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Telecommunications Complaints | Page 5

Maxis Communications / maxis home fiber

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Jessy Wong on Feb 3, 2019

I write to complain about the bad service of staff in the outlet. So recently I lodged a report my my maxis home fiber having a problem. I called the customer service and they passed my call to the technician department.. The technician told me about something that the problem will be sent...

ATT / cable

Ai
AirCntl on Feb 2, 2019

AT&T sucks. That's all I need to say. The customer service sucks. The entire company is a joke. I switched over from a very reliable cable company, one that I never had any problems with when it came to customer service or technical help. That company even sent a technician over last year...

Maple Call Inc. - previously NECC. / invoice

Ma
Maria Racota on Feb 2, 2019

I called necc at [protected] and their message system says that "we are out of business, we are sorry" but they don't mention anything about being bought by maple call inc. My invoice is for international discount fee of $4.99 and for operational charge of $2.99. Before any payments request...

Maple Call / NECC telecom / overcharges

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Maria Sawicz on Feb 2, 2019

I made one call to poland. The bill was received at the end of january 28 2019. The bill is showing me that 16 calls have been made to poland. This is in fact not true. When I call the customer service number, I get an automated recording to call back later due to high volume of calls. I...

WorldSIM / pending refund

Ca
Candace Chai on Feb 2, 2019

We have place order in dec 2018, however, the things we order didn't manage to ship to us withtin estimated delivery time given and secondly one of the things we order run out of stock. So we request refund but until now feb 2019 we still not yet get back refund even we have been sending...

Bell Canada / small business phone lines and internet

Al
Alepont on Feb 1, 2019

We are moving a new location, I made arrangements last week to have service January 25, 2019 And we move January 29 and we still not have any service and not answer or solution from bell We are loosing business because of bell I don't how or who screwed up our order So now I'm very...

ATT / internet

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Randy Ray West on Feb 1, 2019

I live in a new development and I need internet for my business. I have been waiting for installation for 2 weeks they don't show up for appointments, I finally got a woman, who I could undrstand, to explain to me they had tech problems with the fiber, 4 appointments missed, I'm very upset...

South African Broadcasting Corporation [SABC] / illegitimate licence back charges

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Nick Hall on Feb 1, 2019

Hello, Just spent 18 minutes waiting for the customer relations department to explain my case...18 minutes is unacceptable. As I was paying for the call I gave up in frustration. To keep it quick, up until June 2008 we lived in Paulshof JHB, paying our SABC licences annually. We sold our...

Vodacom / vodacom advertised double deal/2 for 1 deal for r649pm and were charging r737pm. today they increased it to r1265.32!

Su
Suniel on Jan 31, 2019

Vodacom advertised a Double Deal with a Samsung S8 and Samsung J5 for R649pm in August / September 2017 on a Smart S+ plan. An additional R10 was an option to opt for the Smart S+ Top up package which was what I opted for. Since day 1 of the Contract they have been charging R737.00pm. I...

iTalk Affiliate Telecommunications / unauthorized credit card charges

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Linda Saunders on Jan 31, 2019

This complaint started in December 2017/January 2018 when i cancelled my direct debit with my bank and also sent numerous emails to ITalk to ask someone to contact me either by phone or email. Every request was ignored. Even though my direct debit was cancelled you still tried to take...

Bell Canada / esim / dual sim feature of iphones purchased through bell.

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Simon Tusek on Jan 31, 2019

Hello. My name is Simon Tusek Our entire family is now with Bell and we recently made big purchases and plan changes through Bell for the dual sim feature (esim feature). These were purchased with the full intention of using them in other countries, which my wife and I are in right now until...

Maple Call / long distance telephone company

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regina maria on Jan 31, 2019

I was client of necc long distance company without a warning I was transferred to maple call inc. I received high bill to be paid by feb 2/2019 received today. I am unable to pay the bill through on line and royal bank because they dont exists on payee list. They not registered by royal...

Telkom SA SOC / pathetic service

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JNReuben on Jan 31, 2019

To Whom it may Concern, I am been harassed by Telkom and Nudebt for a contractual breach by Telkom. I have attached in the zipped document all the invoices and HelloPeter messages that i have tried to get Telkom to resolve the problems that they have caused (Telkom), however Telkom has never...

Videotron / unethical behavior

Mo
montrealguy123 on Jan 31, 2019

Terrible customer service, the service agents will put notes in your customer file or flat out insult you if you miss one payment date & interrupt your service. I been with this company over 10+ years they used to be good and provide quality customer service. Right now, I would advise...

Vodacom / customer service

Please check your numbers - 111 or 135. The message is not in English. I do not understand the language that is on those numbers. Please get this fixed. It is very frustrating if you don't understand what the tape message is saying to you!!! My message is short and to the point. Every time...

Vodacom / reallocation of active business number to a stranger!

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Janet Belstead on Jan 31, 2019

A registered business gets a prepaid cellphone number, has a website set up, business cards printed, etc all with this cellphone number. Distributes details and markets the company but the phone remains quiet - strange. This phone is to receive calls only and not to make thus never buying...

Philippine Long Distance Telephone [PLDT] / pldt inattention to our complaint despite of numerous follow up.

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HaydeeB on Jan 30, 2019

We have first learned that our line [protected] with Account No. [protected] has no dial tone on January 11, 2019 which we immediately reported and we were given the reference number [protected] for the complaint. We complained daily thereafter to which numerous personnel from your customer...

Telkom SA SOC / fraud

Kg
Kggs on Jan 30, 2019

Telkom SA SOCI have been contacted by vvma that I owe telkom, landline an amount of money that is more than 8000, , it seem the that the owner of the internet cafe living in the above address is opening accounts with telkom using particulars of his clients ilegall without their concern. Now up until...

Tel3Advantage / long distance package

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Leslie Lem on Jan 30, 2019

Ive been using these guys for many years and they disabled my account with money in account. They said it was inactive for over a year. (By 6 days). Which I know is not true because I used it in August and prior to that to call down south to the Caribbean. I referred about 15-20 people to...

Telkom SA SOC / internet service

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HermanSwart on Jan 30, 2019

To Who It May Concern I cancelled my Telkom ADSL 4MB line on the 2 May 2018 due to the line being more off then on and very slow download speeds. The final straw and the main reason that made me re-evaluate my internet service provider was that my line was out of service for 5 weeks even...