The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In
Sort by: Date | Popularity

Telecommunications Complaints | Page 9

StarHub / porting of prepaid no. to postpaid for starhub

Je
jermaine saw wei min on Jan 4, 2019

I have applied porting of my starhub prepaid no. to postpaid since 26dec through online store. I have received the postpaid SIM card on 31dec but till date (5th Jan) the porting is not done yet even though I checked with starhub it have been approved. Each time I called in, I been informed...

Vodafone Group / mobile internet

Mi
Micha Mattar on Jan 4, 2019

I'm vodafone Egypt customer since 2007. 10 days ago my mobile internet bundle was deactivated for no good reason. Since than i have been trying to subscribe in a new bundle but unfortunately i can't. Called the customer service many times per day and spoke to many customer service representative...

Digi Telecommunications / sim card broken cannot change plan

Ti
TingShin on Jan 4, 2019

Hi all Digi users, I am writing this to share a "uncommon" policy by Digi. I am Digi customer and I do not sign any plan with Digi. I called Digi Helpline on 3rd January 2019 time 10 a.m. I intend to change my plan to Digi PhoneFreedom 365. The operator gave me a very shocking answer. I...

AT&T / leaning pole been that way for 5 years

Co
cosnowman on Jan 3, 2019

Please redirect info to proper dept for Akron Ohio. So have a leaning pole number on pole 86529 O.B.T.CO. (Ohio Bell Telephone Co ) Some installed a new pole 5 years ago and never transferred the lines over to the new pole. Would like lines transferred over to new pole and old one taken...

Vodacom South Africa / broken bluetooth headsets / lost 10gb data offered in contract

Ra
Raven101 on Jan 3, 2019

I applied for a Vodacom contract with their offer of Huawei phone and bluetooth headset, and once off 10Gb data. I received the phone, data and headset, only to find that the headset supplied is faulty/damaged. I contacted Vodacom, and they said they do not replace the headset, they will...

Suddenlink Communications / service

Ma
Magauhn on Jan 2, 2019

Disgusting customer service. After discovering issues with my service I attempted to contact the company by phone, as instructed. I went through 3 representatives. One was okay but no help at all. One answered with music blaring in the background. I could only understand every other word...

Yahoo! / using personal phone number to sign in yahoo.com account

Je
Jerlean Shannon on Jan 2, 2019

Hello, I did not authorize Yahoo.com to block computer usage that I do not normally use, just to unlock it I have to retrieve a code sent to my phone. This have been very hectic and time consuming. Would like a refund to my phone data usage and any other compensation for these...

Telkom SA SOC / telkom no wifi service

Ch
Christel Kramer on Jan 2, 2019

On the 17th of December 2018, my Telkom wifi stopped working. Every day since then I called and had to go through all the trouble shooting, but nothing worked. there were errors logged and then I would receive a sms saying it was resolved, but it was not. I then asked that a technician be...

Vodacom / billing for fibre

Go
GopalRC on Jan 2, 2019

My Vodacom fibre service (account number: I7346311-5) was installed on 2 November 2018. I was told by the consultant who came to my home and took my order that I would not be charged for the first month (November), so that I could cancel my Telkom ADSL service, which requires 30 days to...

Contel / poor service

Rh
Rhea AC on Jan 2, 2019

Early this morning (Dec 28, 2018), along Dela Rosa cor Rufino, we parked in hazard signal and asked my sibling to purchase our breakfast at Chowking. I asked her to use my PWD card and just stayed in the car to avoid towing. She came back and said that they do not allow discounts if the ID...

SingTel / Singapore Telecommunications / singtel refund

Em
Emma Oretha on Jan 1, 2019

SingTel / Singapore TelecommunicationsI've had enough having to try contacting your customer service just to get thru that stupid automatic voice replies. And even after having to get thru and speak to someone, it can't even be resolved uptil today. You refunded back my late Father's closed accounts with the cheque under hi...

Maxis Communications / mobile number unable to receive bank tac

Ma
Mandy Loh on Dec 29, 2018

My mobile number couldn't receive bank OTP/TAC since early of Dec 2018. Reported to Maxis - Case ID C21567462 but issue persist. Maxis Customer service officer promised to call me back but never fulfilled. Every time I called in, same excuses given... tried their best but they still need...

MWEB.co.za / poor service

In
Inderasen Ragavan on Dec 29, 2018

Well I don't Know where to Start, but saying that this sort of customer service is appalling. I have had a 10MB ADSL line for just under two years. All of a sudden, my line cannot give me 10MB, but off an on under. I called MWEB and had a long run around being kept on a string instead of...

FIDO / over charged and improper communication of plan

Av
Avik Yadav on Dec 28, 2018

i took new FIDO Postpaid connection (A/c: [protected]) in mid Nov as soon as i came to Canada, in my Dec bill i was shocked to see a $493 bill, majority of billing was done for my incoming calls. when i took connection i was told that i have 500 minute week day calling, and never told that...

Jack In The Box / teriyaki bowl

Be
becca3318w on Dec 28, 2018

Attention jack I was on my way to work love to eat jack do I orderd a bowlit was very over cooked tasted gross lile ot had been froze and unfroze a 100 times mush I fould not eat it no time to turn around and get it remade horrible morning. Stor #7225 employee elijah 5:52. This ha...

Telkom SA SOC / fraudulent

Be
Belinda Olivier on Dec 28, 2018

To start with they are a bunch of fraudulent people. In the beginning of December we were notified that we need to pay an amount for arrears. Which we did. On the 27 December we got debited another amount on top the amount already paid. Which to say we confirmed with Telkom that the first...

Chowking - Dela Rosa cor VA Rufino Branch / store manager - jewel hernandez

Ma
MaRhea Choa on Dec 27, 2018

Early this morning (Dec 28, 2018), along Dela Rosa cor Rufino, we parked in hazard signal and asked my sibling to purchase our breakfast at Chowking. I asked her to use my PWD card and just stayed in the car to avoid towing. She came back and said that they do not allow discounts if the ID...

Firestone Complete Auto Care / sloppy incompetent work while repairing cv axle on my vehicle

Ha
Harriet Ivey on Dec 27, 2018

To Whom It May Concern, I am angry but mostly sad because I THOUGHT I was dealing with professionals at Store # 650242 at 5925 Albemarle Rd. in Charlotte NC. I THOUGHT I had found a place to take my car for service for the rest of my life. I have spent money at Firestone for various service...

Telkom SA SOC / fraudulent account closure

Mm
Mmiselo on Dec 27, 2018

Good day, I have devices bought on my account [protected] due to identity theft. I have submitted all required documents to Telkom to have this resolved. They have take taken almost a year to resolve this without any success . My bank account had been debited with huge amounts and this has a...

Vodacom / settlement letter request

Mm
Mmiselo on Dec 27, 2018

Good day, I have been forever waiting for a settlement letter from Vodacom for a fraudulent account on my name. The account is [protected]. I have made a couple of attempt to get the letter by calling without any success. Vodacom has also not been able to have this updated with ITC. Thi...