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Online Shopping Complaints

DealExtreme / the seller will not my money back and DX do not give response

Se
seryir on Feb 18, 2019

Order Number: [protected] The seller is not interested in me, not interested and irresponsible. I tell you to get my money back, the dealer doesn't answer. send the product I say the seller does not respond. but no more i don't want to . the seller is not honest. I want to be...

Wish.com / 2 trail game cameras

Wo
Wolfden on Feb 17, 2019

I recieved the 2 trail game cameras but neither worked. Was told they would refund the money, but has not happened. It's been 2 months and now after 6 emails they won't answer back any more. They said I abused their refund policies. The company refunded 9 items that I ordered for Christma...

Pier 1 Imports / canceling an order

Po
Pooh7 on Feb 17, 2019

I ordered 5 items and my husband and I decided to cancel. I checked my acct and there was no shipping tracking number given and had not been shipped out. I called and was on hold for quite a lengthy that I chose the option to text because it said you get "faster results"...more than 8...

My Mower Australia / no goods received, refuse to respond and cannot contact

La
Lawn-Mower on Feb 17, 2019

Purchased a lawn mower online from an Australian business called MyMower.com.au who are registered as OM Depot Pty Ltd from Riverhills in Qld. Sent them a copy of the online transaction receipt as required as well as a follow up email to advise payment had been made. Got no response. 2 days later...

Wish / jacket/ wall painting

!(^@ on Feb 17, 2019

I ordered a jacket and a painting from this company, neither item was as it appeared on their page, I asked for a refund and to return their item over 2 months ago and haven't gotten a response or anything close to it. This company false advertises and does not respond to phone calls or...

AliExpress / incubator

Di
Diler khan on Feb 17, 2019

Hi, I paid amount AED 150.99 via Debit card ending with 7950 . On 28 Jan 2019.at 3.03 pm. For incubator controller two different models. Order ID.[protected]. & [protected]. When I go search the delivery status its shows Delivery awaiting. When I check My orders it shows "no...

Wish.com / women’s fashion cosmetics sexy matte lipstick

Ni
Nicola19977 on Feb 16, 2019

Wish.comI ordered this a while ago, and used it multiple times and everytime I have used it, i have had a rash and burns on my lips. I used it 4 days ago thinking it was just something else that made me get those on my lips, but it has done it again and now my top lip has yet another burn on it...

ShadowhawkFlashlights / tactical x800 flashlight

An
Andy Echeguren on Feb 16, 2019

ShadowhawkFlashlightsI'm very happy with the quality of the lighting of your flashlight. However in less than a year to 1 1/2 years, the rechargeable battery on all five flashlights I purchased have rusted or show signs of leakage. Of all five batteries, only one has been store above a temperature of 70...

Yanwen / clothes

So
Soul 0606 on Feb 16, 2019

Number: LP00124592058936 Package status: In transit Destination: India Origin: China [protected]:57 In Transit, Arrived at HKG [protected]:45 In Transit, Items Sent Out of Origin [protected]:08 Despatched from yanwen sorting center. [protected]:16 Process completed in yanwen...

AliExpress / 26 inch foldable mountain bike

Ha
Hamdy Elabbasy on Feb 15, 2019

AliExpressBought a mountain foldable bike from aliexpress seller name (warm beach store) since 8th feb and I had messaged the seller since 5th feb and he never respond and even after the end of their chinese new year he also never respond and didn't ship the bike till now and when you call...

Giftsnideas.com / a gift item order number # [protected]

Ma
Mainak Sengupta on Feb 14, 2019

Giftsnideas.comMainak Sengupta 9:49 AM (14 minutes ago) to customerservice I had booked an item to be delivered in Saskatoon on 14th Feb as a Valentines Day gift. Order status # [protected]. Two numbers were given and an instruction to call the numbers. Yet, none were contacted. And the item not...

Dolls Kill / shipping/poor customer service

Me
Melissa M Taylor on Feb 14, 2019

I ordered a few items for valentines day for my daughter. The system showed that it shipped on 2/7, and I paid priority to have it arrive within 2-3 days. The tracking shows that it never shipped and only a label was created. Customer service was not helpful. I asked for a replacement to...

Facebook / popcurvy

Li
Lisa Stearn Stearn on Feb 14, 2019

I reluctantly purchased merchandise from the online site of "Pop Curvy" https://www.popcurvy.com/ on January 2018. The site promised to deliver fashionable & comfortable shapewear, lingerie, sleepwear, active wear and dresses of good quality at the most reasonable price for each customer...

NetFlorist / valentine's delivery

Mu
Muhammud on Feb 14, 2019

I placed an order to be delivered on Valentine's day, no delivery was made, call centre number was unavailable on one case and the other number just rang and rang, I received no correspondence from netflorist . The work day is over, so the call centre is closed and the delivery has still...

Boardwalk Buy / order not received

Je
Jean Lucas on Feb 14, 2019

I placed an order with boardwalk buy in december and still don't have the order. I have e-mailed and get "canned" responses. I can't get anybody to answer the phone - they are always closed. Shipping information hasn't been updated since january 24th. They have shoddy busine...

Makro Online / score energy drinks

Fa
Fanna Young on Feb 14, 2019

Makro OnlineI contacted makro about a online advertisement of score energy drinks at a price of twenty rand and seventy-five cents for a six pack . I tried purchasing and ordering online but the page kept having problems as soon as you click on it. So I emailed customer care and they told me to try...

NetFlorist / valentines delivery

Am
Amelia Anthony on Feb 14, 2019

This is so unacceptable. I am unable to get through to anyone on the phone plus they are unable to tell me when my gift will be delivered. Even when I try to call they give me such vague and limited information!! Such a big industry but unable to keep track of deliveries! Ridiculous! Why...

Makro / hisense refrigerator ordered online

Dr
drray777 on Feb 14, 2019

I ordered a Hisense refrigerator from Makro online. The refrigerator arrived and was scratched. Then the fridge did not cool properly and there was a build up of ice in the refrigerator main compartment. I sent through a complaint to Makro online and they replied and asked a tech to come...

Ster-Kinekor / no assistance with ticket refund

Cl
Cleo Bakker on Feb 14, 2019

On 30 January 2019 I booked tickets for 2 February2019. I cancelled the booking (WJXFLMN) on the same day and sent through a mail to [email protected] kinekor.co.za. They replied with CAS-184859-F7D7W7 has been logged. STK:[protected] and requested proof that it went out of my account which I...

Kogan Australia / goods are not delivered on time

Di
Dimitri Leo on Feb 13, 2019

I ordered a number of smart watche as gifts to my parents. 4 days and the status still processing in warehouse. No means to get in touch with Customer Service but email, which is hopeless. I am missing a deadline and very frustrated. Won't ever buy anything from them again! I will open a...