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Mobile & Cell Phones Complaints

AliExpress / Order ID : [protected]

AJ Sakai on Feb 18, 2019

Have not received my goods or refund as promised by customer service on AliExpress. I am owed either 50 battery or $430 AUD. I was unable to pick the item up due to the lack of customer support from the seller nor was I notified of where to pick it up until it had been returned to the...

Edgars Fashion / Edcon / Customer service

Olivia Sonja Thomas on Feb 18, 2019

I took my phone, which was purchased on Edgars Acc, in for repairs on the 3rd of February. I have it insured with hollards at Edgars. The lady at the cellphone counter assured me, the courier will collect the item on Monday the 4th, and she will be able to give some feedback on Wednesday...

Orange Brand Services (formerly Mobinil) / Insulted by customer service

Magy Ibrahim on Feb 17, 2019

This is Magy Makram Ibrahim, a client at your company in Egypt for over 18 years and this I am what you call a first class client. Yesterday I bought two lines for my kids but the lady at the customer service had no clue what she was doing. When I went home she told me the line will be...

Harvey Norman / Samsung Galaxy 9+ mobile

Claire of KP on Feb 17, 2019

I just used product care to replace my Samsung S5. I was given $385 credit, because the phone was damaged an unable to be repaired. The Assistant, Jackson, advised I could buy a new phone. I indicated that I was not keen on buying a new phone at Harvey Norman, because I had seen them better...

AliExpress / I am complaining about non yet available of mobile phone back cover

Nethra Kodikara on Feb 16, 2019

Order no: [protected] I am writing in connection with the above mentioned order for mobile phone back cover. Unfortunetely, I have not yet received the mobile phone back cover, which was orderd in 09th of January. I would be greatfulif you could deliver it as soon as possible and can I know some information about whether my order receive or not.

CeX / / purchase of i phone 6 64GB

Stu layton on Feb 15, 2019

i purchased a i phone 6 serial no:-[protected] for £225.00 when i purchased this item the battery was flat so couldn't test it but on arrival back home in Nottingham i found that it wasn't working correctly the touch screen wasn't working, i have taken it to my local store in Sutton in...

American Telephone / Mobile Service/Tablet

No Longer AT&T Customer on Feb 15, 2019

Date of Incident: 11/12/18 On 11/12/18 - I & my husband cancelled our service with AT&T after over 10 years of service, due to the fact we moved to an area that did not receive good cell service. The cell service provider we went to, Verizon, was able to receive service in our area and we... / mobile phone/ huawei p8 lite / not delivered

Sreenath c k on Feb 14, 2019

Souq.comI had ordered a Huawei P8 Lite from on 14.02.2019 and had paid AED18 extra to get the delivery on the same day as promotions by Souq. But the item was not delivered and nobody called me unless I was getting messeges regarding the delivery and no information to contact back. On the...

Sprint / contracts and wireless service

u313049 on Feb 14, 2019

I was with Sprint for 17 years. At first, they were great, but the last few years brought nothing but problems. Horrible service, and customer serves/sales that practice fraud and deception. I was told that my phone was the problem, so bought a new one through the loan program. Service... / mobile

Shen26 on Feb 14, 2019

Hi good afternoon I phoned into Telkom querying about multiple accounts my mother has with Telkom the agents was unhelpful and down right rude I spoke to the call centre team leader Melinda Zungu .I told her that I don't have a vehicle to go into the store and my mother entrusted me to...

Wadi General Trading / iphone 7 plus under warranty

Liza Mei Li Choy on Feb 14, 2019

Last January 20 Speedzi picked up my item which is iphone 7 plus to be repaired because the camera was not working. I was under warranty. The agent told me it would take 14-21 days for the repair and now it has been 25 days and no one updated me about the whereabouts of my phone. I emailed several times and no one answered. Order number SA557368211

CelluCity / won't refund after wrong device sold

Leegifts on Feb 14, 2019

I was today (14/02/19) in canal walk at cellucity for a powerbank and told the sales person that I need one that can super charge my huawei p20 pro in 1 hour. I wast told that the power bank that I bought can super charge my huawei phone. I then returned to the shop within a few minute...

Cell C / sasolburg

Annerie Meyer on Feb 14, 2019

Good day Please condsider this as my cancelation for the following contract. The reason I cancelled this contract and I am going to cancel all my contracts as soon I it expire. Is because of your acting manager eric in sasolburg. He screamed on me in the cell c shop infront off other...

United Parcel Service of America [UPS] / delivery, customer service, and competence

mmdorsh on Feb 14, 2019

On Monday February 11, my package with tracking 1Z9481943504981072, first said it was going to be delivered on Tuesday the 12th. Then the status changed to unknown. I called customer service. They said, that because it is 2-3 day service, they will not delivery it early on Tuesday. Thus it...

Cellc Store Campus Square Auckland Park / cellc store in campus square auckland park

Gabrielle Ganki DeGeneres on Feb 14, 2019

Cellc Store Campus Square Auckland ParkHello 6 months ago I bought a Y7 on contract at cellc store in campus Square, the same day I realized that the 16gig memory card was broken I took it back to the store. The guy who was helping me just took it in & tolde he would be in touch. 6 months later I'm still waiting & chasing after... / return request

ibrahim hegazy on Feb 13, 2019

Worst customer experience in UAE, I feel humiliated by this company. It became personal now. I ordered a mobile device on 5th Feb 2019 and I collected the same on 7th Feb, the phone I ordered should be DUAL SIM however I received a single SIM card device, I called Souq on the same day and...

Kogan Australia / samsung s9+

Mike Addicott on Feb 13, 2019

I purchased an Samsung S9+ from Kogan in December (not paying attention to the fact that they parallel import them without recognition from Samsung). The Phone was delivered faulty (screen not functioning - per Samsung test App) and an incorrect charger. I requested to return it for a...

7-Eleven / mobile recharge

akansha sharma on Feb 12, 2019

7-ElevenDate : 11-01-2019 Client details : akansha sharma (contact : +45 [protected], email : [email protected]) Description of the incident : I went to the hoje tastrup 7-11 to purchase a lyca mobile (all in one bundle) of price 99dkk on the 11th jan 2019. I kept trying to recharge my lyca mobile...

Google / pixel support service

sukh pabla on Feb 12, 2019

Hi, I have been a fan of nexus and pixel series by google and i have been a pixel user since it came out. I never ahd problem with them until now. I reported the bug problem in my pixel but it was never fixed. I contacted google support and shown them the bug via screen share feature but...

Kogan Australia / sony mobile phone. $249.00.. and 1 not 2 mobile 365 day plan with kogan.

Kim O'Grady on Feb 11, 2019

I order (1) x 365 days plan with logan mobile, but accidentally ordered 2 kogan mobile plan. I also ordered a sony mobile phone for $249.00 through kogan. Than I tried to cancel the sony mobile phone, one of the 365 mobile plan, as I didn't need two.. I emailed kogan on a couple of...