The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In
Sort by: Date | Popularity

Hotels Complaints | Page 6

Bosworth Hall Hotel / complaint

Ci
Citykim1960 on Jan 14, 2019

Dear Customer Services I am emailing you with regards to the dreadful Hotel room we had at Bosworth Hall Hotel. The room, number 50, was disgusting, dirty, black marks on the walls, peeling paintwork, a horrible repair to the bath that made it unusable and it looked like it had not been...

www.galahotels.com / booking cancellation without my consent and no refund statement im

Je
Jesus Margarit on Jan 14, 2019

14 december I ve booked a double room at Ibis Centro Milano with www.galahotels.com. Same day the room was payed with my credit card 151, 60 €. 31 december, when I ve arrived in the hotel, the personal desk in the hotel don't have these reservation because It was cancelled. We ve tried to...

Days Inn Kennesaw, GA / room

Li
Lisa Watkins Godsey on Jan 14, 2019

Days Inn Kennesaw, GAI reserved a room through booking.com for 01/06/2019 to 01/09/2019 for a friend and I. The first room given was not smoking room that I was booked. We checked in at 3pm, we had company with us at the time and when they left a few hours later I noticed that there were no pillow cases on the...

Woodsprings Suites / being overcharged for room/ manger never available /drug uses being ignored

Da
Darryl Decker on Jan 13, 2019

Staying 1708 sentinel drive chesapeake va room 317. The room rate have dropped since we have checked in over three months ago. When we payed two weeks ago the desk clerk charged us new rate of 349.99 for week she charged us same price for second week also. On friday 1/11/2019 the desk...

Expedia / hotel bookings

Ds
dshughes99 on Jan 13, 2019

Additional Information: ZV2CO0WWP TRAVEL $375.40 TRAVEL Reference: [protected] Additional Information: Q339FR3ZY 0 91010 $475.20 0 91010 DAVID HUGHES HOTEL MALKA, JERUSALEM Reference: [protected] We went to claim our room at Hotel Malka on Oct 25 and they did not have our...

Super 8, 1418 Dayton, Ames, Iowa 50010 / poor customer service / dirty rooms and not maintained

Ga
G.Armani on Jan 13, 2019

My family and I checked into the super 8 in Ames Iowa. When we first arrived the room 218 the phone didn't work and sheets had holes in them, told front desk and they said to tell day shift. The next day we told the manager parvez and he gave us another room314. When we got in there...

La Quinta Inns & Suites / insulting, deplorable communication

Ro
roy l. smith on Jan 12, 2019

The situation has finally been resolved. Lets just say that General Manager, Jim Campbell of La Quinta Inn & Suites #6384 of Canton, Ohio is very rude, disconcerting, insensitive. he made us feel very bothersome about the situation. this man has no empathy about anyone. he was even callu...

Agoda Company / hotel

St
Stefania Di Gioia Niella on Jan 12, 2019

I'm badly disappointed for both the services with Agoda and with the hotel I reserved. Today I reserved a room at saffron inn hotel in Delhi with my Agoda app, when I arrived the room I choosed and paid for was not available and they wanted to give me a very bad and smelly one instead, I...

Booking.com / your staff

No

I work at a hotel and you guys screw up a lot booking rooms we don't have giving people rooms they don't want . I wish you people would do things right. like when someone says 2 rooms 1 bed each you book 1 room with 2 bed get your [censored] together before the busy season. ive already had to...

Super 8 Worldwide / the super 8 in grants new mexico

Ge
George Rioux on Jan 11, 2019

My stay at this facility was complete [censored]. Here are a list of my complaints . #1 Room was and still is filthy.#2 While showering I revived 3rd degree burns in my back and feet from the temperate of the water rapidly changing.#3 The cleaning staff does not know how to properly put sheet...

La Quinta Inns & Suites / customer service

Un
Unhappy LaQuinta Guest on Jan 11, 2019

Stayed at the La Quinta in Silverthorne Co. this past week. For two days they did not have hot water. The 1st day I called the front desk to complain and my children and I were offered a shower at a nearby hotel and a refund for that night. The following morning, no hot water again, thi...

Sunwing Travel Group / hotel certificate reservation

Ra
Rasheeda Richards on Jan 11, 2019

I recently stayed at the Royalton St. Lucia. It was overall a wonderful stay, aside from the aggressive sales pitch we were lured in to sitting through (which ate up half of our last day)...with the misleading promise of a free four night stay. Upon receipt of the certificate we realize...

America's Best Value Inn / extension on stay

Le
Leandra.June.Lynnette on Jan 11, 2019

America's Best Value InnI booked a room at the Austin TX south location yesterday on January 10 to stay until today, the 11. I went down to pay to stay in my room that I am currently in through the weekend. this man tells me that I have to leave and check back in at 3 or pay 25 dollars to stay in my room. it's an...

Sandy Fransch / rooms not ready/breakfast

Sa
Sandy Fransch on Jan 10, 2019

My complaint is as follows been a prokard member on the 31st of January 2018 we booked 3 rooms. With us we had visitors from Chicago and then my mother-in-law. I must mention that before checking in I called on several occasions to check if all is okay and was told that all is in order...

The National Holidays / britannia hotel barnsley

Ke
Keith.Clark on Jan 10, 2019

I stayed at your Bolton hotel From December 30Th until January1St.I am disgusted by The treatment of the head waitress who when I attempted to enter the dining room on the first evening said I could not enter yet when I asked why she told me that the food was not ready and it would be...

La Quinta Inns & Suites / management

Da
Danette Barber on Jan 9, 2019

I recently stayed at the La Quinta inn in Moline, IL. Less than an hour after checking in we received news of my brother in-law's untimely death. We immediately checked back out. The young lady working the desk stated that she couldn't refund my room because she had just made a cash drop...

The Hotel Orchard Suites , Banani, Dhaka, Bangladesh / the hotel denied offering breakfast whereas I received voucher from you which indicated the free breakfast

Mn
M.n. Chakravarty on Jan 9, 2019

I book always through you in this Hotel in last four occasion and stayed more than 29 days in this two months period. They always harping that you given voucher to hotel where you have not mentioned the Breakfast facility, where as you I paid option of free Breakfast and you supported the...

Expedia / complaint for itinerary # [protected] - horrible experience at smugglers cove hotel islamorada florida, please refund my $375.26

Sc
ScotC on Jan 9, 2019

ExpediaMy name is Scot I am making a complaint about my reservation and stay at Smugglers Cove Islamorada Florida Itinerary # [protected] which I booked through Expedia for January 3-5. Last week my family and I had a horrible experience at Smuggler's cove, and I would like my money back...

Booking.com / departamentos pleno centro merced 562, santiago, 8320148

Ta
Tara Hagarty on Jan 8, 2019

Hello, I booked this apartment in the middle of December, it was confirmed. I tried to email them three times, text once and call once, all with no answer. I then noticed I had a whatsapp message from them explaining how to register. I had never contacted them that way and don't know...

Days Inn / over billed

Lo
Lora Hansell on Jan 8, 2019

I stayed at Days Inn Downtown Gatlinburg from 11/30/18 -12/2/18. I was double charged. I paid the full fee of $229.62 the morning of the 30th and then was charged an additional $114.81 that night. I was told when I called the following week that was an error and I should have never been...