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Casinos Complaints

DoubleDown Casino / unauthorized money spent on my credit card

Cora Tackett on Feb 11, 2019

Hello, My name is Corann Tackett. I allowed my grandson to play a game Larry Lobster Mania 3 on my phone over the weekend from Feburary 8th - 10th. He charged my card 585.00 dollars for credits without my consent. I am very distraught over this, because I am an elderly woman on disability, and I...

Sun International / the type of service received

Henna Sanker on Feb 11, 2019

Good day I have a complaint against 1 of the security guards named Obrian. I was at the casino on Saturday night and playing tables by a dealer named Nomsa. I did nothing wrong and all of a sudden the security comes and chases me out of the casino. I lost over R10 000 and just when I started...

Slotomania / complaint

Jessica17 on Feb 3, 2019

I can not get slotomania to open at all. It will let me collect the bonuses that randomly pop up through out the day but I can't get into slotomania to play any games at all or collect my gifts or my special daily bonuses or anything. The only thing it does is has a blue loading circle in...

DoubleDown Casino / complaint

Kelly Forshee on Jan 30, 2019

I was in red diamond clubs and I have been taken down to the yellow diamond club. I have lost 400 hundred million dollars in play because of there actions. And they keep taking money out of my check account. Dorothy McFarland [protected].Refund please. I need this resolved as soon a...

PurePlay / site is down without warning

Banacs on Jan 27, 2019

I, and a fellow player, are unable to log into the PurePlay site. It's just down & doesn't load. We both have $$ in our accounts & are wondering if anyone else knows what is going on? I mean, isn't that fraud- to just steal your $$ and close down the site? We haven't been able to get any...

Chumba Casino / VGW Holdings / verification

Jessica Sparks on Jan 26, 2019

I provided the documents needed to verify my account so I can withdraw my winnings and no response from costomer service and several days waiting for this response no emails nothing and still waiting, . It's very unprofessional and irritating Especially when I get no...

PurePlay / been playing over 10 years on pureplay

BOB COFFILL on Jan 25, 2019

I used to win Over $ 500 every year...but not in the last 5-6 years I have seen a lot of hands.playing over 10 years.. I have noticed one thing since all the bad beats started happening. When someone wins with 2 pair, take notice that over 90 % of the time, the first 2 cards that were dealt...

Imagine Marketing / syarikat perjudian dalam talian

Muhammad Yusuf Hassan on Jan 23, 2019

Imagine MarketingImagine marketing acc no [protected] adalah syarikat berdaftar untuk perjudian online live casino... laman Web mereka gunakan ialah pihak bank sila ambil tindakan segera membekukan akaun ini supaya kegiatan judi dalam talian ini banyak orang tertipu termasuk saya sebagai saksi Di...

Chumba Casino / VGW Holdings / non payment

superoofer on Jan 23, 2019

Chumba Casino / VGW HoldingsVery simply but I had won $5, 000 in sweepstakes cash on various slot machines on December 22nd 2018. when I attempted to cash out I was I was greeted with the usual we received your cash out request yada yada yada 2 days later my account is deactivated due to negative status my wife had...

Sun International Carnival City / machine is refusing to load funds to card

Lusani1 on Jan 11, 2019

It seems electricity is off. Some of the machines are comoletely off. Myne is still on but is refusing to load my funds into the card. It has a message: Cashout to host failed. Staff say they cannot do anything about it, electricity is off and the technician is not around. I want to go...

Zynga / hit it rich

Bob Haleyschwartz on Jan 9, 2019

Nothing is working today on Hit It Rich slots. Whether I click on games or the gear icon to try to contact directly There is absolutely No response - other than the gear icon or game light fades & then brightens when clicked on but thats it. Neither any games gear icon open up. My signal...

Huuuge Casino / on line casino app

Golddustwomen on Jan 4, 2019

Huuuge CasinoI have played this app for years. The more people who started playing the worse or got! In the beginning it was fun and exciting. You could play for hours and win! Then approximately 6 months ago it went to a complete [censored]show! Their egos are bigger than their app! They changed so much...

Chumba Casino / VGW Holdings / not willing to payout my winnings

Glady77 on Jan 3, 2019

I always play chumba casino and recently they updated their payment method and so I recently opened my checking account and recently received my debit card so I spent quite a few on playing within the last fee days. I won $300 and I submitted the card and my ID and recently bank statement...

Double Down Casino / everything on my account was deleted. lucille 1936

John R. Hoagland on Dec 27, 2018

On Dec. 22 my grandson was fixing a problem on my IPAD and had to delete and reload some of the things. As a result, my double down account started back at 0. Had 80 plus million chips. Plus all the levels I had worked up to. He is in college, and has already left to go back to college. He...

MontecasinO / drop off zone - boom closes on car

maxver123 on Dec 17, 2018

MontecasinODrop off zone Sunday 16th December 6:30pm. I was dropping my daughter off to go to movies. On entering the drop off zone, the boom was held open for some time, the vehicle in front of me was stopped before entering and the boom was still open, it appeared that the boom was being held open...

Chumba Casino / VGW Holdings / money I deposited

Rena Manvelova on Dec 13, 2018

Hello So I played under [email protected] Facebook Sign up and won about 400$ of the game mamas chili and was never able to cash out . Made a complaint to BBB and even to VGH about a flaw they had with the game I had so frequently played called Dusk Moonlight it was a gypsy game pretty...

Team Marketing Valetta / taking money from my account

Haleigh Stevens on Dec 11, 2018

Team Marketing ValettaI have 3 seperate withdrawals of $20 from my credit card, I want my money back, how they get away with this is beyond me, greedy heartless people, as far as I know its from the fair go casino which I only deposited one amount of $20 so what gives these people the right to violate me by...

Chumba Casino / VGW Holdings / purchase

dp64 on Dec 9, 2018

I've been on chumba almost a year now. NEVER had a major problem with them. I've won and lost on the site. I've NEVER had a problem with cashouts nothing. A few months ago I noticed I was being charged for transactions/purchases that just were not adding up. I looked into the issue and...

Playtika / house of fun

Debbiegrigg on Dec 5, 2018

Good morning I am writing to let you know I have sent many messages to house of fun with no response so I will tell you the problem I am having and I am truly hoping you can resolve this for me.I have not been able to play for over two weeks on House of Fun do to an error when opening game...

Huuuge Casino by Huuuge Global (Anton Gauffin) / unethical business practice & false advertisement

X0b on Dec 3, 2018

Let me start by saying that Anton Gauffin's (CEO & Founder) Huuuge Casino is the largest, modern-day, unmonitored scam of our time. These crooks called "Huuuge Global" mask their so called "Game of Chance" app (Huuuge Casino) as a legitimate casino app when in reality there is no "Chance."...