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Telecommunications Complaints | Page 6

ATT / internet

Randy Ray West on Feb 1, 2019

I live in a new development and I need internet for my business. I have been waiting for installation for 2 weeks they don't show up for appointments, I finally got a woman, who I could undrstand, to explain to me they had tech problems with the fiber, 4 appointments missed, I'm very upset...

South African Broadcasting Corporation [SABC] / illegitimate licence back charges

Nick Hall on Feb 1, 2019

Hello, Just spent 18 minutes waiting for the customer relations department to explain my case...18 minutes is unacceptable. As I was paying for the call I gave up in frustration. To keep it quick, up until June 2008 we lived in Paulshof JHB, paying our SABC licences annually. We sold our...

Vodacom / vodacom advertised double deal/2 for 1 deal for r649pm and were charging r737pm. today they increased it to r1265.32!

Suniel on Jan 31, 2019

Vodacom advertised a Double Deal with a Samsung S8 and Samsung J5 for R649pm in August / September 2017 on a Smart S+ plan. An additional R10 was an option to opt for the Smart S+ Top up package which was what I opted for. Since day 1 of the Contract they have been charging R737.00pm. I...

iTalk Affiliate Telecommunications / unauthorized credit card charges

Linda Saunders on Jan 31, 2019

This complaint started in December 2017/January 2018 when i cancelled my direct debit with my bank and also sent numerous emails to ITalk to ask someone to contact me either by phone or email. Every request was ignored. Even though my direct debit was cancelled you still tried to take...

Bell Canada / esim / dual sim feature of iphones purchased through bell.

Simon Tusek on Jan 31, 2019

Hello. My name is Simon Tusek Our entire family is now with Bell and we recently made big purchases and plan changes through Bell for the dual sim feature (esim feature). These were purchased with the full intention of using them in other countries, which my wife and I are in right now until...

Maple Call / long distance telephone company

regina maria on Jan 31, 2019

I was client of necc long distance company without a warning I was transferred to maple call inc. I received high bill to be paid by feb 2/2019 received today. I am unable to pay the bill through on line and royal bank because they dont exists on payee list. They not registered by royal...

Telkom SA SOC / pathetic service

JNReuben on Jan 31, 2019

To Whom it may Concern, I am been harassed by Telkom and Nudebt for a contractual breach by Telkom. I have attached in the zipped document all the invoices and HelloPeter messages that i have tried to get Telkom to resolve the problems that they have caused (Telkom), however Telkom has never...

Videotron / unethical behavior

montrealguy123 on Jan 31, 2019

Terrible customer service, the service agents will put notes in your customer file or flat out insult you if you miss one payment date & interrupt your service. I been with this company over 10+ years they used to be good and provide quality customer service. Right now, I would advise...

Vodacom / customer service

Please check your numbers - 111 or 135. The message is not in English. I do not understand the language that is on those numbers. Please get this fixed. It is very frustrating if you don't understand what the tape message is saying to you!!! My message is short and to the point. Every time...

Vodacom / reallocation of active business number to a stranger!

Janet Belstead on Jan 31, 2019

A registered business gets a prepaid cellphone number, has a website set up, business cards printed, etc all with this cellphone number. Distributes details and markets the company but the phone remains quiet - strange. This phone is to receive calls only and not to make thus never buying...

Philippine Long Distance Telephone [PLDT] / pldt inattention to our complaint despite of numerous follow up.

HaydeeB on Jan 30, 2019

We have first learned that our line [protected] with Account No. [protected] has no dial tone on January 11, 2019 which we immediately reported and we were given the reference number [protected] for the complaint. We complained daily thereafter to which numerous personnel from your customer...

Telkom SA SOC / fraud

Kggs on Jan 30, 2019

I have been contacted by vvma that I owe telkom, landline an amount of money that is more than 8000, , it seem the that the owner of the internet cafe living in the above address is opening accounts with telkom using particulars of his clients ilegall without their concern. Now up until...

Tel3Advantage / long distance package

Leslie Lem on Jan 30, 2019

Ive been using these guys for many years and they disabled my account with money in account. They said it was inactive for over a year. (By 6 days). Which I know is not true because I used it in August and prior to that to call down south to the Caribbean. I referred about 15-20 people to...

Telkom SA SOC / internet service

HermanSwart on Jan 30, 2019

To Who It May Concern I cancelled my Telkom ADSL 4MB line on the 2 May 2018 due to the line being more off then on and very slow download speeds. The final straw and the main reason that made me re-evaluate my internet service provider was that my line was out of service for 5 weeks even...

AT&T / from kitsy burt

D Kitsy Burt on Jan 30, 2019

On Monday 1/21/19 I reported my home phone and internet were out, I work from home and this problem was an urgent matter to me. Scheduled appointment for Tuesday 1/22 between 2 and 4, I never received a phone call and the tech never showed up. I was told that there were no techs available...

Telkom SA SOC / transfer of ownership

Sandy ❤️ 1R on Jan 30, 2019

I have submitted an application to have a service number moved to another individual on the 31st of July 2017. I have followed up on numerous occasions (lost count of all the e-mails and phone calls). I have copied every Telkom e-mail address i have on every e-mail in hope that it reache...

Verizon Communications / billing and cust service

jpierce0959 on Jan 29, 2019

Good Afternoon, This is my last hope for help and i hope that you will understand our situation. I received a Verizon text yesterday saying that our payment arrangement was broken and not paid. We were going to have our service cut off. I was confused because I thought II only set up 2...

Yupptv / yupptv

Livin Mathew on Jan 29, 2019

Dear sir, Today I have purchased with device but now you are saying no device and only subscription. When iam purchasing, i was selected device also. If no device, please reverse my cash to account due to with device available here in hypermarket AED 350. Hence requesting to revise...

Maxis Communications / service line

Brenda Jae on Jan 29, 2019

My service line keep on getting no service!!! Like every 5 minutes. What's wrong???? All my family who's using maxis also face the same problem. What the use to buy internet passes if your line keep on giving us no service. And don't tell me to restart the phone cause i did it and it'...

DU / complaints against du agent

atadreiya on Jan 29, 2019

The agent in DU Satwa was giving out free sim cards, which according to him, the sim cards had an offer for FREE of charge for two months that's why I decided to take the sim card and registered my Emirates Identification with him. After the agent was done with the registration. I ask him...