Hotels Complaints | Page 9
La Quinta Inns & Suites / room
I had to check out of my room at 1100 pm due to a lock problem. We check in around 8 pm and placed our dogs in the room. We returned at 9:30 pm to find that we could not get in our room. We went to the front desk and had more keys made and tried again. Did not open. Went back to the front...
Travelodge / broken plumbing
The Room: The toilet in my room didn't flush from the very first use, I had to fill up the Recycling bin with water and dump it in to flush even toilet paper. Within half an hour of checking in (4pm) I walked down and notified the desk and they said they'd be on it right away. After four...
Claremont Hotel Singapore / bad room condition
Hi Agoda,
Me and my family are totally disappointed with the room 201 condition.
Stain full bathroom
Shower heater problem and the holder broken
Dirty and sticky floor
Very thin pillow
Very old sofa
Messy coffee table
Broken and unsafe cupboard
I really didn't ever see this kind of...
Agoda Company / about the guest house booking I made through agoda
I made a guest house booking for lodging through AGODA. The booking ID is [protected]. I made the full payment INR 1446.22 for the booking confirmation made at SAHU GUEST HOUSE. However the guest house owner/staff claimed that they don't have any account/dealing with AGODA and didn't accept...
Motel 6 / bed bugs
There was a bed bug crawling on me in room 236 of the Motel 6 at the north end of Ukiah, California. I was then told by staff that there had been complaints about bed bugs in that room. I quickly left the motel with a refund. If I now am taking bed bugs home with me, I will hold Motel 6...
La Quinta Inns & Suites / check in
I was told checkin was at 3 p.m. we arrived early around 1, they informed us the room was being cleaned and to come back around 2:30. That was fine, we went to a restaurant to get something to eat. We come back at 2:30p.m., the lady at the counter says it's still not ready, but it will be...
Gala Hotels / travel agency
I have used the website WWW.GALAHOTELS.COM to reserve a hotel room using my credit card. I received a confirmation from them, however, when I arrived at the hotel there were no room booked for me. I found out through google search that many more people had similar cases with this website...
Americas Best Value Inn & Suites / customer service
The manager I talked to was very rude and he straight told me if I did not like his policy I can have my money back and go anyplace else he said I am here to do business nit let people in early yes I wanted to check in early cause there is snow on the ground and I have a toddler. I did not...
Extended Stay America / terrible stay, horrid staff, nasty management,
Accommodations - poor - the temperature could not be regulated and would go from hot to cold regardless of the temperature settting. we had to get an extra blanket to use when the system would kick in cooling and blow cold air and then open the window to help when we started to bake...
Hotwire / cancellation reneging
I booked a hotel for a stay on Jan 6th through the 10th, it was a hot price deal, which I get no refund ext. However, I attempted to talk to the represenative on 28th of December, who then offered me for a Fee of $40, which again the hotwire site says it does not do, to cancel the...
Marriott International / impossible customer service
I am attending an event in Dearborn on Feb 1. Communication from the event host informed me of a block of rooms available for attendees at the Dearborn Inn. It is now two months away giving me plenty of time to reserve a room. Why should it be impossible to simply reach a live person by phone...
Sun International / pathetic customer service for a 5 star establishment
I am still booked at the Cascades as I write this. What a complete waste of my hard earned money. This is the worst hotel I have ever been to... Mind you I am a frequent international traveler.
From being served rotten lamp shank by the room service. To waiting for toilet paper from house...
Karan Bhalla PMO / karan bhalla pmo regarding charging higher than mrp
Respected sir/madam I did breakfast at Karan Bhalla PMO restro, where they charge me one 750 ml of cold drink at rs45 that is above the mrp after asking them why they are chrging they replied rudely to us we charge like this we will not refund your money and they are taxing service chrge even...
Booking.com / unexpected commission charge from booking.com
RE: Booking number: [protected] PIN code: 8742, date: Dec 27, 2018 In your Booking.com message I received while making today an online reservation you sated: Booking.com does not charge for hotel bookings whatsoever. However, the Urdiñola Hotel charged me 104 Mexican pesos, telling that it i...
La Quinta Inns & Suites / reservations
First it started on December 26, 2018, when i had called la Quinta inn in vista Ca, to book a room adjacent with 4 other reservations we had for 2 days under a different name, As I requested the rooms to be very close together, i spent 7 1/2 minutes on this phone call to the local 760...
Trip.com / app booking
My recommendation: Dont use Trip / C-Trip I was under pressure to find a hotel in HKG before getting on a plane. Found one on Trip. Made the booking but get told no success (by phone) Asked to try to make another booking in 30 min. Tried again. Again phone call to check some details but...
Sunwing Travel Group / royalton white sands jamaica
Me and my daughter arrived at Royalton White sands on 12/12/2018, i have been to Jamaica 16 times and this was my first time in Trelawny. We got to our room, couldn't fault the room, although the sink was leaking and there was 2 half drank bottles of water in he fridge (no other drink...
La Quinta Inns & Suites: La Quinta Inn Tallahassee North / 2 rooms
On Friday Dec 21, I had a reservation at the La Quinta Inn in Tallahassee North at 2905 North Monroe Taloahassee FL 32303 Our experience at this location was terrible. When we arrived, we were given a room that was dirty. I am picky as I have worked as a housekeeper for a major...
Fairfield Inn and Suites / room charge
I booked my hotel on 11/27 I noticed that my confirmation said 11/27 staying I called and changed it to 12/1 which is when I stayed they charged me for both nights. In addition I am a Marriott member did not get my points. From what I have read on your website you do not address customer...
Americas Best Value Inn & Suites / room was dirty
I went up to America's best value last night around 10:00 at night for an emergency room because I'm from out of town, I could tell the room was not up to standards just by walking in a seeing the room, there was spill stains on the ceiling, no paper towels, and the room smelt funny. I...