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Airlines Complaints | Page 8

Flighthub / can't use my credit to book a flight

Khonko on Jan 30, 2019

I have been trying for two weeks to book my flight to use my credit (FlightHub Booking Number: [protected]). I call every day but no one want to help me. Flight Hub took my money and tell me to call airlines to find out the price of the tickets. I really called airlines and they told me to...

Singapore Airlines / supervisor name gant

Edna1904 on Jan 29, 2019

I was asking for a full refund as currently my family is undergo bad relationship and may lead to divorce. Gant claimed he was supervisor but his tone was not harsh and keep insist I produce legal letter. I told him if counsellor letter his tone again was harsh. N keep asking me when can I...

AirAsia / airasia service crew. (airport crew)

joni juarah on Jan 29, 2019

29/01/2019 flight from Jakarta to Kuala Lumpur (AK 387) at 20.25 Indonesia local time. My wife and my son with others three passengers was misflight during waiting at waiting area and gate that was assigned. How come there unable to hear any announcements regarding boarding and also the...

Turkish Airlines / delayed flight tk 1053 for more than 11 hours

Jadranka Peric on Jan 29, 2019

Dear Sir/Madame, I am writing on behalf delayed flight from NYC JFK - Istanbul on January 14th, 2019. Namely, flight was delayed from NY and I missed the connection from Istanbul to Zagreb, furthermore EU flight was delayed for 11 hours. To go further, I was 29 weeks pregnant in that...

Southwest Airlines / customer service

janine3116 on Jan 29, 2019

Wow--SWA has certainly stopped caring about customer service. First, the worst customer call experience of my was with an agent, Bronzie, who was so flippant and unhelpful--it makes me question how SWA can achieve such high NPS scores. A flight was cancelled due to weather, I need a refund...

Virgin Atlantic Airways / lost luggage / oil green pack back

Laura Osorio on Jan 29, 2019

Dear Sirs: I m writing to you because my dougther Maria Francisca Calderon Osorio who traveled from Balli to Brisbane, VA 46 had lost her luggage. She was travelling a lot during last month and took many many flies and never happened that. I really appreciate you make all necesarry to find...

Saudia / Saudi Arabian Airlines / Saudia Airlines / saudia airlines

Mohamed Meeran on Jan 29, 2019

Saudia / Saudi Arabian Airlines / Saudia AirlinesAssalami Alaikkum, This is Mohamed Mohideen working as an Bank executive in UAE, last week I travelled to my home town which is in Tirunelveli so I take a transit flights from UAE to Thrivananthapuram, so I got to travel in Saudia Flight from my place, but I when I reached Thiruvananthapuram and...

iTravel2000 / website false advertising pictures

Egilda Riossi on Jan 29, 2019

Hello I had tried to reach out to my travel agant while I was on my vacation via email and she did not even respond to my email. I had issues with the flight. My stroller broke. Also sunwing we had to travel in a cold shuttle at 6am which caused both my babies to be sick on the trip. In...

Calphalon / customer support

Frances Washington on Jan 29, 2019

I purchased a 6pc self sharpening knife set from allmodern sometime ago. Maybe four years ago. I've had two sets replaced because they were not sharpening. I only asked for the knife that was not being sharpened. Instead allmodern sent complete sets. That was ok with me. This time the...

Air Arabia / bad experience on board

Dr. Joseph Habib El Helou on Jan 29, 2019

Dear Sir/Madam, 28 January, 2019 I've been flying Air Arabia since 2014, and I had no reason to consider shifting to another airline until I encountered the horrifying experience during my G 389 flight from Sharjah to Beirut on Jan 27, 2019. I was having my sandwich when all of a sudden I...

Cebu Pacific Air / badly mishandled luggages

Yolanda R. Wycoco on Jan 29, 2019

Booked a flight at Cebu Pacific through Travelight tours and travel based in Cabanatuan City for a Rotary International conference of District 3770 on Jan.24-28, 2019 to Ho Chi Minh City, Vietnam with Sofitel hotel and resorts as venue. Everything went well until our arrival on the morning of...

Aeromexico / compensation refund

luks on Jan 28, 2019

Aeromexico29 january 2019 Aeromexico airlines, Mexico city Sir/madam, Greetings! I claim compensation relating to flight # am 59 dated december 16, 2018 with ticket # [protected] and [protected] which I booked from guatemala city to mexico to narita, japan. The flight was delayed for more than...

DFW Airport Security / customer service

07_bmlll on Jan 28, 2019

DFW has the WORST security employees working. I fly weekly and never experience the attitude like they have at DFW. I walked through security 1/28 - 7:44pm - Term A Gate 22 and about the new luggage bin system because I've never seen it. Security smarts off that it's been here for a year...

Vueling Airlines SA / delayed luggage

Keera Miller-Howe on Jan 28, 2019

AHL Reference Number: LGWVY19416 To whom this may concern, I am writing to you regarding this awful incident where I was without my luggage for three days. I left Florence Friday the 25th to arrive at Gatwick, to find my luggage was not on the same flight as me. This caused immense stre...

John F. Kennedy International Airport / JFK Airport / lack of communication in the airport/missed flight

lijacska on Jan 28, 2019

Subject: Complaint Dear Customer Service Dear Complaint handling department I would like to submit my complaint. Identification items: Harmed people Júlia Győrfi-Kalmár Business class Booking Reference: Q75R4Q Flight: LO34 - L Terminal: NEW YORK JOHN F KENNEDY JFK...

Scoot Flight / airline staff attitude

Wai Fong on Jan 28, 2019

My sister had taken a flight to Malaysia Ipoh by Scoot Flight. However, when she need to using self check in machine and found out that more than 4 machine is not working. Also, that machine can't verify her pass port as well and need to take long Q to look for the assistant to check...

Flydubai / flydubai poor services.. flight delays/flight transferred to another city

Arslan Tahir on Jan 28, 2019

Legal Notice Date 27 jan, 2019 To Subject: Legal notice for claim compensation Dear sir / madam 1. I purchase two return tickets for myself and for my wife from Sialkot to Dubai, Dubai to Jeddah for the date 03/01/19 and return on 16/1/19 Jeddah to Dubai, Dubai to Sialkot at final...

Philippine Airlines / missing luggage


I am Judge Erlinda Sendino Tersol, retired Judge of the 12th Municipal Circuit Trial Court of Cabatuan- Maasin, Iloilo. My niece Clarice Sendino boarded PAL Flight PR 0127 from John F Kennedy Airport on January 24, 2019 at 1:45am, checked in two (2) suitcases. and arrived at NAIA Terminal...

Jetstar Airways / disgusting service from customer service

Maryjane Otterspoor on Jan 27, 2019

Although I don't blame the customer service completely. It is evident that they don't know what they are doing. They read from scrip and don't really care that you have phoned for 7 days straight to get your receipt and itinerary sent. I have even set up a alternative email. Although I am...

Spirit Airlines / told incorrect information costing me an additional $450

Keisha Garnett on Jan 27, 2019

I booked at flight at the spirit counter in Ohare, and was told by the counter representative i had 7 days to make any needed changes and the difference will be added as a credit that i can use on future flights or baggage. Which i hoped would be a refund, but i obliged. I called and spoke...