The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In
Sort by: Date | Popularity

Restaurants & Bars Complaints

Steak 'n Shake Enterprises / Lack of service

Ra
Randy ksjr1 on Feb 17, 2019

My wife and actually did not even get to eat there! We arrived at 10:50 chose to sit at the counter where the manager looked at us along with other employees while never coming to see if we wanted drinks or anything. Finally at 11:00 a waiter came to us in which we already knew what we...

Steak 'n Shake Enterprises / Service

Ad
ADJustice on Feb 17, 2019

This is my very first time sending a complaint regarding bad service in my 40 years. I went through the drive through at your Monroe Street Toledo Ohio location and waited the 20 minutes or so for my food to be brought out (I was told to pull up). My order was missing both fries. I drove...

Red Robin International / Food

Ma
Mark Havican on Feb 17, 2019

I am not a pissed off customer but i am a regular customer. There are way to many options for eating out in this area so I thought I would bring this to your attention. We only live a couple of miles from Red Robins and we love the burgers and the variety of burgers but i also love other...

Village Inn Restaurants / restroom

Da
Danny Threlkeld on Feb 17, 2019

Over the last 2 weeks i have visited the village inn in iowa city the foood has been good but the rest rooms are like a outhouse in the 40's the weather here has been anywhere from 0 to mid 20's so with that information this is what i have to complain about both time i have visited thi...

Logan's Roadhouse / Not being served.

Dd
Ddtate on Feb 16, 2019

My party arrived at the Winchester location at 3 pm sat Feb 15th. We were a party of 17. We were told it would be a one hour wait. We waited for one and a half hours. When we asked the manager when we would be seated we were told rudely that " they didn't want to fool with 17 people". I...

Steak 'n Shake Enterprises / Cleanliness

Ja
Janice Barton on Feb 16, 2019

We were travelling through and stopped in the advice of friends. Our waitress was lovely and the burgers were delicious, but this location is filthy. The floors are greasy, the bathroom was dirty and smelled horrible and tables, booths and partitions were gross. When we stepped up to the counter to pay we noticed the state of the kitchen...so gross.

Waffle House / manager and associate.

Sw
Sweetpea47 on Feb 13, 2019

5:30 on 2/11 pull was still on cart. 3:30 on 2/12pull still out. Tags back door on 2/11 but not on 2/12. Scott was grill op on 12. Kim self and i heard her talking about retaliation on employee who went over her head to district manager. On 12/21 Scott hannan got in my face trying to...

Boston Pizza International / cleanliness of utensils and floor

Yt
Ytu on Feb 12, 2019

Boston Pizza InternationalWent for dinner at boston pizza moose jaw, SK. Was given dirty plates which were not scrubbed and washed properly, even the tables n carpet all messed up. Washrooms totally untidy Talked to the manager but argued and just gave $6 discount when asked for it. Not happy with the...

Panera Bread / didn't get my food, rude employee, and unhelpful manager.

Dt
DTarun on Feb 11, 2019

Hello, I am a regular customer at the North First Street in San Jose branch. I visit there once or twice in a week during lunch time with my colleagues. Today, Feb 11th, during lunch time 12.30ish pm. I ordered my food on the console, with #96 but my food didn't come for 20 minutes. I went...

Olive Garden / quality of food

Gi
Gidget1967 on Feb 10, 2019

Olive GardenWe dined here last night in Prescott AZ and before we left payed for a slice of cheesecake Togo home with us. We got home and when we went to eat it it was awful like it was past it's expire date. We tossed it out. The time before that we had a issue with another Togo order of a different...

Steak and Shake / sundae prep

Ch
Char2019 on Feb 10, 2019

Steak and ShakeI have been going to the Winter Haven location since it opened for the awesome hot fudge sundaes. Today [protected] when I was served my sundae there was no whip cream or cherry, when I questioned the server she said we do not use whip cream on sundaes. Wow that was a first and the picture...

Longhorn / paying with longhorn gift card

Li
LindaSol on Feb 10, 2019

Issue happened last night 02/09/19. We have dinner at this longhorn almost every weekend. Last night after dinner we gave the waitress a $50 gift card towards our bill, that my daughter gave us for Christmas, after several minutes the waitress comes back to our table and says this gift card...

Carl's Jr. Restaurants / western cheeseburgers and chicken club

Ja
James Martinez Sr. on Feb 9, 2019

Gave Carl's Jr. another try yesterday after a bad experience months back so tryed again because we used to eat at lease twice a week so we ordered a dbl western cheese combo and a chicken club combo both combos were horrible first the burger was not cooked all the way it was pink and cold...

Steak 'n Shake Enterprises / customer service/ drive through/ rudeness

Va
varadinn on Feb 8, 2019

Just went through a drive through experience with a steak and shake in bourbonnais IL. Not only did I sit at the speaker to place my order for a good 10 minutes I also sat in line for 30 minutes. During the time period of sitting in line my brother and myself (had a family outing mother...

LongHorn Steakhouse / management

Ba
bathfitters on Feb 8, 2019

This location has issues they need to address. Tonight was our second try eating here. Didn't think it could be worse but they were. We have eaten at many long horns in other states and they were great. Tonight my food came out 10 minutes before my husbands. Mine was cold. When husband...

Olive Garden / service - table 62

Su
Susan Bartnick on Feb 8, 2019

Today, 2/8/2019, my husband and I, my daughter and grandson and a good friend of ours that was visiting from out of town, went to this Olive Garden for lunch (around 1:20 when we were seated). Three of us ordered the All You Can Eat - Soup, Salad & Breadsticks and one ordered the Alfredo...

Olive Garden / price/selection

Sm
S Murray on Feb 8, 2019

Brand new to Twin Falls Idaho we finally got in without much of a wait. Very disappointed with the lunch menu, we paid $45 for two entrees and one appetizer. We were not offered unlimited salad or breadsticks. We felt hurried and rushed to pay our bill so the table could be free. We will...

Steak 'n Shake Enterprises / drive thru order on 2/7/2019

Ma
Mariojr1973 on Feb 7, 2019

I placed my order at 8:28 pm and finally left at 8:53pm This was after waiting in line 10 minutes and sitting at the window for 10 minutes, I had to honk my horn and knock on the window repedidly to get someone to come to the window at this point it was 8:48 per my email time stamp. At...

Waffle House / cleanliness and service

Ba
Bakerbrother on Feb 7, 2019

My husband and I often eat at Waffle House when traveling because we like the food, service and cleanliness of the restaurants. Well we stopped at this Waffle House around 11:30 pm after a 2 hour flight. Seeing 2 security guards in front of the restaurant really made us feel more secure...

Steak 'n Shake Enterprises / steak ‘n shake

Jo
jon calhoun on Feb 7, 2019

Did not receive the order that I drove all the way to get and pay for. Was told to pull forward at the window and when she brought out my food she ran back in and by the time I noticed I was already home. Spent the last 17 dollars I had to my name for a meal I didn't even get. I normally...