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Mattresses Complaints

Fairfield Inn and Suites / Dirt

DisappointedAgain! on Feb 17, 2019

Fairfield Inn and SuitesI drove to Colimbus, GA from Savannah, GA for a work week training in Columbus. Our company headquarters is in Columbus. Upon checking in at about 7:45 PM. I do what I always do and I pull up the sheets and check around and under the mattress pad of hotel linens. There were multiple curly...

American Freight / mattress

Mattress-1 on Feb 6, 2019

The mattress I was given was not the soft pillow top in the show room AF006. The mattress I was given was 311511ARAF for 318 not 199 and it wasn't soft and it wasn't black like the one I choose in the warehouse. What is AR-6050 sample? I was also told the 49 would not come out of my...

Stewart & Hamilton Luxury Mattresses / 31511araf-1050

Mattress-1 on Feb 6, 2019

The matress that I laid on in the showroom AF006-1050 had a thick pillow top and very soft and was black that matched my quest room. The matress that I got was 31511ARAF- 1050 for 318.00 and AR-6050 sample mattress for 98.00. The matress that I got was very hard to lay on and was white. I...

Sheetz / service

Estelab on Feb 4, 2019

I came to sheets as usual to get my lg peanut butter clshake, went to cashier wish was very nice, I go ahead and pay, went back to the counter to wait for the shake, a pretty blond young girl approached me and told me in a rude manner that if I was there for the shake I need it to pay it...

Mattress Firm / mattress delivery

M. Fogg on Feb 4, 2019

We were given a window of 1:30-3:30 during which our mattress would be delivered on Sunday, February 3. At 3:30 I called Mattress Firm in Torrington and the manager, Steve, said we were the "next stop", and the truck would be there soon. We called back at 4:30pm, still no delivery. Store...

Aaron's / queen bed

N_H on Feb 1, 2019

I tried to return a queen bed I was renting and they wouldnt take it. They said they saw a bedbug on it but I do not have bed bugs!!! They would not take it! Had to have my landlord come out and look and spray for them just in case I got them from the mattress. What do I do??? I have saw...

Aaron's / pre leased mattress

Mandea2767 on Jan 31, 2019

A month and a half ago I recommended Aaron's to my son who resides with me for a bed. So he went to Aaron's for a mattress he went through the process and he got the bed delivered a few days later. So a month goes by and my grandson starts bumping up and itching we looked at it and we...

Kings Down / mattress

Nicole Lee Naser on Jan 30, 2019

I bought a second Kings down mattress from Leon's it not even a year old and it's sagging in on both sides with a big jump in the middle my husband is getting severe lower back pain and numbness as well as me there is huge body indents sagging in and it feels like we have to lean...

Mattress Firm / mattress not delivered

Oohdeebabyy on Jan 26, 2019

Mattress FirmI get a call from jose (‭+[protected]‬) at 7:54pm stating that they are "running later than expected, the car completely turned off and waiting for my boss which is in anaheim, and i'm in walnut" jose continued with "would you still like us to deliver or reschedule for another time?" I...

Mattress Firm / I am complaining about a mattress and box spring

Margaret Toren on Jan 24, 2019

We purchased a mattress and box spring for my son five months ago. Unfortunately, the mattress has sagged at least 6 inches and the box spring is broken. We went to the store and the woman agreed that the mattress and box spring needed to be replaced. She said we had to go to the... / brown stretch pants

Patty swann on Jan 23, 2019

I'm trying to tell you all I want is a exchange I'm returning the XL. I need a 3 X. I need a address to ship the brown stretch pants back & you send me in return is a3X. I'm getting tired of this I keep texting but you DON'T say anything. I will pay the shipping. I've ordered 1, 000'pf...

Takealot / pavillo single air mattress

Nolette on Jan 23, 2019

TakealotThis mattress has been popping inside by the pillow which was small now is a giant size I am extremely enraged this is disgusting especially when you deliver faulty items I baught this online a little over a month ago now I feel that you need to send me a different type single blow up...

Mattress Firm / mattress and customer service

Michelle Carriere on Jan 22, 2019

Wish I had read the reviews before I purchased... My 1st purchase was a floor model on clearance. My previous mattress of 10 years had been a floor model as well and I was very happy with it for a long time, so I was totally fine with doing it again. It was very uncomfortable and...

US Mattress / horrible delivery service and fooling customers with fake reviews

J Jung on Jan 21, 2019

They will ship your mattress even after you may die or delivery will take forever!!! I ordered my mattress from US-Mattress and it has been more than two weeks what they guaranteed for delivery. They even didn't update the order status for a while so I had to contact them what happened to my...

Mattress Firm / beautyrest mattress and box spring

Bill D. Baty on Jan 16, 2019

Bed has no support. Gives us backache very bad, we would like refund or credit for another mattress and box spring. We purchased the set in february 2018. Mattress set has ten year warranty. We paid $1622.67 for the set. Simmons is manufacturer, sku number is v000061529 mattress, v000061518 box...

Macy's / bedding

geologist on Jan 16, 2019

Ms. Robinson at Macy's Customer Service of no help! First, this is the second bed purchased from Macy's at Cumberland Mall in ATL. I worked with a Donzell on 2-3 trips in to make a choice. Unfortunately for me, he claims I had had to spend more than 30 minutes on the bed model in Oct...

The Brick Victoria / mattress refund

.Q. on Jan 16, 2019

Because the Brick does not deliver to the small town I live in, and I could not afford a service to get my mattress to me, I was forced to ask for a refund on Jan 3rd. I was told it would take 5-7 business days to get the cheque in the mail. It's now the 16th, the cheque wasn't even issued...

Star Furniture / mattress protector

CherylAnnLehman on Jan 15, 2019

Mattress protector purchased in dec 2017 with new star furniture mattress. Never fit bed properly, now stretched out and doesn't fit at all. Problem is, cover has 10 year warranty and is an integral part of the 10 year mattress warranty. We were told by seller that we would get up to 3...

Bensons for Beds / igel mattress

Kellie Cottis on Jan 12, 2019

a nightmare with Benson for Beds from the Start. I went into the showroom and tested out an iGel mattress and was so impressed with the mattress support and comfort that I bought 2 x King size and 1 x double. but when I received them, one of the king size mattresses was completely different feel...

The Brick / sealy mattress

John Bodnaruk on Jan 9, 2019

We had replaced our mattress in June 2015 and called them that the mattres is defective we again this year in December made complaint again and also sent them pictures and had a fellow expect the mattress and said there was a stain on the mattress. The mattress came with a cover a and in...