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Fitness Centers Complaints

GoodLife Fitness / wrongly charged

Nabil El kihal on Feb 17, 2019

I went for inquiry a couple months ago and then have never stepped in the gym again. They started charging me and said that I am a member. I never signed up for the membership. They have charged me around $238.00 by now and are saying that they would take legal action against me if I don't make. payment in 5 days. This feels like fraud and harassment.

Planet Fitness / billing

Julie Slaughter on Feb 15, 2019

I cancelled my account as of September 2018 And also set up stop paymentswith my bank!!! Because it wasn't cancelled!!! Your company has been trying to take it still out of my account!!! So 2-3 times a month at $48 for NSF's for 6 months $576 And also you renewed something I haven't even...

Fitness First / complain about bad attitude of a receptionist stuff marinee

Nora Abdulaziz on Feb 13, 2019

My name is Nourah Almansour a wife of Khalifa Abdulla I'm a wife of international & permanent member of the club and we are guests in Bangkok for 4 days and this is the second day my husband joined the club in Bangkok, there is a receptionist named Marinee, she is very rude and racist in...

New York Sports Club [NYSC] / membership

Carol Bulzomi on Feb 11, 2019

In January of 2018 my daughter signed on for a "one month student membership" during her winter break. She canceled the same day she signed on as per the gym's policy since she was returning to college in a month. Gloria assured her that no further action was required. A cancellation...

YMCA South County St Louis MO / compliment lifeguard/ report bully

Cheryl Murray on Feb 8, 2019

Dear Sirs, I have been trying to report this incident for weeks only to have the internet connection in St Louis state "We are having technical difficulties." As a senior citizen, I have not returned to this location due the problem with the bully described below. Your staff and life...

Virgin Active South Africa / poor service, faulty equipment, toilets out of service, air con not working.

Kakerlak on Feb 8, 2019

They definitely need to do something about this gym. I don't know who is in charge, but it is falling apart like the rest of this country. There is no service. When you complain no one gets back to you. In spinning class it is chaos people are arguing over bikes, people that don't book...

Young Mens Christian Association / memberships

George Jenkins II on Feb 7, 2019

The YMCA permits each Executive Director with the unfettered discretion to terminate anyone's membership and to refuse anyone's application for membership upon his or her own whim! There is no review, no appeal, no notions or fair play and justice, no Christian Values, no right to confront...

Snap Fitness / constant harassment asking for money after cancellation of my membership

A Watts on Feb 7, 2019

I cancelled my membership with Snap Fitness, Taunton, Somerset, UK club at the beginning of December 2018 and they had just taken payment from me for that month. They acknowledged my email and I sent the cancellation form off in the post to them. I thought that would be the end of it but I...

Crunch Fitness / membership cancellation failure

Davaa on Feb 6, 2019

Hi, I became member of Crunch Fitness alexandria, NSW, Sydney, Australia in late August, 2018. However, after one week attendance, I was no longer able to go to the gym. Then, I personally came to the office and filled out a cancellation form but after few weeks, they started charging me...

Zone Fitness / reception area

Shoné on Feb 6, 2019

Good day I joined Zone Fitness at Westgate 2 years ago and ever since I experienced the unprofessional staff at the reception area that never greets, they always having their own conversations. I was previously at Virgin active and my experience there was memorable due to the professional staff that...

Crunch Fitness / receipt

Dan Olsen on Feb 5, 2019

I've gone into my local Crunch gym about 1 time/week over the last 2 months to ask for a receipt for the 2018 year. I get reimbursed for my gym membership from my insurance. Every time I go in, the staff are help, but they have no clue in how to print out a valid year's worth of receipt...

Las Vegas Athletic Clubs (Lvac) / disgracing a disabled veteran

Glenn Moffitt on Feb 4, 2019

Hey anyone that's a veteran and disabled be cautious of LVAC Las Vegas Athletic Club, I have recently had serious medical conditions that limit my mobility and ability to continue to exercise and my doctors have written specific letters to the Las Vegas Athletic Club directly to have my...

Lucille Roberts / membership

Fatema Bint Noor on Feb 2, 2019

It's a trap, unfortunately. I wasnted to cancel membership since November of last year and they said I will be charged for December because of 45 day cancellation time. I cancelled my membership but They have still been charging me as of February. I called the LR Forest Hills and they said...

Lucille Roberts / customer service

Suelibeth on Feb 1, 2019

The gym is very nice, great aerobic classes but the costumer service from the receptionists and assistant manager are awful! Today saturday january 1st I was working out and completely forgot that they're closing at 8pm, once I realized that it was 5 minutes to 8 I started changing my...

Crunch Fitness / gym membership

Claus Gruner on Feb 1, 2019

I enrolled as a peak member with Crunch at one location (Lauderhill) - giving me access to all locations. When Lauderhill was sold to Zoo Fitness, I was told to sign a few documents so that they took care of my cancellation with Zoo (where I never signed up) and that I could continue in the...

Snap Fitness / told I could get refund on card if I cancel and not getting a response on the 14th day cooling off period

Krystal11 84 on Jan 31, 2019

Hi I joined the gym in the 7thjan due to my job of being a worker in a children's home I've not had time to go as much as wanted so I emailedto cancel never got a reply so spoke to someone the next day to which I was told I had missed y cooling off period also when I signed up I was told...

Zone Fitness / payment/cancellation of membership

Audrey Coetzee on Jan 31, 2019

Good day, I would like to make a complaint against Zone Fitness Brackenfell. I took out a contract with them. I was then informed that I was going to be unemployed and then after that I find out I was relocating to Port Elizabeth. I informed Zone Fitness immediately that I was going to be...

Golds Gym / an absolute scam

Sammyblair2 on Jan 29, 2019

Wish I could give this no stars. I signed a contract in 2016, right after I had turned 18. The employee that signed me had never told me you couldn't break the contract at any means. Not once. I never even got a copy of the contract to take home, I never even had time to read the contract...

Fitness USA / membership

Kathimae Norfleet on Jan 28, 2019

In the 90's I paid a lot of money for a lifetime membership. I expected never to have to join another gym or spend more money. Now I'm over 60, on disability and will never work again, I need my gym membership. I have my original membership paperwork. Fitness USA broke our contract. I want...

New York Sports Club [NYSC] / babysitting in nysc

Basnell10 on Jan 26, 2019

I did a free day trail of New York sports club so I could try using their babysitting they offer. I took my son in at 10:18am & went in to get him back at exactly 11am. When I entered the room, my son was crying with an ice pack over his left eye. The TWO sitters that were in the room told...