMITED
Beneficiary Bank: HSBC HongKong A/ number: [protected], SWIFT CODE : HSBCHKHHHKH
BANK CODE :004 ADD of bank: 1 Queen's Road Central, Hong kong.

and a second payment 02/12/2015, 2850 euros, to Company Bank Account information:
Beneficiary Name SHENZHEN GREAT FAN TECHNOLOGY CO., LIMITED
Beneficiary Bank: HSBC HongKong, A/C number [protected]
SWIFT CODE : HSBCHKHHHKH BANK CODE: 004
ADD of bank: 1 Queen's Road Central, Hong
General Manager: Mr. Louis Young

However as say Rafi Tian in date [protected]:02
Louis Young is liar . which is not from our company .pls call your bank back your money .
we have called police about this . police said this case still in checking . this fuk liar who used our company website . company name . our photos to cheat . pls call your bank about this

Note de Jean Bernardi 23/12/2015
But for know all these informations, take the name of your General Manager, the official paper of the company, this personage is or was in Shenzhen Reborn Tecnology.

Note 2016
Now to be changed in Shenzhen Reborn Technology, all the N° tel, Web and others and Louis Young are disapear. it is substitute by Rafi Tian.
The payment is embezzlement may be by an other company with to add after Shenzhen ( GREAT FAN )

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pk105098310
PK
Feb 17, 2012 4:03 pm EST
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my account is freezing

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muitao
MY
Jul 15, 2011 12:06 pm EDT

Dear Sir or Madam:
I just want to made a complaint about one gold supplier from China, he is dishonesty about what he promise to us.Since last month we have made an order about bamboo broom from them and before we deal the business, he got send one sample about the bamboo broom to us, and we have received the sample from China .After we confirm the sample that we want and we made about one container order from them. But too bad, today we received the goods but not the stock we want. is a big big different from the sample we received. Here i think he is a fraud supplier.We already paid in full amount but he not sending the stock we want.So how can he be a gold supplier at alibaba website.We are very unsatisfied about his service and when we call them, their boss already confess that they are scamp work and stint material about the broom.i will send the photo to you one is the sample that we received and one is the scamp work broom that we received this morning.After you see then you understand what we said.i will give full detail about that company : Huzhou Xingding Bamboo Products Co, Ltd.Address: WeiLai Road 161-169, Huzhou City, Zhejiang Province China. Contact Number: [protected].Their boss is Mr Wong. Because of them we lose a lot of money because the stock they send to us really cannot use(one container).Any enquiry, please do not hesitate to call my phone number:+[protected] Mr Chan (Malaysia).

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anusija
Arizona City, US
Mar 15, 2011 2:38 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Well i experienced same with Made-in-china and Alibaba. I never received my order and found quite costly. From then on i moved with ChinaBuye.com, so far no complaints with them. They do prompt service and delivery. Satisfied with them and rates are quite cheaper with this online store from china.

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jb1988
PK
Nov 18, 2010 11:40 am EST

We are making a unique forum where those who have been scammed by Alibaba, GlobalSources, Made-in-China can submit a complain. Apart form that this forum provides free of cost reports, how-tos and a definitive guide to those who are new in the sourcing business. To make this happen we need your assistance. This forum is an initiative taken by the people who have been scammed by these Chinese sites. Please contact us hujelabs[at]gmail.com with a subject "I was scammed".

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jones protect
US
Oct 11, 2009 9:19 pm EDT

alibaba is a fraudulent B2B site.

S
S
silveroracle
NG
Aug 14, 2009 9:19 pm EDT

Alibaba is absolutely fraudulent and they are in a hot collabo with Chinese scammers to rip innocent victims apart.

They will surely come to a terrible end soon.

I am Eke Royal
ekeroyal@yahoo.com

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Alibaba dirtybusiness

Ok look. We have all been scammed by alibaba.com and one or more of their companies. So lets talk about how to spot the bogus companies. First, never buy anything from a 1st year supplier. No ifs, ands or buts about it. Next make sure that they supply you with a copy of their export license from the chinese ministry. Then verify it. Then ask for a copy of their third party certificate from the original manufacturer. Then verify it. If all this checks out, call the phone numbers listed and make sure they are real and the person verifies they are the person you have been talking to. Next verify the address with the chinese postal service. I will explain why later. Also ask for the serial number (photo proof) of the exact item they are sending you along with a copy of the warranty card. Verify serial number with original manufacturer. On the invoice that they send you, be sure and add that under the consumer protection act, any product that is sent to you that was unsolicited is not fulfillment of the invoice and is non-returnable unless originally ordered products are received and they pay for the return shipping. Then and only then if you are comfortable do you send them money and only through paypal! It only takes 10 minutes for them to set up an account so dont believe the bs about how they have applied and are waiting for approval. Always use your cc for your paypal account for extra protection.

Now lets say you did all this and you still got scammed. What do you do? First call them and see if it was an honest mistake. Hahahaha! You can let them know that you will be contacting the chinese consulate in your country about this illegal activity as well as the original manufacturer about their certificate. Get the consulate to call or email them on your behalf. This usually will impose a level of "oh crap" into them and they may refund your money. If not ask the consulate to notify the chinese ministry and local police that you want to press charges (supply them with the confirmed address from earlier) and have them copy the supplier on that email. If none of this works then you are outta luck.

#1 fact... Alibaba will do nothing to help you and they will do nothing to the company.

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jb1988
PK
Nov 18, 2010 12:02 pm EST

We are making a unique forum where those who have been scammed by Alibaba, GlobalSources, Made-in-China can submit a complain. Apart form that this forum provides free of cost reports, how-tos and a definitive guide to those who are new in the sourcing business. To make this happen we need your assistance. This forum is an initiative taken by the people who have been scammed by these Chinese sites. Please contact us hujelabs[at]gmail.com with a subject "I was scammed".

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The new modus of chinese suppliers on chinese websites was to scam, cheat innocent good buyers around the world, by making different names and sites of their company. So that they will not be identified as a scammer or a fraud. Like yuanda international trade co., ltd. For instance, is not a genuine company but one of a hoax company. The people behind thi...

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Alibaba real scam

Report scams here at scam.com

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Reload this page alibaba mobile phone scam - am electronics

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#1
Old 03-26-2009, 05:29 pm
Lessonlearned2 lessonlearned2 is offline
Junior member

Join date: mar 2009
Posts: 1
Lessonlearned2 is an unknown quantity at this point
Alibaba mobile phone scam - am electronics
Hi everyone, i'm one of those people that sees an obvious scam email and laughs at how stupid it is. But I just got scammed. My gut feeling told me it was a scam, but the way in which it was done suckered me in. I'm sure no one wants to read my whole story so i'll just summarize what you need to know to know how to spot this scammer or others like him:

1. Do not use alibaba:

I thought it was a reputable site (and it is), but it is full of scams and in my opinion it is best to stay away from all-together. The particular merchant I was scammed by went under the alibaba merchant name amertronics oy (http://www.alibaba.com/member/fi105333337.html). he sells phones that are not yet released. Why did I believe this? Because he uses the credentials of a legitimate company called a.M. Electronics limited, which assesses the quality and operation of electronic devices. Therefore, since this company tests products before they are released, it seemed reasonable. But I was still very skeptical, so the individual (going by the name mark denis) said he would send me 3 phones of my choice and I only had to pay for one; when I recieved the package and saw that the products were legitimate, I would then send the payment for the other phones. I figured, even if it was a scam, I had more to gain than to lose, so I sent payment for one phone. The next day I was contacted by the "ceo" 'ahmed khan' of the company who "fired" this employee for making this deal, and insisted that I pay in full before he sends the package.in retrospect I realize that this was the same person.

2. Do not trust any company that only asks for western union or moneygram:

These were the only payment methods that were accepted. I rationalized this by thinking that this individual did not want to jeopardize the company he works for by leaving a paper trail for products that should not be sold.

3. Just because the company is real, does not mean this person is part of that company:

This thief sent me a certificate of incorporation with a registration number. The company name on the document said a.M. Electronics limited with registered no: sc183411. I cross-referenced this number with a uk business directory, and it checked out.in retrospect, I realize that this means nothing, as the company name and registration number are public information, and the scammer just used it to legitimize his operation.

4. Insist on a tracking number:

The tracking slip I received had the tracking number blotted out, and the individual insisted on payment before sending the number. Don't believe this will ever happen.

5. Do not accept shipments from any "private" couriers.

The scammer said that my package shipped via fedex was held up at customs (even though there was no reason that this would happen), and said he needed to ship it via a special private courier that can clear customs. This will of course cost you. Luckily I did some research and found that the "private courier" which he sent me a tracking number for is a known fake. The site is http://www.parcelcouriers-limited.com/ - this is a fraudulent site and this is the website that reported it: http://db.aa419.org/fakebanksview.php?key=34112. this site is hosted on many other domains, so if a private courier has the words "on demand collection and direct delivery" in the title, it is a mirror of this site. This courier claimed to be located at 79 king street, leigh lancashire, wn7 4lj uk. So any courier with this address is most probably a fraud as well.

6. If you are scammed, report it to the authorities:

You should report the crime to the payment processor (i.E. Western union), the local police department where the crime occured, and most importantly, the internet crime complaint center: www.ic3.gov

Minor details aside, that is all the important information. If anyone else has had something similar happen to them, please add it to the thread.

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Old 03-26-2009, 09:50 pm
Blert nirgal blert nirgal is offline
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Join date: mar 2009
Posts: 62
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Re: alibaba mobile phone scam - am electronics
Quote:
Originally posted by lessonlearned2 view post
4. Insist on a tracking number:

The tracking slip I received had the tracking number blotted out, and the individual insisted on payment before sending the number. Don't believe this will ever happen.
Just to belabor a couple of obvious things:

A shipped package that has been issued a tracking number will arrive eventually, regardless of whether one ever looks at the number or not. Therefore, there is exactly zero reason to withhold such a number as "leverage" against payment: revealing the (legitimate) number would make the buyer more likely to pay, and withholding it would not exert more control over an already shipped package.

Therefore, the only reason to withhold such a number is because no such package has been shipped.

Quote:
Originally posted by lessonlearned2 view post
5. Do not accept shipments from any "private" couriers.

The scammer said that my package shipped via fedex was held up at customs (even though there was no reason that this would happen), and said he needed to ship it via a special private courier that can clear customs. This will of course cost you.
Fedex clears packages through various country's customs every day. How would a secondary company gain the authority to intercept a package already in the custody of fedex - regardless of whether it was idling in a customs warehouse or not? Customs is not magically going to hand a fedex package to someone else. They would hand it back to fedex.

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jb1988
PK
Nov 18, 2010 11:50 am EST

We are making a unique forum where those who have been scammed by Alibaba, GlobalSources, Made-in-China can submit a complain. Apart form that this forum provides free of cost reports, how-tos and a definitive guide to those who are new in the sourcing business. To make this happen we need your assistance. This forum is an initiative taken by the people who have been scammed by these Chinese sites. Please contact us hujelabs[at]gmail.com with a subject "I was scammed".

ComplaintsBoard
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12:09 pm EDT
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Alibaba scammers/fraudsters

This month I have been scammed out of $1100 on www.alibaba.com by a Gold Member. I have dealt and still deal with 2 genuine Alibaba sellers, so I do know that there are decent guys out there in China.

The details of the name of the scam person I sent money to was Deyou Chen in Putian City, Fujian, China. The fradulent company was Xiamen Zhongpin Technology and they are no longer registered on Alibaba, but I am sure that they are still on there using some other name.

Anyway, I have greatly analysed myself to see the signs that I could have picked up to indicate that I was dealing with a scammer/fraudster.
I have prepared a list below of all the current Gold Member sellers on Alibaba who I believe are scammers. There are a few clues:

1. These sellers list many items in many different product categories, normally the highly desirable items such as Laptops, Ipods, top or the range mobile phones, PDAs, GPS Navigation systems, Nike trainers/sneakers, bikinis, jewellery, watches, handbags... This is a big clue that they are out to scam you. Also, some of them state that they are a clothing company yet they are listing products for electrical goods...

2. They are all from Putian City, Fujian Province, China. I have since discovered that this place is rife with fraud.

3. They all request payment via Western Union or T/T (Telegraphic Transfer), where they have bank transfer details it is in the name of a person not a company name. (Please note that I do send money via Western Union to a company that I have been dealing with for 2 years in China, so sending money via Western Union does not necessarily mean that someone is scamming.)

4. They claim to have been trading since before 2007 yet they have only been registered on www.Alibaba.com since 2007. This is another sign of a scam.

5. You will frequently find them available to chat to on Alibaba's TradeManager, Yahoo Messenger or MSN at unsociable hours in China. (i.e when most people and legitimate businesses are sleeping in China they are up trying to ensnare you and get you to wire them money. They will give you excuses like they work hard - yes this is correct because they work hard to try to scam you!)

Some of these companies will send you a non-existent tracking no. after you have made payment. The sad thing is that alot of them have been reported to www.Alibaba.com for not sending anything and Alibaba has done absolutely nothing to remove these gold member scammers from their site. I feel like someone with more resources should take some legal action against Alibaba and www.yahoo.com for aiding and abetting rampant fraud. (Yahoo, www.Yahoo.com, owns part of www.Alibaba.com and they get a fee everytime someone registers as a gold member) The way I see it, Alibaba should require extra verification and proof of stock from people applying for Gold membership in Fujian Province, China.

So, I hope I will help prevent others from being scammed too by providing more information on the internet - information which I myself did not have before I sent my money to the female scammer.

The list in my next post contains some of the scammers I have identified. If you are lucky to get your order delivered it will be a fake, like a fake iPhone or a fake Nokia N95. I have read so many instances where people who ordered mobile phones, such as the Nokia N95 have received only what can be described as a toy phone.

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jb1988
PK
Nov 18, 2010 11:51 am EST

We are making a unique forum where those who have been scammed by Alibaba, GlobalSources, Made-in-China can submit a complain. Apart form that this forum provides free of cost reports, how-tos and a definitive guide to those who are new in the sourcing business. To make this happen we need your assistance. This forum is an initiative taken by the people who have been scammed by these Chinese sites. Please contact us hujelabs[at]gmail.com with a subject "I was scammed".

ComplaintsBoard
K
6:16 am EDT
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Alibaba alibaba knowingly harbor scammers

Alibaba has had thousands of complaint and do not take the scammers off the site because their revenue is made up of probably 90% fraud sites.all the scammers have to do is pay them a premium like $3000 or so and they are listed gold suppliers.Alibaba makes no money by keeping your money safe but for the scammers taking it.why cause they pay a premium and we dont.im sure they have a few good companies but havent seen one yet.if you got ripped off contact our embesy in shanghai.talk to the fbi and secret service.just so you know they are laughing at us.especially when i was sent nothing for my money.we need to flash mob all the free posts sites possible.i do atlease four a day.

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Tonie Price
PH
Dec 15, 2010 4:59 am EST

Thanks for the tip, you can try Ordering in Chinabuye for your gaming needs, they ship fast and always in good condition. you can use paypal for faster transactions.

J
J
jb1988
PK
Nov 17, 2010 11:40 pm EST

We are making a unique forum where those who have been scammed by Alibaba, GlobalSources, Made-in-China can submit a complain. Apart form that this forum provides free of cost reports, how-tos and a definitive guide to those who are new in the sourcing business. To make this happen we need your assistance. This forum is an initiative taken by the people who have been scammed by these Chinese sites. Please contact us hujelabs[at]gmail.com with a subject "I was scammed".

J
J
jb1988
PK
Nov 17, 2010 10:39 pm EST

I had the same problem. I lost a huge sum of money on Alibaba. I am making a particular forum for these sites where only those who have been particularly scammed by Alibaba, GlobalSources, Made-in-China can submit a complain. This forum provides free of cost reports, how-tos and a definitive guide to those who are a newbie in the sourcing business. To make this happen I need your assistance. Please contact me at hujelabs[at]gmail.com

A
A
ADAMS.FETCHER
GH
Sep 26, 2010 6:27 am EDT

Good Day, just read through your complain on alibaba.i was also scammed by Sunrise East Asia Culture Art Development Co., Ltd. $2800.In the past 2 weeks i was contacted by a body in west Africa who have been of great help to me getting a compensation on money duped from me as a representative of my company.Presently i have been refunded and have balance my shortage with my company.Feels so great.If you still wish to get a compensation on money scammed contact me so i can give to you contact of agency conducting compensation.(adams.fetcher@yahoo.com)

SINCERELY

ADAMS

ComplaintsBoard
K
3:35 pm EST
Resolved
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Alibaba Fraud Company

These people are chinese thieves that take your money and you will never receive anything. To be on the safe side, do not buy anything from china unless you can be there in person to pay for it and pick up your items. There are more fraud companies in china than actual companies.

they join companies like applekingmace, maceapple.com minilaptops.com, Lin Fang Liu, Dongyang Xia Hebe Li Hebeli.

things to keep in mind if you want to buy anything from china and avoid any companies that want:

THEY WANT TO BE PAID WITH WESTERN UNION OR MONEY TRANSFER
NO COMPANY EMAIL.
CANNOT WRITE LEGIBLE ENGLISH
THEY SUPPLY MORE THAN 4 ITEMS AND THEIR PRICES ARE A FRACTION OF WHAT IT SHOULD BE.
THEY SUPPLY ORIGINAL BRAND NAME PRODUCTS.
STAY AWAY FROM ALIBABA.COM AND EC21.COM

They make up these names on a daily basis. Today they are Hong Kong Kunsheng, tommorow they are HK Kunsheng.
The are macelaptops.com today and tomorrow they are applekingmac.
Avoid china to be on the safe side.

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2:50 pm EST
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Alibaba dishonest

Alibaba is a dishonest online website... They banned pt ika sejati because of dispute product... After 1month they allowed this company again on there site! What kind of site is this!
Unbelievable!

Hey! Alibaba be pitty to other online buyers! Wake up!

"to all the people there look this mail from alibaba"

Dear karen g. Hada,

Thanks for your email.

It is regretful to learn of your recent experience.

In response to your email complaint, we have de - activated the membership of this supplier: pt. Ika sejati.in accordance with our service policy, all information related to this company will be removed from our site within 24 hours.

This is all we can do as a service provider. You are advised to report this case to your local police for further investigation and help. Only they can help you get your money back. After you have reported the suspected fraud to the appropriate police authorities, should the police need alibaba.com to cooperate in any investigation, we will forward relevant information regarding this case to them upon their request.

Your understanding in this matter will be appreciated!

If you have any further questions, please visit our help center at http: / / www.Alibaba.com / trade / help / helpcenter or contact us at anytime.

Sincerely,
Alibaba.com service team
Email: [protected]@alibaba - inc.com
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Chat with trade partners live for free!
Http: / / trademanager. Alibaba.com

Read full review of Alibaba and 8 comments
Update by XXX
Jan 14, 2009 2:59 pm EST

STAY AWAY FROM ALIBABA FOR BUSINESS!

" IF U DNT WANT TO LOOSE YOUR MONEY"

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Don Lineback
US
Mar 18, 2016 9:45 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Alibaba cannot last. It is kicking out out all the small buyers and forcing Gold memberships so they can look good to investors. I know first hand.

E
E
Ezio
IT
Mar 30, 2016 9:06 am EDT

I filed a complaint and all I get in reply is a lot of ###, please cancel my email and subsription as I do not wish to ever use ALIBABA again and dont send any more publicity you are just a fraudulent company

N
N
ngyongming
US
Jul 20, 2014 8:05 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Online purchase with this company, money transfer to provided account but item not deliver and asking for another USD150 for shipment cost, Fraud/Scam company

S
S
sTuopid alIbaba
MY
Mar 06, 2009 10:02 pm EST

there are liar...he run my money...
no units send to me...what i want to do..
why this nhappend...

J
J
jb1988
PK
Nov 18, 2010 12:03 pm EST

We are making a unique forum where those who have been scammed by Alibaba, GlobalSources, Made-in-China can submit a complain. Apart form that this forum provides free of cost reports, how-tos and a definitive guide to those who are new in the sourcing business. To make this happen we need your assistance. This forum is an initiative taken by the people who have been scammed by these Chinese sites. Please contact us hujelabs[at]gmail.com with a subject "I was scammed".

J
J
jb1988
PK
Nov 18, 2010 11:42 am EST

We are making a unique forum where those who have been scammed by Alibaba, GlobalSources, Made-in-China can submit a complain. Apart form that this forum provides free of cost reports, how-tos and a definitive guide to those who are new in the sourcing business. To make this happen we need your assistance. This forum is an initiative taken by the people who have been scammed by these Chinese sites. Please contact us hujelabs[at]gmail.com with a subject "I was scammed".

O
O
onlinerefund
NY, US
Jul 10, 2010 7:20 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

contact onlinerefund@consultant.com for advice on how to go about the refund of your lost money online, they have help my friend before.

R
R
Ronald
DE
Jan 15, 2009 2:43 am EST

you are one really stupid woman.I know you are izza/karen hada .

Grow up.Dont you get it? you are being banned here.How many times you changed your id?you pretend to be in phillipines, usa etc etc etc but your ip address is JAPAN.

Your post are being removed all the time from complaint board.

DIDNT YOU NOTICE?

Because you are full of ### and Lies.LIAR

Dont blame others.you blame everyone but you are the one who is wrong.GO and learn some proper english so you can understand business

Nonsense! Go get A brain IDIOT

ComplaintsBoard
E
12:00 am EST

Alibaba andrean torija

I ordered and paid $1,600 for 20 Nintendo Wii's on December 7, 2007 for December 10, 2007 delivery. I have never received delivery and he refuses to refund my money. He advertises on www.asianproducts.com and www.alibaba.com.

Read full review of Alibaba and 8 comments
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J
jb1988
PK
Nov 18, 2010 12:05 pm EST

We are making a unique forum where those who have been scammed by Alibaba, GlobalSources, Made-in-China can submit a complain. Apart form that this forum provides free of cost reports, how-tos and a definitive guide to those who are new in the sourcing business. To make this happen we need your assistance. This forum is an initiative taken by the people who have been scammed by these Chinese sites. Please contact us hujelabs[at]gmail.com with a subject "I was scammed".

A
A
ADAMS.FETCHER
GH
Sep 26, 2010 6:20 am EDT

Good Day, just read through your complain on alibaba.i was also scammed by Sunrise East Asia Culture Art Development Co., Ltd. $2800.In the past 2 weeks i was contacted by a body in west Africa who have been of great help to me getting a compensation on money duped from me as a representative of my company.Presently i have been refunded and have balance my shortage with my company.Feels so great.If you still wish to get a compensation on money scammed contact me so i can give to you contact of agency conducting compensation.(adams.fetcher@yahoo.com)

SINCERELY

ADAMS

FraudstersBware
FraudstersBware
US
Jun 28, 2010 5:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

You must do homework on the credibility of online suppliers before you buy, just as you would with real-life business partners. Alibaba is only a platform between the buyers and the suppliers, nothing more. They do not own inventory but simply connect buyers with sellers.

I strongly suggest buyers do some thorough research before dealing with online suppliers. Use escrow as a form of payment instead of Western Union is the easiest way to protect yourself. If you want to learn how to protect yourself, feel free to browse through Alibaba forum.

V
V
VitaliyKVS
UA
Mar 02, 2010 5:50 am EST

There is a good site on which there is constantly an updating of bases of swindlers to whom interestingly look there already more than 7500 swindlers and administrators constantly fill up base antiscammers.net

A
A
Adam
Nov 05, 2008 8:31 am EST

You deserved to get stung. If it sounds too good to be true then it is. $80 per unit was obviously going to be a con job.

W
W
Windsor Exports
Sep 29, 2008 3:57 am EDT

Banjo Bolt, Nut Banjo Bolt, Check Nut, Auto Bolts, U Bolt, Auto Parts, Banjo Bolt Supplier, Exporter, Manufacturer, Traders, Banjo Bolt, Maker Banjo Bolt, Fasteners, Banjo Bolt India, Windsor Banjo Bolt

W
W
WoWPlayer
Adamant, US
Jul 17, 2008 6:51 am EDT

lawls. dum@$$

K
K
Khowaja Jalaluddin Arif
Apr 18, 2008 11:41 pm EDT

Iwant to say for every bodythat i love sir

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About Alibaba

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Alibaba is a Chinese multinational conglomerate that specializes in e-commerce, retail, and technology. The company was founded in 1999 by Jack Ma and has since grown to become one of the largest and most successful companies in the world. Alibaba operates a variety of businesses, including online marketplaces, cloud computing services, and digital payment systems.

One of Alibaba's most well-known businesses is its online marketplace, Alibaba.com. This platform connects buyers and sellers from around the world, allowing businesses to source products and services from a wide range of suppliers. Alibaba.com offers a variety of products, including consumer goods, industrial equipment, and raw materials.

In addition to its online marketplace, Alibaba also operates a number of other e-commerce platforms, including Taobao and Tmall. Taobao is a consumer-to-consumer marketplace that allows individuals to buy and sell goods, while Tmall is a business-to-consumer platform that focuses on branded products.

Alibaba has also made significant investments in cloud computing and digital payment systems. Its cloud computing platform, Alibaba Cloud, provides a range of services, including data storage, analytics, and artificial intelligence. Meanwhile, its digital payment system, Alipay, is one of the most widely used payment platforms in China.

Overall, Alibaba is a highly successful and innovative company that has revolutionized the way businesses operate in China and around the world. Its online marketplaces, cloud computing services, and digital payment systems have helped to drive economic growth and improve efficiency in a variety of industries.
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3. Writing the title:
- Summarize the main issue you have with Alibaba in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Alibaba. Mention key areas, transactions, steps taken to resolve the issue, personal impact, and the company's response.

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Overview of Alibaba complaint handling

Alibaba reviews first appeared on Complaints Board on May 29, 2007. The latest review A Platform for Global Trade Excellence was posted on May 17, 2024. The latest complaint Order #8118188516343559 unrectified dispute/damaged items received including items glued together to appear whole was resolved on Feb 22, 2021. Alibaba has an average consumer rating of 2 stars from 237 reviews. Alibaba has resolved 33 complaints.
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  1. Alibaba Contacts

  2. Alibaba phone numbers
    +86 571 8502 2088
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    +852 2215 5100
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    +886 266 029 888
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    +1 (408) 785-5580
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    USA
    +39 287 343 476
    +39 287 343 476
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    33%
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    Italy
    +91 226 695 5233
    +91 226 695 5233
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