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Hotels Complaints | Page 4

Vacation Hub International [VHI] / vacation hub international are scammers

l and a on Jan 25, 2019

Vacation Hub International [VHI]Went to their presentation yesterday in amanzimtoti at the weaver conference centre, we decided to try them out, paid an activation fee of r 9199.00. When we got home we tried calling on the number provided [protected]) numerous times to no avail despite being told adamantly by bennie...

Agoda Company / hotel booking

DermotH on Jan 25, 2019

Where to begin? It's been almost 2 months now of being given the runaround for a refund on a hotel I never even got to stay in because when I turned up they had no booking for me but it had been prepaid. I stayed 1 night at another hotel that I paid at the hotel but they also took thi...

Woodsprings Suites / everything about stay, staff, complete incompetence

Melinda Glenn on Jan 24, 2019

I stayed at the Hilliard Ohio location and it was a nightmare since I walked in the door! This is the dirtiest, grossest place I have ever been in! I first booked through thinking this was cheapest rate and then after a week, I was told by Tim, the manager that if I paid in cash...

Matlapa Lodge Magaliesburg / robbed at gunpoint by 2 armed men while on holiday at this lodge

CindzVdz44 on Jan 24, 2019

My husband and I were robbed by 2 men at gunpoint on the 11th january 2019 at this lodge. We lost a total of r19000 worth of belongings. The police who arrived on the scene said they are regularly at this lodge with guests who have been robbed by armed men. When contacting the owner to...

Marriott International / case #[protected]

libros grl on Jan 24, 2019

I have been on the phone 2 hours on this issue and I AM BEYOND UPSET. I booked travel to the Tampa Bay Westin for February 8 to February 11 for my sister's birthday. The representative suggested, "Wow you have points! Its not a lot but consider doing cash + points." In a bit of a rush I...

GalaHotel / no he recivido mi dinero

Madian Perez on Jan 24, 2019

Hola galahotel, mi nombre es madian Marcelo Perez mena hice una reservation con ustedes del 24 de diciembre al 26 de diciembre 2018 en el sercotel cayo Santa Maria en Cuba y me cobraron el dinero y no me realizaron la reservation, le he escrito varias veces al costumer service y nunca he...

La Quinta Inns & Suites / unauthorized credit card charge

Lindy Pate on Jan 23, 2019

My name is Delinda Pate [protected] or [email protected] I stayed at the La Quinta in Columbus Texas on Jan. 12 and checked out on Jan. 13 and I had 2 rooms. I checked out and realized a couple of days later that I was billed an extra $100. When I contacted the front desk, they...

Days Inn & Suites 2626 E Randal Mill Rd. Arlington, TX 76001 / service and employee at the front desk day shift manager.

Mr. Philbin on Jan 23, 2019

Days Inn & Suites 2626 E Randal Mill Rd. Arlington, TX 76001(Days 1-3) My wife and I arrived at this hotel with our 2 trained and housebroken cats on the 1/15/19 and after checking in this day manager asks us would we like a smoking room after noticing my wife's cigarettes. Declining politely I explain to him that even at our own home home in notwe...

Thonglor Apartment in Bangkok / apartment/ advertiser

Tippy Preechapan on Jan 23, 2019

Thonglor Apartment in BangkokGot email today from the room owner asking me to cancel my booking as they have finger print access issue at the apartment. I didn't believe this as its very suspicious telling me last minute now I have to find new hotel/ apartment and it's all expensive!!! I went to search...

Hotwire / hotel booking

AA59 on Jan 22, 2019

I've been a big fan of hotwire in the past but just got ripped off by then & then had to endure the worst level of customer service i've ever encountered. The price was NOT amazing- freely available everywhere . I tried calling but got such non service that I gave up. I would love to...

Baymont Inn & Suites / hotel stay

Megan Derickson on Jan 22, 2019

Baymont Inn & SuitesI had a very poor experience with the Baymont by Wyndham Inn & Suites in Lithia Springs, GA... First I want to say we were greeted by a friendly AA lady who was very nice! But once we arrived in our room it smelled of strong urine... I think it was coming from the restroom floor or toilet...

Unlimited Vacation Club / unethical and unbelievable claims

bobsornson on Jan 22, 2019

On Jan 8 we were enticed to attend a 90 minute presentation that turned out to be a 5 hour sham. The Secrets resort in Akumal where the pitch was delivered was gorgeous, as are many of the properties represented as part of the Apple Vacations subsidiary Unlimited Vacation Club. The...

Agoda Company / agoda refuses to entertain the error in double charge on my credit card

Rozley on Jan 22, 2019

Your support is very bad. I have been wrongly charged twice for the online booking that i made. The error was in your system, and i was informed that the other booking was under bookingcom which is your sister company. I just book once and it was only with Agoda. Your agent refused to help...

La Quinta Inns & Suites / hotel room

Joan Lefter on Jan 21, 2019

La Quinta Inns & SuitesWe called La Quinta Inn's from the car to make a reservation for a room for tonight. We asked for an executive king suite and the availability of such. We were told by your nice young lady that there were plenty of rooms as it was not a busy night and that she would just hold one. I...

Trivago / price appear on trivago website

Bubsbubs on Jan 21, 2019

I was browsing through trivago website comparing hotel prices in hoping to get an affordable hotel price however the price appear to be different when I click to the agoda website. I feel dissapointed as I try to click and refresh for a few times and I still cant get the price that appear...

Woodsprings Suites / unethical behavior

HeavyP on Jan 21, 2019

You make a reservation and make it for a week and pay a weekly rate. Then you have to check out because of an emergency and they tell me I can't get a refund. I ask why? And they tell me that I got a discounted rate for a weekly stay and the corporate policy is no refunds. I told the clerk... / stay destroyed by false fire alarm in the middle of the night

Kenneth Choh on Jan 21, 2019

My name is Kenneth Choh and we booked a night at the courtyard by Marriott. After a hard day of driving, we were rudely awakened by loud shrill sounds and after a long wait calling to the reception, was told to evacuate! My wife and I will be rushed down with our legs having problem...

Sheraton / Tribeca / customer service of a reservation refund

Shayne Hill on Jan 20, 2019

Hope you can assist. And names are david and shayne hill We booked 2 reservations one through expedia one through for the sheraton tribeca Expedia had a cancellation clause it was cancelled within an hour within an hour of making the reservation but somehow the whole amount...

Motel 6 / staff /customer service management


We had a group reservation to check in on 1/19/19 at the Dania Beach Florida Location and upon the buses arrival at 730pm there was not a staff member there to help or check them in... it took several phone calls and finally a staff member finally arrives and able to assist customers at...

Vacation Hub International [VHI] / vhi topaz membership

Sue123456789 on Jan 20, 2019

Vacation Hub International [VHI]Ive been awaiting a call for a delivery Of a package otherwise I don't answer unknown numbers easily. When I answered lady informed me that I won vacation to Bali or Phuket 7 nights accomodation. I'm interested to go there but was still cautious and decided I will see how my day goe...