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Telecommunications Complaints | Page 3

Maple Call / long distance call services fraud

Amal Haddad on Feb 9, 2019

I have been for a longtime client of bluetone telecom. I was using their long distances services. I received a bill from maplecall a few days ago, in the beginning, I couldn't understand why am I receiving this invoice, then I recognized the account number of bluetone, in the beginning, I...

Maple Call / long distance call

Rose935 on Feb 8, 2019

I was a customer of blue tone and comwave and call select before. The long distance companies have been changing over the years and replacing each other, but never did I experienced such poorly organized takeover. From begining of november 2018 until february 2019 I was away and didn't...

Maple Call Inc / long distance telephone service

elias elzarka on Feb 9, 2019

Suddenly I received a bill from maple call inc. With an amount of cad$ 12.59 on feb. 07, 2019. I tried to call the company [protected]) and never have the chance to talk to them, an answering voice saying that due to high volume call again and then they hang up on me. I never heard by...

Vodacom / new contract

Maryke96 on Feb 8, 2019

VodacomGood day, On 19 January 2019 we were at Vodacom in Bethlehem. We signed some papers for a contract witch was approved on the January deal of the 2 lenovo laptops plus roter for R1199 for 24 months. It is now 3 weeks after and no sign of the laptops what so ever. So im asking how long...

Vodacom Prepaid / prepaid airtime

Tienie Swart on Feb 8, 2019

I i loaded airtime and wanted to convert to data every time i try to purchase a dayly bundle it said error pls try later... I then switched my phone off for about 3 hours Switched it back on and tried again then it said not enough funds...i have been with vodacom since i had my firt...

Telkom SA SOC / cancellation of services

mduckitt on Feb 8, 2019

Since 2017 I have tried to cancel my Telkom services which are an ADSL line and Phone line, First I tried the customer portal on the Telkom website, first time I went through the whole exercise but the system would always crash before one could press the send button. I tried on numerou...

Telkom SA SOC / telkom vdsl billing

Marcel Viviers on Feb 8, 2019

I have a 20mb uncapped vdsl home package from telkom. The line works perfectly no complaints there, but there billing and customer service department is terrible. The line was installed mid may 2018. The monthly bill should be r1008 pm roughly. I have paid a total of r9500 for 6.5 months. So...

Vodacom / vodacom refusing to address their consultants mistake

Natasha Pillay on Feb 8, 2019

Last year I no longer wished to renew my contract with vodacom. I went into the vodacom store at gateway kzn inquiring when I was to notify vodacom to cancel my subscription. The consultant gave me a number to call, which I did. The online consultant confirmed my account will be no longer...

Vodacom / relocation

annmckerrellfleischer on Feb 7, 2019

SR181213-151112 - Relocation Request SR181213-151112 Relocation We were assured that our relocation of our wifi would happend however we have been waiting for over two months. My parents moved two kilometres down the road. Vodacom has not moved the wifi yet despite DAILY phone call...

Maple Call / phony bill

Gloria de Azevedo on Feb 7, 2019

We got a bill on feb 7/19 for $9.02 due on feb 10/19. No explanation, no breakdown, no nothing. Hst charged no hst number. We have never had any dealings with this company and don't even make third party long distance calls. My mom is a senior... Is this who they're targeting?!?!...

Maple Call / unauthorized long distance call company invoice

Camelia Vita on Feb 7, 2019

No one ever informed me of any change... I only got a bill. I think that if similar changes take place, it would be necessary to add an explanation to the bill, what is going on. I never had a agreement with maplecall inc. Looks like the operator of maplecall inc. There is no concept of...

Maple Call / long distance call

Chenko on Feb 7, 2019

I have never been a customer of maplecall inc. And never had a agreement with maplecall inc. and never been informed by necc about any changes. I've received invoice from maplecall inc. Arrived on feb/04/2019, should be paid on Feb/02/2019 how??? Also where is this fee coming from never...

Maple Call / long distance calls

Kikone Vârtej on Feb 7, 2019

They send me a 100$ for 2 months (instead of 26$ I agree with necc). I called consumers protection office in quebec. All is illegal about this procedure from maple call: -by the law they need to advise the customers 30 days in advance for all the changes -they don't have a physical adresse so...

DU / about ringing tone service

tctattoos tharaka kasun on Feb 7, 2019

Hello This is the owner tharaka kasun belongs to this du number (+[protected]), I normally using 25aed monthly data package, today is my last day of previous bundle. It has been deactivated automatically because of low balance, then I recharge 25aed my account and try to active the same...

Afrihost / internet

It has been two weeks without internet my router that had been working for over 5 months suddenly stop working on 26 of January have sent email to Afrihost only thing they are good at Is that they blame another service provider for their problem and every time I get a response on the...

Yupptv / yupptv hindi channels streaming

jeet303 on Feb 7, 2019

Yupp tv has become unusable as we see following errors frequently - 1. Circle keeps rotating 2. Error code 403 3. Streaming stops abruptly. I have checked with M1 and confirmed that there is no issue with wifi. All other devices have no issues while using various other apps. Also tried...

Telkom SA SOC / no data for 2 months on portable router/wifi but paying monthly

NF Ngubane on Feb 7, 2019

ACC NO: [protected] CELL NO: [protected] I have been using my Router for a while now, my contract with Telkom is expiring end of this month (Feb). But since Dec 2018, Jan and Now (Feb) I am experiencing problems its been two months now not using my Router because it does not connect, I have...

Telkom / cancellation request not adhered to and upgrading and taking money without my consent

swana on Feb 7, 2019

Good Day I had a 24 month contract and this came to expiring. I was called by Telkom and asked if I want to upgrade. I asked them to send me the options or talk me through and was very rudely told "Go to the Web". I then said to them ok rather cancel the contract. I also went on my account...

Mobicel / mobicel r9 light

Zumani on Feb 7, 2019

I bought my the phone at Totalsports in May 2018, and recently had i problem the phone doesn't charge i took it back to the store on 20/01/2019. I forgot to take my sim card out. it was sent for repairs after back and forth with Mobicel i was told that there is nothing wrong with the...

Maple Call Inc / long distance calls

ani39 on Feb 6, 2019

Hi! My previous long distance provider was pulse telecom canada I have never been a customer of maple call inc. I never had an agreement with maple call inc. In january, I received a phone call from maple asking to call them to be informed concerning my long distance plan. What plan? Who i...