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Hair and Beauty Salons Complaints

Sorbet Group / totally unprofessional treatment by therapist

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Jennifer Solomon on Feb 15, 2019

Good day, Therapist Memory was very poor. She treated me roughly during treatment, no greeting nothing, just rip off the wax and when I grimace in pain, she has the nerve to laugh!! No apology, comfort nothing even if she has to pretend to care at least. It's like she wanted to get over ...

AliExpress.com / dolago hair; bad quality hair that is fake not human hair

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angrycustomer9 on Feb 13, 2019

AliExpress.comDo not buy from Dolago hair on Aliexpress! They sent me extremely bad hair that was full of short hairs, lots of small hairs sticking out, too frizzy, extremely tangled and matted as if I had owned the hair for several years, the bangs were stringy and not full as promised with a sizeable...

Clairol / clairol color complaint

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annfrazier on Feb 8, 2019

Reference number 011260041A- Clairol for the call. Quality Assurance. It has been 4 weeks since my call to Clairol Quality Assurance. There was no resolution during the call or no clear next steps. I would like to discuss the agent that handled my problem and call and what Clairol reference...

Sport Clips / checking in online

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william silva on Feb 7, 2019

When you check in online and are given a time to be there you would think your wait to be few minutes not 25 to 35 minutes because the stylist (Brenda) was taking a walk in customer as I was walking in door 4 or 5 minutes before the appointment time. This would not seem so bad but this i...

Freedom Couture / do not buy a wig from this company

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Justyne Axtell on Feb 6, 2019

Do not buy a wig from this company. I bought a unit in September 2018 and had issues right from when I received it. I purchased all of their products to maintain it and the wig started to shed to the point where there are bald spots and it lost over 4 inches in length. I contacted them...

Smart Styles / horrible haircut-

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Bubbly00 on Feb 5, 2019

Smart StylesValerie is a middle aged smoker who wears glasses. She did not heed my simple instructions. In fact, she cut it too small under Neath near my bottom of my skull near neck to start. - she stayed it was to start a pattern l. The so called pattern should just have stated at the Neck! If one...

Great Clips / timely services, specifically check in procedures

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Julie Ann O'Neill Wilson on Feb 5, 2019

Have supported this business since its opening in early Fall of 2018 on monthly basis. Always check in on-line before going to this business. On 02-05-2019, I checked in with "0" minutes waiting. I actually live within a 3 minute drive to this business. When I got there, I was told by...

Sorbet Group / reception girls attitude

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Attitude101 on Feb 5, 2019

On Saturday 02/02/19 my friend had booked us a quickie mani. The appointment was for 9:00am, we were 20mins late i thought the appointment was for 9:30. On arrival we were told with a very snotty attitude "do you know you are very late!" When i explained it was due to me thinking it wa...

SmartStyle / employees/ unprofessional and rude

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Stacy Mae Kinnamon on Feb 3, 2019

My name is Stacy Mullican. I had an appointment with your stylist Justin today at 1pm (2/3/19). I showed up a couple minutes before one and another stylist Amanda was at the register. I told her I had an appointment with Justin at 1pm. He had someone in his chair and she said ok it'll be...

Sorbet Group / wastes my time like it means nothing to them

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Celestined on Feb 3, 2019

Sorbet town square makes my appointments and almost always cancels or tries to rechdule them like I have nothing else to do but sit on my ass and wait for them to feel like servicing me! My appointments have been moved or canceled time and time again and life is busy we plan and there i...

Lukme Men & Salon / payment issue charging too much

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Arif Malik275 on Feb 3, 2019

Hi Team, I would like to express my disappointment from your unsatisfactory level of service. I have expected much more from a prestigious and reputed company of your standard. Unfortunately, You people are looting customers on the name of business. I want to someone to looking into thi...

Hair Cuttery / my haircut and color and highlights

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Nancy youngerman on Feb 1, 2019

Hair CutteryI went to hair Cuttery on Wednesday January 23 2018 I seen Lynda we both said cut my hair to shoulder length will she didn't it was cut above my neck plus it look like she cut straight across I can't style my hair also when she did my eyebrows she didn't finish my right side of my eye...

SmartStyle / emmy sherman, manager

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Kaitlyn Augustine on Jan 29, 2019

My name is Kaitlyn Augustine, I have been employed at the Catskill, Smart Style Salon for the past couple of months. Unfortunately, I had to leave my position at this salon due to horizontal violence from the store manager & unprofessionalism. On 1/19/19, Smart Style Manager, Emmy Sherman...

Carmelo Zammitto Design & Patent / sponge rollers for the beauty industry

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Carmelo Zammitto on Jan 24, 2019

This Juan Blanco and associates from invent- tech scammed me on A unique Gobal turn heads design & Patent The Sponge rollers for the Beauty industry Global after paying so much in expenses for the Design and utility Patent and the attorney fees they charge me they left me with no solution...

Starry Night Hair Colour / loreal preference infinia colour 21 starry night

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Barbara Le Beau on Jan 23, 2019

I purchase your hair colour L'Oréal Preference Infinia 21 Starry night blue/black hair dye and coloured my hair on Saturday as per the instructions. Today is Wednesday 3 days after colouring and it is already coming out. On the tips of my hair you can see a very lighter colour which is brown...

Ecoin.sg / poor service

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Qu Ai on Jan 21, 2019

I've had my hair cut at the outlet at boonkeng today. Let's just not talk about the 1h waiting time as I understand that the cheap prices are attractive. However, once it was my turn, the hairdresser dissed my hair quality for being too rough, dry and tangled. She went on to ask me if I...

Lacewigsbuy.com / do not buy from them

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Crys C on Jan 17, 2019

I am not one to usually write a review but... Do not order from this place... The wigs are expensive, they are very poorly put together, they are not lace. They look super fake. They want to only give you 70% of your money back for the poor workmanship of their product. They have called me...

AliExpress / stema official store - hair

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Nikee08 on Jan 16, 2019

I but a product from this seller and they contacted me directly on my cell phone to confirm that my item was shipped. Once I received the package, I contacted them directly on my phone and told them that I wanted to exchange the product. I proceeded to open a dispute as well. The vendor...

Tantrum Hair Extenstions / terrible service, scam

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EliseJaneP on Jan 15, 2019

Do not go here!!! I travelled a long way to visit one of these stores after seeing their instagram account. When I first made the appointment, they took my card details but did not tell me why. I did not think too much of it at the time, I presumed that it would be if the payment failed to...

Light In The Box / purchase not received

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Pauls5069 on Jan 14, 2019

Light In The BoxI made a purchase which did not arrive in time and cancelled. I raised fora refund which has not been received for months now. Each time I am emailed to check my refund processing account and nothing is ever there. This us the worst overseas company I have dealt with. The refund proce...