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Airlines Complaints | Page 7

FlySafair / Safair Operations / disgusting customer service - no reply to emails

Ann Naughton on Feb 1, 2019

After contacting Flysafair to cancel a booking and request a refund due to illness and an up-coming operation ( I am still waiting the hospital to give the date for the op) I supplied both the hospital form and the medical form filled in by the doctor, which the travel insurance company...

Cebu Pacific Air / lost boarding pass


Dear Sir/Ma'am May I request an electronic copy of my boarding pass/travel records which I lost after my arrival at Clark, Pampanga last January 26, 2019. I badly need my copy for my travel expense voucher claim in my school. Name: LARRAH MAE L. ASOR Address: Cagape Street, San Jose...

Mango Airlines / FlyMango / baggage lost and no life jackets in plane

Gails1982 on Feb 1, 2019

My husband and son flew on Mango (JE129) to Cape Town from Johannesburg this morning. Upon arrival in Cape Town, my husband was told that my son's bag had been left behind. He was advised the bag would be dropped off at the hotel at lunch time, and then followed up once lunch time had...

Skyscanner / changing flights - canceling flights - refunding flights

Alex Augusto Alves on Feb 1, 2019

I booked a flight to return from Brazil to Ireland using Skyscanner, but I did not know I needed a visa to transit in the NY airport. I have only a connection in New York Airport and then another connection in Paris before I finally fly to Dublin. The American Embassy of United States ha...

Etihad Airways / could not travel after purchasing ticket from kozhikode airport

Hameedulla Mohammed Kunhi on Jan 31, 2019

Etihad Airways01.02.2019 Subject : Travel refused for purchased ticket by Etihad airlines on jan 20th 2019. could not travel from Kozhikode (Calicut) airport confirmation no. CLGLHQ, eticket no. - [protected] Name of traveler - Hameedulla Mohamed Kunhi Dear sir, I bought my ticket enclosed to travel by...

GoToGate / airline booking, wrongly charging extra for baggage

Dinesh Illath on Jan 31, 2019

This refers to the online ticket booking made through the website GoToGate. My Father-in-law was hospitalized and I had to rush to India the very next day. The online booking system prompted to book luggage with two options- 1) no baggage 2) 12kg luggage including the carry on As I had to...

Flighthub / ticket cancellation

Harinder Kaur Gaddu on Jan 31, 2019

FlighthubHi Team, I have booked a ticket for my travel to India for March 12, 2019. The flight name is China Southern Airline. Since we have checked the Government of Canada website where it is clearly mentioned the below. Attached is the screenshot for your reference. "China - Exercise a high...

Jet Airways / overcharged bagged

Suzanne Caunter on Jan 31, 2019

I was traveling on 15th January with 3 other persons - (4 including myself) we had booked the VIP service as we had 55 bags to check in. I had asked several times at the check in desk how much it would approximately cost for access baggage, We had already added extra baggage on the...

AirAsia / booking rules

RchardK on Jan 31, 2019

I made a booking reference VUV3GA and accidentally booked Manila to Tacloban rather than Manila to Tagbilaran. Out 21st March back 24th March 2019. The booking was for 2 people. Sure it was a typo/silly mistake, but I tried to correct it immediately (within 10 mins) and have tried unsuccessfully to...

Egypt Airlines / EgyptAir / lost and delayed baggage claim

Beverly Swan on Jan 31, 2019

Greetings sirs, ii, beverly swan filed a lost and delayed luggage claim claim # caims 68224, on july 30, 2018. I arrived in cairo, egypt. July 30, 2018 neither of my two{2} checked bags arrived in egypt with me. One bag tag #aa059281was delayed eight[8] days and arrived on the 8th day. My...

Turkish Airlines / turkish airline staff behavior/ deny check in/ lack of security

Mitra Amiri on Jan 31, 2019

Ref.: Ticket Number [protected] To whom it may concern, On Jan. 15th I took a Turkish flight from Copenhagen to Tehran via Istanbul departing 18.00. The flight had approx. 20 min delay leaving from Copenhagen due to bad weather, but we were told on the plane by the pilot that those of u...

Flydubai / cancelled flight by flight representative

Hetal jariwala on Jan 31, 2019

This incident occured on dec 19th 2018 at 11:35pm, refence number of booking :dxmojg Flight was from dubai to bombay flight #0445 Client number #[protected] I had a conformation# tfjfok too so what happened we reached at the airport and found out that our tickcts got cancelled and there is a...

Traveler HelpDesk / flight booking

Janet Bump on Jan 31, 2019

My mom passed away suddenly and I bought three tickets for me and my girls. For some logistic reasons, my girls couldn't go, I ended up canceling the tickets for my girls, they lied to me and said my tickets were non refundable tickets, after I verified with United they said all these...

Cebu Pacific Air / one of the crew in macau international airport

Anjanette Molina on Jan 31, 2019

I would like to address my concern about one of your crew I just encountered in Macau International Airport who was very rude. During our check in, we asked her politely if we could get a middle seat because my mother is claustrophobic. At the beginning she was not already acting like how...

Air China / bad dealing even nothing

Aman Inder Singh on Jan 31, 2019

My name is aman inder singh and I am flying with my wife and son aviraj singh yesterday 29 january 2019 on flight air china 948 from delhi to beijing. Mu son got seizure attack after 2 hours of take off. Suddenly I shouted help help help somebody call the doctor bt no body will come. After...

Oman Air / I am complaining about my laptop bag stolen in oman air flight

ronaldo1601 on Jan 30, 2019

Dear Sir, I think that my bag is stolen in Oman air flight from Mumbai to Oman on 17 Jan 2019, on flight No: WY0204 seat no 27E. I always keep the laptop bag with me on my lap but the crew of Oman Air told me that i will have to put in above storage. I kept the bag with other bags but did not...

WestJet Airlines / wjs lack of customer service & integrity + harassing/bullying wj agents

Jasna Kolosetti on Jan 30, 2019

I flew with West Jet in July 2018 to Montreal/YUL for one week from YYC & upon my return home for 530pm boarding time, while waiting for 2 hours from 3-5pm; I was insulted, harassed & verbally threatened by not one but 2 Female WJ YUL Agents! I called HO Corporate Office in Calgary & had a...

Emirates Group / / delayed baggage from dubai international to new delhi india

Lakshman Kirpalani on Jan 30, 2019

I & my wife travelled on Christmas day in 2016, flying out from JFK at 11.00 pm (scheduled)and then taking a connecting Emirates flight (2 hours lay over)from Dubai International to New Delhi India. The flight from JFK took off about 3 hours late due to fog in Dubai, fast forward, I and my...

American Airlines / 8 hour delay due to pilot.

jharold79 on Jan 30, 2019

To whom it may concern: My wife and I missed our connecting flight from Miami to Puerta Plata, due to the pilot losing his Log Book ?! So this error, caused us to spend 8 hours in Miami, spending unplanned money, missed a paid day at the resort, and not getting to our resort until 2am...

Dubai Airports / Dubai International Airport / baggage, search

kulddepmalhotra on Jan 30, 2019

Sir We are very very sorry to state the as follow travel date 29/01/2019 jet airways flight dubai - delhi 9w0507 29 jan 1855 We had booked 3 suitcases vide pnr zovzqa 3/15.2/15/1/15 9w210425/424/426 But when we reached at home at 4 am in delhi we were surprised to see that all the...