The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In
Sort by: Date | Popularity

Hotels Complaints | Page 7

Bravofly / Bravonext SA / unauthorized account debit at your end.

Joseph Kimani Munga on Jan 8, 2019

I am the Finance Manager of GrowthAfrica Foundation with it's head office in Nairobi Kenya. Our CEO Mr. Johnni Kjelsgaard made a booking for accommodation in September for the trip running between End of September/October. The full amount was paid via card No. 4628 xxxx xxxx 7958 as he...

Ramada Worldwide / unsanitary room

Jeff Sedor on Jan 7, 2019

My wife, daughter and myself stayed at the RAMADA in Prince Albert Saskatchewan over the weekend of January 4-6 2019. I don't usually complain but this was the worst place I think I have ever stayed. We arrived to check in around 7pm Friday night, we walked into the room and it was hot...

Americas Best Value Inn & Suites / hotel stay

Tavit78 on Jan 7, 2019

I stayed at one of your America's best values and had a horrible experience. I witnessed 2 separate arguments from 2 separate employees with one guest. Both times it made me feel uncomfortable and it was very unprofessional. I was going to stay 2 more nights after the first initial stay... / not being able to cancel a reservation due to transfer of job

Michael Crismon Jr on Jan 7, 2019

My name is Michael Crismon. I thought I went to the Hilton's reservation website. I made a reservation at the Admiral Hotel (owned by Hilton) in Mobile, Alabama. The date was Feb. 28th. 2019. I have to cancel this reservation but was told by Hotelone that I could not cancel. Hotelone... / confirmation #[protected]

lmlm on Jan 7, 2019

I contacted via the instant chat box. Please see the copied and pasted conversation below. I have not yet been contacted to resolve this issue. please reply. thank you. "Hi, I'm the bot. I can help you cancel or reconfirm your upcoming booking. And if you ask me...

Americas Best Value Inn & Suites Lincoln City / our entire stay

Sarah Fisk on Jan 6, 2019

I book a 2 night stay at one of your locations in Lincoln City from 12/30/18--1/1/19. When I booked, I selected the hotel, America's Best, that offered the pay at check-in option. We got to town a little early and went to see if we could check-in yet, most places allow that. We were told...

Hotels in general / behavior of staff can be disrespectful or non reasonable, but the staff is not the owners of the building.

Honorable Michael Arroyo on Jan 6, 2019

Appreciate the luxury hotel buildings that stand on the earth. Do not make a rotten mess of the buildings. Do not pollute the buildings. Keep the buildings in respectable clean shape, like you all are appropriate humans on this earth. The fact is that these hotels cost a lot of money to...

Days Inn / staff

Chrissy17 on Jan 6, 2019

A man who is a housekeeper has barged into my room 3 times while i was not dressed and refused to close my door or get out. I have complained everytime about this to the manager yet nothing has been done and i was basically dismissed like well what do you want me to do?!!! You knock on the...

The National Holidays / new year in blackpool 3 nights

Mary 92 on Jan 6, 2019

Myself and 2 friends went on your 3 night New Year Blackpool trip. I asked the driver which hotel we were staying at and was told the Grand. We arrived at the Metropole which is a totally different hotel!! When we got off the coach we were greeted by scaffolding all around the back of the...

Sunscape Dorado Pacifico in Ixtapa / charged for not staying there

Terri Redwine on Jan 5, 2019

My husband who was a disabled Vietnam veteran shot & killed himself. I badly needed to get away. The website says stress free so I chose Sunscape Dorado all inclusive. When my friend Mary & I arrived it was so loud & crowded. Went to concierge & she said it was not unusual to have 200...

La Quinta Inns & Suites / customer service

Maggiemoo89 on Jan 5, 2019

I was staying at a La Quinta at Portland Airport #0265 on 1/5/19 and wanted to plan out my route to Kansas City, Missouri. I wanted to stay at La Quinta along my route. I used the computer in the lobby and attempted to print off the trip from the website with the hotels on my route. The...

Getaroom and CCI* Hotel / they have not refunded our money $ 2800.

Madhu Maheshwari on Jan 4, 2019

Fraudulent Business Getaroom Hotel has not sent the e-mail of the confirmation us on the same they 6/24 as they have told us on the phone but charged us the full amount on our card for the reservation to "Great Wolf Lodge" in Williamsburg VA. The reservation was made on the phone and...

Days Inn / flag flying at wallaceburg, on location

Janet Dean-Walter on Jan 4, 2019

Good Evening, As a proud Canadian I am deeply offended by the half American/half Canadian Flag being flown at your Wallaceburg Ontario location. I find it an absolute disgrace! Please out of respect have it removed immediately. I cannot believe this would be approved whether its a...

Motel 6 / the rooms and the staff

Ben88byter on Jan 4, 2019

I checked in on 1 1 2019 and paid 588 dollars for room for a weekly rate went into the room and seen the floors were dirty and went to the office ask for another room and was told that there wasn't any so I asked for my money back they said they couldn't refund so I asked could they clean...

Royal Holiday Vacation Club / misled and cheated on believe they would provide a quality service!!!

Mario2020 on Jan 4, 2019

We were told and led to believe that we will be getting dreamed hotels with the holiday credits that RHC was would provide us every year. Then we find out upon our first reservation that there is always a fee to be paid to RHC according to the hotel chosen on top of the credits needed...

Americas Best Value Inn & Suites / south lake tahoe location i want a refund plus damages it was the worst ever

Bigmike123 on Jan 4, 2019

Americas Best Value Inn & SuitesI purchased a two night stay the beds were so bad I could not sleep in fact I would say so bad they look like someone went to the junk yard to get a nasty beds for an abandoned house.. they have not made that type of bed is at least 20-30 years they were so broken down it caused body pain...

Agoda Company / hotel cancellation genuine reason

Ranjani Rao on Jan 4, 2019

Hello Agoda. I made a booking on 29.12.2018 Booking Ref.: [protected] for Manpreet Kundi Royalton Hotel . I cancelled the booking on on the same day 29.12.2018 by calling agoda informing the genuine reason. My bank account has however been debited to the tune of AED 312.70 to my amazement. I...

Royalton Bavaro Punta Cana, DR / hotel accommodations

lucynagrazyna on Jan 4, 2019

Royalton Bavaro Punta Cana, DRWe were a family of 8 traveling between christmas and new year's day every year for the past 6 years. I wish I read all of the posts before choosing royalton bavaro. If my review sounds like something you already read, note that I am not the only one who suffered the same inconveniences at... / room alloted in j w marriot walnut groove munssorie india

Shilpa Gupta on Jan 4, 2019

This is to inform u that when we made the booking we were given room with garden view. As we reached there we were given a room in 3rd floor which had no view. Upon request they gave us room in 4 th floor but this also didn't have garden view n the staff is saying there is no room with...

Protea Hotel Marriott Umhlanga Palm Boulevard / booking

Dorah Ntsika on Jan 4, 2019

I booked two rooms from 03 to 07 January 2019 at a cost of R18 000. On arrival at the hotel, I only got one family apartment while there was five of us at the hotel. We had to book another Protea hotel (which cost us another R21 000) as a result because they were fully booked and couldn't...