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Fitness / Exercise Equipment Complaints

AliExpress / I didn't receive parcel yet 6 months ago

Joju on Feb 12, 2019

I have ordered some products in ali express. I didn't receive my product until now, I need refund / send another parcel. Continuously I go and asking kuwait fahaheel post office, they told they don't receive any parcel on this details (order id: [protected] Order time & date...

Skechers USA / skechers shape ups

Don Thacker on Feb 6, 2019

Skechers USAI know that these shoes are no longer manufactured but I purchased them while on holiday a few years back at a Skechers Store. I brought them home and put them in a cupboard that has no heat source and stored them. Recently I began walking to improve my health. I took these shoes from the...

Gym Company / debiting money even though I no longer attend gym!

Anonymous0123 on Feb 1, 2019

Hello gym company.. I started at your gym at bracken city in november.. All was well until I decided to stop going.. I haven't been there the whole of december or this month (january).. I also have been trying to get hold of you people but the phones are either just ringing or it's engaged...

Planet Fitness / too much texting and phone usage

demu on Jan 30, 2019

I enjoy going to Planet Fitness in Great Neck, NY but when you would like to do the circuit workout you have people sitting there texting and talking on there phones. I don't understand why nothing is said to them???? You need to have employees to get these people moving or post signs. The...

Strong Current / reflexology insoles

Margaret England on Jan 30, 2019

I ordered these insoles but wouldn't be able to wear them as I already wear shoe inserts. The package has not been opened. I have not been able to contact the company although I have tried 3 different phone numbers. One of them directs me to an agent but then tells me no agents are available. I...

Icon Health And Fitness / proform smart pro 2000 - return not picked up - payment due - no refund - long hold times - no answer on pick up

mclark0872 on Jan 29, 2019

I ordered a Proform Smart Pro 2000 on 12/26/2018. Due to the size and weight of the item, I added the option of delivery and assembly. I decided to take advantage of the 0% financing for 18 months. After the installers finished on 01/10/2019, the unit didn't power on. They stated I had the... / fake jerseys

Lin Albert on Jan 28, 2019 quality jerseys sale online Unfortunately, contacting the company usually doesn't help. "I bought two NFL jerseys for my husband and son and have yet to receive them. I went to the email that was sent and tried to get in contact with customer service. There was no number to call and...

Total Body Experts / aka - "healthylivingfitness"

professionalshopper on Jan 19, 2019

I unknowingly purchased a used treadmill from this company (their secret "alias" on eBay is "healthylivingfitness"). Had I known which company I was actually purchasing from & had I read all of the bad reviews on here/elsewhere in advance, I would NEVER have wasted my time or money (hence...

Letgo Seller / nordic track treadmill

Marion Hodges on Jan 18, 2019

I message Salman concerning the treadmill. I asked the condition of treadmill. He assured me it was in good shape. When we got it home and turned it on, it kept a loud noise. I contacted Salman of my concern he stated, "I never heard the noise before something happen to it during...

Canadian Tire / poor service

Jeeva3297 on Jan 12, 2019

01/12/2019 I bought an item online. Called 10 min before the store closes and asked the rep if it's ok to pick the item in 5-10 min later as i was running little late. The rep said np, I could come in and they'll have the item ready. Just 2 min away from the store, i receive call saying that...

24 Hour Fitness USA / lifetime memberships

Kim Creighbaum on Jan 10, 2019

I bought a life time membership back in 1988 or 89 at Fitness Usa now there are no places for me to go work out. How do I get my money back. I paid over 1000 dollars for the membership. I bought my membership at the gym located in South Bend, Indiana when I was 18 yrs old. I don't have my...

The Bay Canada / treadmill

Yves Magnan on Jan 9, 2019

The Bay CanadaThe treadmill I ordered was as depicted in the attached picture ( which came from the order order) which included variable weights and lateral support for the weights. Those were not included in the delivery and after calling the Bay and even going back to the store to speak to the...

NordicTrack / customer service for fusion cst

David Witham on Jan 3, 2019

I received my Fusion CST faster than expected. However, after getting is set up, I did one workout and the resistance would not work. I called NordicTrack of which is took almost two hours to speak with someone. I did a video chat with the tech person which determined that it's likely the...

Orion Carpentry and Building Services Inc / hockey skates

JeanMath Brassard on Dec 31, 2018

Went to exchange my new skates for the good size but they did not have my size so I went to another location and they could not swap yh out without me paying an extra 30$. Her reason was that it was originally on clearance at the other location and couldn't honor the price. In my...

lifesmart / lifesmart infrared sauna icc3

Tracy Richardson on Dec 28, 2018

I purchased a really nice 3-4 person LifeSmart Infrared Sauna and used it from time to time, not very often. I used it at my convenience. The power board went out and there is no phone number or customer assistance available to buy replacement parts. The sauna was very expensive but the...

Game Store Galleria Mall / sales of second hand goods, repackaged and sold as new

JP Naicker on Dec 28, 2018

Game Store Galleria MallI purchased a rally bicycle for my 9 year old daughter from game on the 18.12.2018 as a Christmas gift, I was assisted by the fitness salesman Justin. During the POS i asked the salesman as to why the condition of the box was so poor - it was in horrific condition and he told me that the...

LifeTime Fitness / hours of operation

Carolelizabeth1 on Dec 21, 2018

Has always been a 365 day a year fitness center. Now they have decided to close Christmas Eve afternoon and not open until December 26th. This club continually raises dues and offers less and less. Lifetime offers less and less free classes and offers more paid ones. Yoga instructors are not...

Powermax Fitness / treadmill stopped working in 6th month with e01- communication error

Kailasa Ballem on Dec 15, 2018

Powermax FitnessDear Team, I bought TAC3500 Treadmill on 30-May'18. Attached technical issue + another issue 4 days back. This treadmill I bought for my personal usage. While I am buying the promise I was made by your team is after sale service is excellent. But unfortunately, it is not happening in the...

Oakley / item not received and no communication (no email, no phone call)

SYC_15492 on Dec 11, 2018

On 13 November 2018, I purchased 2 pairs of Flight Deck XM (Asia Fit) Snow Goggles, together worth $520. It is now 12 December 2018 and I still have not received either pair of goggles and I have not received an email to update me or explain. Upon calling, they informed me they ran out of stock and just hadn't emailed me. There was no compensation.

Fitness 19 / cleanliness

mmurph0923 on Dec 6, 2018

Date of incident 12/5/2018 I joined the gym 2 weeks ago for a black friday deal because it's the best price in howard county. Its the fitness 19 in elkridge, MD. I didn't tour the gym before purchase because of the great reviews. First, I walk in and there was no one at the front desk. I...