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Car Rental Complaints

Cartrawler / cartrawler

An
ankujarora on Feb 17, 2019

Hello All, I have been a victim of Cartrawler in Italy too. We rented with them last year with a French bank card (which usually doubles up as a credit card as well), On reaching the airport kiosk we were told that the card was invalid and that we would have to buy an extra 200 euro...

Hertz Rental Car / Car Rental

Mi
Michael F. Brown on Feb 16, 2019

February 4, 2019 THE HERTZ CORPORATION 999 Vanderbilt Beach Road, Floor 3 Naples, Florida [protected] Re: Michael Brown and Hertz at the Miami Airport Rewards No. [protected] To whom it may concern: The Naples address was given to me by Hertz customer service. The letter was returned...

Hertz / rental record #[protected] - date of rental 2/4/19

St
SteveS. on Feb 14, 2019

I am a driver as part of the Lyft/Hertz rental car program. I rented the car with a $250.00 deposit. While attempting to pick up a passenger I found cockroaches in the vehicle. I then called Hertz to ask them to pick the car up - no one answered. Then after numerous calls they said they...

Budget Rent A Car / would not recommend even if I had to walk they are crooks!

Ev
Evonne Catton on Feb 13, 2019

I have done this several times you people only care about ripping people off they call it BAIT AND SWITCH! your manager C.J. Holcomb lied to get us out of the office and threw the ball in corporates court and still no one gives a [censored] your company needs to be closed for stealing from...

GoldCar Rental / car hire mileage charge

Pm
P Mcmahon on Feb 13, 2019

I hired a car on the 4 feb 19 to 8th feb19 from gold cars and i'm very disappointed with the treatment I received. I had to queue for 1hr 15 mins to register. When I got home there was an additional charge of £40.75 for milage when it did not state on the customers copy of ; General term...

Avis Rent A Car System / Avis Budget Group / I forgot my super charger phone charger

Ri
Rick-Sailor Woods on Feb 12, 2019

I have called daily since I realized I left it in the car but jay, the man who helped me that day, refuses to talk to me and puts me on hold then he hangs up on me. I paid 30.00 for the charger and expect to get it back. I gave him a jar of ghost chili jelly as a tip and don't feel that my...

Careem Networks / cab service

Mu
Muhammad Shawaiz Hassan on Feb 12, 2019

Since I have installed careem in January 2019. I have two rides till now. One is about 18 km distance and the other is about 12 km. I don't know why the [censored] I am being charged such high rates for such small trips. Careem have charged me Pkr 762 and 862 respectively for both trips. But if...

Green Motion / unethical car hire company

Ji
JillCameron on Feb 11, 2019

Almost every Green Motion complaint on this website and on the many, many travel feedback sites, has to do with customers being accused of damage they know they didn't cause, and consequently having money deducted from their credit card - often before close of business on the same day. From my...

Hertz in Czech Republic / unauthorized credit card charges

Co
Cornelio Ridel on Feb 10, 2019

On the third of January 2019 I rented a car with Hertz in Praha, to be returned to Hertz in Ljubljana on January 7th 2019. In the morning of Jan 7th the car did not catch and we almost lost our plane, having been forced to take a cab to the airport. I received the above mentioned invoice...

Hertz Car Rental / charge for so called damage to vehicle.

Hy
Hybrid123 on Feb 7, 2019

We are now very angry and dissatisfied with our treatment by Hertz Car Rentals as they are not listening to what we are saying. After returning the vehicle we told the guy taken photographs that a small inspection/access cover had fallen off the vehicle at some point during the hire period, he...

Economy Car Rentals / coerce into signing receipt of payment

Ma
Marge Pow on Feb 6, 2019

When I originally book car rental, I have indicated that the driver was my husband. Even though I have a license, I do not drive. I paid this in full during the booking online. However, when I got to the rental agency in Fort Lauderdale, Fl. They coerce me for my driver's license and...

Careem Networks / careem ride

Sa
sam45789 on Feb 4, 2019

Today I booked a careem ride captain was 20 min away from me. I booked a ride and after 10 minutes when I saw the captain is not moving I made a call & he asked me to wait. Atlast captain made me to wait for 1 hour and then he arrived at the wrong location 15 min away from me. I had an...

Expedia.com / the rental car ad was not the same as my final cost

Cr
Crystal Tse on Feb 3, 2019

I used expedia for air ticket or hotel and rental car. They always has the final total included all local taxes. I just used them - hartz, I did not pay expedia, but I got the total from the itinerary, showing the grand total. But after I finished one week car rental, the total bill i...

EconomyBookings.com / extremely bad cs and dishonest policies

Th
theyseeme on Feb 3, 2019

Reserved a car back in Dec 2018 and cancelled within a day to get a higher priced reservation for an SUV. The refund was not processed till Feb 2019 and that was after numerous emails to the CS. Not only that they deducted $40 cancellation fee. No where on their site is there any mention...

Easirent / car hire. rental agreement no; 1403255

Je
Jeremy Diment on Feb 1, 2019

Dear Sir / Madam, I write to you with regard to a smoking charge violation applied to my account on the return of the hire vehicle. I left my parents house at 05.00am after an extremely cold night, after spending a good ten minutes de-icing a very frozen car. On my way to the airport I also...

EconomyBookings.com / car rental charges

Te
Terrie Grey on Jan 31, 2019

Prepaid Booking #B47433190-199.47 I used CC to for a prepayment in Nov on a compact car CC last four digits 1397- when I went to pick up the car from the rental company (Dollar), I added car insurance at 31.99 a day. Then I came back a day earlier to Dollar and the agent ask if I wanted to...

Economy Car Rentals / connection with my order

Nu
Nurit Melamed on Feb 2, 2019

I've ordered a car at Meningen, Germany, for 4.16.19. My order number is 1298800 . or ECD20C87 I've get no e-voucher which I can refare to or understand if I have a car or I have to look for at another place Economy Car Rentals‏ 29 בינו׳ 2019, 16:03 (לפני 4 ימים) אני Here are one of the mail...

Budget Rent A Car / poor/non customer focused

Br
Brandie Woods on Jan 30, 2019

Do not, I repeat do not use Budget Car Rental. For two days now they have been charging my card in excess of $200. When I spoke to the supervisor this morning I did not receive adequate information regarding why they were charging me. They reversed the charges yesterday, but placed another...

Careem Networks / careem service

Ra
Ranaimran1220 on Jan 30, 2019

i booked careem bike many times, mostly rider come late due which cancel the ride and credit deducts from my wallet balance.Today on 30th january 2019 i booked careem bike, i wait 20 to 30 minutes rider did't move from his place as i am watch him from my app, after waiting i cancel the ride.Careem service is so pathetic.I would not use this service again.

National Car Rental / poor customer service

Ri
Rick Grepo on Jan 29, 2019

I took a family trip to Hawaii and needed to rent two cars for the duration of the trip. Since the Emerald Club site will not allow multiple reservation at the same time, I made a call to Emerald Club to make the reservations under my account. When I talked to customer service, I told them...