The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In
Sort by: Date | Popularity

Furniture Complaints

Cardi's Furniture / ajustable base for bedding

jaguar184 on Feb 17, 2019

I have bought all my furniture at Cardi's starting back in [protected]. I have been very happy with the items and service till now. In Jan. of this year I was looking for a new mattress and base. I looked at some in Cardi's and even went to Jordan's. Both stores had what I was looking for...

Leon's Furniture / Horrible Customer Service and Delivery

Whit Radacina on Feb 16, 2019

I am absolutely disgusted with Leons. I was told by the sales associate in person that would deliver to be on Sunday February 17th after I placed my order on February 5th. I called to confirm this on Wednesday February 13th and was told "We do not have the furniture for delivery on Sunday"...

UltraShield / lazyboy recliner

121212121212 on Feb 15, 2019

purchased warranty pet plus from lazyboy on a leather recliner approx 8 months later saw a tear / cut on lower seat cushion after dog jumped off of it after 2 weeks of going back and forth they told me not covered as i did not know how it happened . contacted lazyboy ceo office they called...

Lazada Southeast Asia / no refund

charlieXXXX on Feb 15, 2019

Promised to refund my money in 10 business days and on 12th business days still getting nothing. Contacted them again and they always give me the bs script: "we will inform to expedite and do the refund as soon as possible" "we apologize profusely for the inconvenienced happened. Rest...

West Elm / refund for defective coffee table

AlisonI on Feb 12, 2019

This concrete coffee table developed hairline cracks fo I returned it. What a nightmare getting it picked up, but nothing compared to the nightmare of getting a refund. It's been gone two months, i've made 5 phone calls, and still have no money! While they are perfectly pleasant on the...

Game Stores South Africa / / service

Al Alexander on Feb 12, 2019

I purchased a bar fridge and 4 storage boxes last week tuesday the 5th of february 2019. I was told it would be delivered the next day I had to take off work... On the next day I received a call from michael at game rosebank telling me the fridge was dented and they do not have the storage...

Structube / complaint against someone in-charge called john

Joselito Macaroyo on Feb 11, 2019

It happened today, 11th of Feb. 2019. At around 2:30 pm I called this branch in Heartland (5980 McLaughlin Rd. Mississauga, ON). I asked them of the amount I still need to pay as they called us a few days ago informing us that the sofa already arrived after they postponed the delivery on...

United Furniture Industries / Simmons Upholstery Furniture / simmons peeling furniture

1*11*1 on Feb 10, 2019

The synthetic leather/vinyl is peeling on the Harbortown Vintage furniture. The material is peeling on two Recliners, one Sofa & a Loveseat. The Loveseat, Sofa and one Recliner was purchased at Fayetteville Georgia Big Lots #05195. The second Recliner was purchased at Stockbridge Georgia...

United Furniture Industries / Simmons Upholstery Furniture / i'm a customer that bought a couch

Mike Baldwin on Feb 10, 2019

I bought a couch in Marion VA at Aaron's and I have had to call Aaron's 2times to come back and fix it. The spring on the bottom keeps popping out. And the cushions are worn out. I haven't had it a year yet. So Aaron's said that I had to call the manufacturing company. This is not good...

Bradlows Furniture / leather lounge suite

kavita doorasamy on Feb 9, 2019

We bought a leather lounge suite from your lakeside mall store oct 2018 R15999. Quality of material we saw in store is not same as what was delivered. As the top of the couches started to tear. We then logged a compliant with store as asked them to change as item we bought was not even 3...

Bradlows Furniture / 3 seater leather couch

Deon van Niekerk on Feb 9, 2019

Purchased the lounge suite in mid october 2018, mid november 2018 found that the leather on one of the seats are bubbling. Contacted fochville bradlows to register fault as lounge suite is not even two months old, person registering the fault said that detergent was used to clean the...

Duane Thompson / leather set, couch and recliner

Duane Thompson on Feb 8, 2019

Duane ThompsonCouch and chair came 2 days ago with 2 arms missing. Truck driver left muchandice on side of road. The recliner suppose to be a rocking and recliner like a ladyboy style rocking recliner full size. The recliner u sent me doesnt rock. Plus it's a smaller version. The couch reclines. Did...

YLighting / replacement led bulb

CAnuK on Feb 8, 2019

I began trying to get a replacement LED bulb for a light fixture in early Jan 2019. I was told it was actually under warranty and they would request a replacement from the manufacturer of the fixture. 3 weeks passed with no update so I once again called customer service. Again was told...

Raymour & Flanigan Furniture / couch purchased

Jason Heyman on Feb 8, 2019

Raymour & Flanigan FurnitureMy name is Jason Heyman and I purchased a couch 3 years ago. I spent !, 400 in this couch and I expected it to at least last 5 years. The material is peeling off the couch as I will insert pictures as well. There is a sharp piece of medal under the cushion that cut my daughters finger...

Kogan Australia / palermo queen wall bed mechanism

Jennyadv on Feb 7, 2019

Kogan AustraliaI have been waiting 8 days for the kogan helpdesk to respond. I've followed up 3 times across this time. I received 2 boxes (a) the queen bed base, (b) a box of items including screws, brackets and a set of instructions for a double bed. The box was sealed so my question to the helpdesk i've...

Ashley Furniture Industries / sofa sectional

awem on Feb 7, 2019

I ordered this sectional back in November. The first time they delivered it, it was ripped in multiple areas. They had me keep it until they could deliver a new one. The have attempted to deliver this couch going on 4 times and every time it has been ruined. I asked to be compensated for...

Bradlows Furniture / couches

Akhona Mandukwini on Feb 7, 2019

Good day. In 2017 my husband bought leather look couches for 18900 on credit. The couches started to tear in less than 5 months, we took them for repairs but the tearing keeps happening with all of them. If we repair one, the other will repair and so on. The manager said they will replace...

Art Van Furniture / management and product

angry customer 01 on Feb 6, 2019

I purchased a mattress about 18 month ago. The one side is completely caved in. I had a service tech out and he said not covered. When I called the service center they state "it is from sitting on the edge of the bed" serously how else do you get in and out of the bed. I have never heard...

SCS / endurance dining room suite and 6 chairs

Kathleen Heap on Feb 5, 2019

We ordered and paid for a dining table and 6 chairs from SCS in Stockport on the 10th January. The cost of the product was almost £900 which they asked we pay in full on the day. We were told delivery would take between 3 to 4 week which we were happy with as it would allow us time to sell...

Levin Furniture / sectional couch

Rona Butela on Feb 5, 2019

Ordered my couch on 11/21/18, delivered on 1/12/19. When inspecting the couch had a big snag in the back of the couch. Tyler the delivery man immediately called levin's to tell them of the problem. He spoke with autumn, she said they would order the material and call us to pick up and fix...