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Jewelry & Watches Complaints

AliExpress / wrong item received, refund was canceled by store, aliexpress support decision of fraudulent store

Anonymous Advicer on Feb 17, 2019

Wrong item received, contacted seller and asked for a refund from the store. I submitted photo evidence from the package together with the wrong item which I received. To my surprise the refund was canceled by the S925 Store on and the seller said you have received item. ...

Lalitha Jewellery / all

Raja15 on Feb 17, 2019

Poor customer service. These people behave as if they are gonna give for free.. None is interested to show the designs... No proper response including the store supervisor. Never will go to This bloody shop again... Made a mistake in investing in Chit with this Jeweller. Bloody they don't...

Prana Heart / reiki 7 chakra bracelet

Valerie Hopper on Feb 16, 2019

I purchased this product on 26th January 2019, it was shipped on 29th January 2019. I have still not received the goods. I have tried numerous attempts to contact Prana Heart via messenger and Facebook but to no avail! Your customer service is dreadful. If you do not respond I will be...

Tempo / the silver watch I bought that the strap the silver is coming of

Juanette12345 on Feb 15, 2019

TempoI bought my silver tempo watch in august and after 2 weeks of wearing my watch the silver of the strap started to go of now since then I don`t wear my watch because is feel that I did not get my moneys worth. So when I went to american swiss they told met and after I showed how long I have...

Claudia Swaney / wedding rings

Claudia Swaney on Feb 14, 2019

Claudia SwaneyI had to go the hospital for some tests. I was asked to wash my hands as I did. I dryer my hands providedirty by a dRyder. I looked down at my beautiful ring as I always do. My rings were no longer two tone. Gold/Sterling silver. They were all siover. My eyes filled up with tears. I didn't...

Movado Group / movado circa stainless steel bracelet 0606802

Alan Sowersby on Feb 14, 2019

My letter to you concerns the purchase and subsequent repair estimate for a movado circa stainless steel mesh men's watch model reference 0606802 The watch was purchased in october 2015 as a memento after the passing of my mother - who loved watches - and having been intrigued by the style...

Best Replica / watches

Captain Terry on Feb 13, 2019

My father recently passed away and… My father recently passed away and going through his correspondence I came upon a series of emails regarding best replica. Apparently my dad wanted to purchase a watch to leave to me in his memory. These wogs stole his money. They never delivered the watch... / fake rings advertised as high end jewelry

DTolentino3 on Feb 12, 2019

This place is a total rip off they advertise the jewelry one way and then when you get it is something fake. I bid and won a 14kt solid gold ring with a lab created diamond. What I received was a plated ring with a cz not the same thing they need to look up what a lab created diamond i... / men led digital alarm sport watch - gold

Koketso Proficient on Feb 12, 2019

Takealot.comMy name Koketso I ordered a Men LED Digital Alarm Sport Watch - gold online on the 09 of February 2019 and paid R399 for the order, paid it cash. They sent me a message that my order will be delivered to me on the 13 February 2019, I received my order on the 11 February 2019. When my order...

Bvlgari / watch

Waranglat on Feb 8, 2019

My husband bought me a bvlgari watch at dubai airport in august 2018 on his way back to the uk. The watch turned out to be too tight on my wrist. So I decided i'd exchange it the next time i'm in dubai within the sis months time bvlgari claims that their product could be exchanged or...

Jomashop / review

AudreyW on Feb 8, 2019

I bought a $400 Montblanc pen on 12/19/2018 from Jomashop. Within 6 weeks, the piston housing was cracked and then the piston housing completely broke off. He used it a few times at his desk at home. I contacted Jomashop immediately after he felt the crack (but before the housing broke... / pendant/necklace

Michelle Casey on Feb 8, 2019

I ordered my granddaughter a grandmother/granddaughter pendant/necklace way before Christmas and have yet to receive it! I have lost the order number but have still attempted on several different occasions to reach out to the company to find the pendant/necklace but to no avail! Could you...

Swarovski / poor customer service

SHB16 on Feb 8, 2019

I purchased a bracelet and after wearing it for a few months the stones began to fall off. I took the bracelet to the store in pavilion durban south africa and was told that they could only exchange it if I had the warranty. I had misplaced the warranty but assured them that it was le...

Native Indian Made / jewelry

Vgreyhorse on Feb 7, 2019

A specific necklace was ordered for me as a gift from my fiance. It was purchased and the receipt had the item number and artist name on it. The necklace did not arrive when promised so I contacted the company. Dominika Kowalski was the contact person and she said the shipping was delayed...

LBC Express / cargo kb mini (v-cargo)

Eve Lizeth Ogalinola on Feb 7, 2019

Sent item on feb 1 5:02 pm through gil puyat pasong tamo branch for pick up in dinalupihan bataan until now no update regarding the item and the recipient told me that someone called her from lbc saying someone has picked up or receive the item. Pick up branch: dinalupihan (btn01) ive been...

Tissot / exchange not accepting

Kota Suman on Feb 6, 2019

Hi I bought a watch cost Rs.21000 on 6th Feb 2019 which I changed mind to exchange it with any other model as I didn't like it however, post 1hr went to the same outlet at City center, Gurgaon. However, shopkeeper doesn't agree to accept the exchange of this watch with any other similar...

ChristianDesigns / never received item ordered.

Mary Mahar Steininger on Feb 5, 2019

Hi there, I sent a note about not getting one of the items ordered (My Package arrived but the Philippians 4:13 Pendant × 1 was not included and that was The one I really needed for Christmas. I will give her one of the other necklace for now but can you please get this one out to me a...

Stauer / returned watch - no replacement, refund, or even a note

George Frankhouser on Feb 5, 2019

Staur Wristwatch (Combined analog and digital) was given to me at Christmas, 2018. On first day of use it was noted that watch did not keep time properly. Careful observation revealed second hand hesitating and stopping intermittently between 8 and 10 on the face. (Digital time beneath the...

Jeulia Store / return policy

Carter22 on Feb 4, 2019

Purchased a ring was too small tried to comply with their return policy no live person to speak with doing computer uploads with no response from company the item came with a warranty which was useless without help from customer support the ring eventually started tarnishing and changing...

Michael Hill International / stud earrings with created white sapphire in sterling silver

Tenillelee on Feb 4, 2019

Michael Hill InternationalMy boyfriend brought me these earrings for my birthday in december 2018 it's now february 2019 and the stud has completely snapped in half. I find this a complete joke as i've never had this issue with any other earrings. I awoke to find the stem of the earring had broken off from the stud...