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Hotels Complaints | Page 3

Americas Best Value Inn & Suites / bed bug bites in room

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Patsy Hennessee Lane on Jan 31, 2019

We are a construction company and use your inns, but during a stay in Ukiah our workers were severely bitten by bugs which I assume were bed bugs since they could not see any bugs. This was booked by my boss through Expedia, Azur Crno for 1/16-1/18/19 and 1/23-1/25/19. I have talked with...

AMResorts / dreams punta cana

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Eric Shaun Bowman on Jan 31, 2019

1. Stranded at new presentation resort Zoetry by your company, over 5 1/2 hours with no ride back to our resort. I had to get a hold of Kathy at Dreams and demanded a ride back. The driver arrived and drove about 5 mph and demanded more money the entire trip back. He made several contact...

HotelsClick.com / refund not received

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Jonathan Hoyle on Jan 31, 2019

Booking no. [protected] tried to ring customer services at your company for 2 weeks, cannot get through, I booked the hotel with hotelsclick and paid £94.75 immediately on the 14/11/18 & received a confirmed voucher booking which I printed off. On the 28/11/18 I received an email stating technical...

Gala Hotels / hotel booking

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Lorraine Timmins on Jan 31, 2019

Booking confirmation number [protected] Want refund £116.00 because you cancelled my hotel reservation but still took money from my account on 26sept 2018 I have contacted my bank about this matter and also police concerning this, luckily I phoned hotel and they notified me that you cancelled...

Days Inn / room cleanliness

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Tracy Lea on Jan 30, 2019

Room upon checkin smelled like rotten feet. Was told another room would be available in an hour. After waiting was then told they had no rooms and I had to take the one given in the first place. Was told there would be a fridge in room and there was not. They put an electric air freshener...

Fairfield Inn Hotel / hotel employees are thieves

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David Ellison on Jan 30, 2019

Fairfield Inn HotelI booked a 5 night stay at the Fairfield Inn hotel located on Nicollet ave in Burnsville MN. After the first night I was unable to return to the hotel. I was assured all of my belongings that were left in my room would be safe and would be held in a secure area for 30 days. Turns out that...

Trivago / stay for one double bedroom at the london hilton hyde park from fri, 18 jan to mon, 21 jan, 2019

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Gavin Whyte on Jan 30, 2019

Dear Sir or Madam, I booked and paid twice for the same hotel room. We did not occupy another hotel room. On 06 Jan I booked and paid £304.73 on my VISA statement and booked and paid £304.73 again on 07 Jan. This was due to ambiguous wording on the Love Holidays website. I wasn't positive...

Sun International / timeshare

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Pam Naidoo on Jan 30, 2019

Purchased timeshare, we were mislead when we purchased the time share and now the lady who sold it to us ignores our e-mail. there has been no feedback from her over the past month and a half. The lack of service is shocking. It's also impossible to get a booking. you are always fully...

Royal Holiday Club / problems getting cancellation!

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Weiquan Yuan on Jan 29, 2019

While on vacation in Princess Hotels in December 2018, we were approached by a guy offering a tour of the resort and free t-shirts. He took us upstairs and we had to sign saying we would listen to a presentation. So much for the tour?! An hour turned into 4 hours. The sales persons in the...

La Quinta Inns & Suites / reservation policy

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Hockey Fan on Jan 29, 2019

My husband and I have stayed at La Quinta many times in the past with no problems. But when trying to book a suite at the Ontario, CA La Quinta on 1/25/19, we were told that we must book two or more nights to stay there. This has never happened before, and so we declined. We were able to...

Ramada Worldwide / room key < safety and condition of the hotel

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hopbet on Jan 29, 2019

Ramada WorldwideTo Whom it may concern: My name is John Smalenberg my Member # 166185289B. I recently stayed at Wyndham Ramada Hollywood Florida from 21 January thru 28 January 2019 for the SECOND consecutive year. The first year went by with NO issues. This year when I decided to visit Florida for a week...

AMResorts / unlimited vacation club $199 for 3 days 2 nights timeshare presentation gift

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MelissaMexico on Jan 29, 2019

AMResortsMany of these companies are a scam. Plain and simple, how they make their money. My husband and I attended a time share presentation at Secrets Maroma on 11/22/2017 as he has purchased a Ritz Carlton Club and Marriott Club, he likes to vacation. Our certificate (75507) expires in 18 month...

La Quinta Inns & Suites / air conditioner/heater blew out in the early morning

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Nealie Lewis on Jan 29, 2019

I checked into the La Quinta Inns & Suites on North Central Expressway on 01/28/2019. I was assigned room #300. I went to sleep and was awakened at approximately 4:30 AM because I couldn't breathe and I heard a loud beeping noise. I realized the beeping noise was the smoke detector going...

RIU Hotels & Resorts / food poisoning

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Raye Quickfall on Jan 28, 2019

We travelled to the Riu Jalisco, neuvo Vallarta on January 11, 2019. My spouse became quite ill, saw the resort doctor and was diagnosed with food poisoning. Hotel management phoned our room the next day and told us we had to go to the hospital to rule out a virus or we would be...

Super 8 Worldwide / dirty beds/ roaches/ bodily fluids on beds

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Ippyjr on Jan 28, 2019

Super 8 WorldwideWe checked in to Super 8 on lafayette rd in Fort Oglethorp Ga. It was late we were tired. Went in took a shower and strait to sleep. Arranged for a late checkout of 12. We were woke up at 10am. It was maid service wanting to clean the room. We told them after they opened the door that we...

Hotels.com / refunds

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Jacquelyn Carr on Jan 28, 2019

I booked through Hotels.com on September 26th, 2018 for a stay at Grand Lodge Crested Butte (Feb 19-24th) at first the website said it would charge 1 night's accommodation but charged the full amount of $1, 183 for all 4 days. I cancelled this on January 3rd 2019 and they told me that my...

Americas Best Value Inn & Suites / jacuzzi room

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Mom1wife2 on Jan 27, 2019

Americas Best Value Inn & SuitesI work 16 hour shifts so to relax my husband and I rented a jacuzzi room for a romantic relaxing night. We filled the tub as soon as we turned on the jets brown stuff came flying out of the jets and into our tub. We called the front desk. Your employee came over and could not figure out...

Morongo Casino Resort & Spa / service of an african american cocktail waitress

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Rachael Kim on Jan 27, 2019

There is an African American cocktail waitress with an attitude problem. I simply went up to her and asked for bottle of water, did say thank you but she obviously didnt hear. She snatches the bottle water from my hand and says "you need to say thank you". First off, not my problem your...

Agoda Company / my check in and check out date issue

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Imran Shafqat on Jan 26, 2019

I was making 3 different hotel booking from Agoda android application. I made two booking but unfortunately my first booking check in and check out month wrongly put by me. It was 6th of June to 12th June. But I wrongly put 6th of July to 12th July. This is after 4 month advance...

Woodsprings Suites / manager and staff

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Jerry Rider on Jan 25, 2019

My name is Jerry Rider I have been a reliable loyal customer and planned on staying at Wood Springs Suites for the next 4 yrs while working for Shell Kracker Plant Construction. About 2 weeks ago I had a family emergency and had to go home for about a week ( but ended up being 2...