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Airlines Complaints | Page 869

British Air / very poor service!

My daughter Sandra Velli was on BA0293 from Heathrow to Washington Dulles of yesterday, July 27, 2007. Flight was canceled. I have not been able to receive any information by e-mail or phone (at considerable expense) as to her wherabouts (hotel name, phone number,) airport lounge?...

British Airways / lost luggage!

My wife is French and frequently flies BA to Lyon via Heathrow. The last 3 times in a row her bag was lost. Each time it took longer to return it. This time she flew on July 3 Mancester-London, and was connecting London-Lyon, but due to potential terrorism all Terminal 4 flights were...

Spicejet / Cheating customers for refund

I had to cancel a ticket with Spice jet which resulted in Rs 10000 sitting in the account with Spicejet. When I tried to book another ticket using this amount, they asked me for Rs 2400 more than the fare available online for the same ticket saying that thats the way their system works! I wa...

Spirit Airlines / flight cancellation

I purchased 3 round trip ticket for me an my handicap son and my grandson 8 years old) from Aguadilla P.R. to Connecticut to visit my daughter on a medical emergency. They cost $369 each plus $50 luggage. On the return flight we were involved in a car accident, this was 4 hrs prior to...

American Airlines / customers abuse

I purchased a ticket with AA, via Expedia. I had to change the date of the flight and I found that It was a penalty of 200 for changes. I look the rules and I learned that If American Airlines changes the flight is OK, however if the customer changes the flight they take $200 dollars. Someone...

British Airways / yet another missing luggage debacle!

Just over three weeks ago, I flew to Stockholm for a wedding. The date of my departure unfortunately coincided with the foiled car bomb attempts in London, and of course my (meticulously packed!) bag never turned up due to additional security checks. I had to assemble an entire new...

Karnataka State Road Transport Corporation / KSRTC / Booking failed but money debited from account!

I used KSRTC online booking facility for the second time. First experience was good (except that initially the conductor himself looked kind of uncomfortable with the new type of ticket he had not seen). But during my recent experience, when I clicked on final 'confirm' button of...

Spirit Airlines / airline rip off!

If you fly Spirit Airlines there are a few things you should be aware. Check your fares especially if you changing it. The system is so bad it always wrong! The changes are done by unreliable system. They should audit all reservations done from 2002 to now and you have millions of dollars of...

Spirit Airlines / can't catch them by phone!

I traveled from NY (LGA) to Detroit on July 17, 2007 and upon arriving in Detroit noticed my luggage had been opened and the tag had been removed. When I went through the luggage, I looked for the card stating that security had inspected it but there was no card. I also noticed that the...

Flyglobspan / Very poor service

I returned from a holiday in Spain on 29th May to discover that when I picked up my luggage one of the cases was badly damaged. I then contacted Aviance at Glasgow Airport who checked the case over and completed a complaints form. I then e-mailed their customer relations and to today...

Passenger / Lost luggage!

We Flew (my son Felipe Villegas Acosta) in from ATL to SJO via Ft Lauderdale. My flight # 231 departed from ATL to Ft Lauderdale late, therefore we lost the 338 flight into SJO. We had to wait around 10 hours for the next flight into San Jose, Costa Rica (#336). People at Spirit Airlines in...

Allegiant Air / bait & switch!

These guys... I bought a ticket from them about a month ago, fair was $99 each way... Not bad... Well, now, less then a week before departure, I get an email.. They overbooked the flight and want more cash to guarantee my seat. So, I went ahead and did so... Had no choice, all my...

Spirit Airlines / poor customer service!

We are very fortunate Atlanta has such a wonderful airport! I've flown into and out of there for years primarily on business trips and until yesterday have never had any problems. Spirit Airlines has to be the absolute worst operated airline out there. They offer practically no...

Spirit Airlines / poor information and rude customer service

I had booked four airline tickets with Spirit Airlines via Travelocity and ran into problems with the Airline during the last part of the journey scheduled on Saturday 7th July 2007. I was to return with my family from San Francisco to Detroit via Spirit Airline flight 408 departing San...

British Airways / should I be grateful for being alive?

Our group of six people traveled from Helsinki/Finland to Honolulu/Hawaii and back via LHR-LAX using BA as a main carrier (+ co-chaired flights with AA and Finnair). The whole package makes in total 12 trips, during which not a single baggage item has been delivered on time. At the...

Aeromexico / poor performance

Dear Readers: Some unfortunate highlights from my experience on an end-of-June/early July 2007 round trip from San Antonio to Mexico City, on Aeromexico. We had a direct flight down, with the plane delayed for 30 minutes for mechanical inspection. The return trip had a scheduled stop...

Alitalia / Pathetic behaviour of staff

I had purchased a ticket from karachi office of alitalia in the first week of june 07 for the itenary of khi-doh-milan-paris-brussels-dubai-karachi . When i reached dubai in the early morning from milano, i was shocked to note that there was no such flight of pia as booked by the alitalia...

Orbitz / Credit card charged for hotel & room this consumer never received

Please read on and you will see that I booked and paid for a suite in January 2007 for a trip to Toronto in June 2007. I did not get the hotel nor the room that I paid for. The trip was a total waste and I had to turn around and drive home. When I attempt to get some resolve, Orbitz just...

Delta / Airline Tickets / unacceptable delays due to bad maintenance

We have a very serious complaint about the operation of Delta Ailines and want this letter to be brought to the attention of management. We now also have firsthand experience of the widely reported poor maintenance of Delta aircraft, causing great discomfort and resulting in lies and bad...

Lufthansa / new baggage was almost totally destroyed when delivered

Please, find below an e-mail that I have sent to Lufthansa and about witch I have never received any answer. "As you recently noticed, my luggage was lost during a flight between Porto and Krakow, with transfers in Lisbon and Munich (1st of July, 2007). This file was referenced by you with...