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Photo Services Complaints | Page 7

Shoppers Drug Mart / passport photo specs

Oriana V on Mar 16, 2018

Hi there, On Dec 21st I had my Permanent Resident photo taken with the intention to submit it with my PR application. When I got into the store I was assured by the staff that they knew the PR specs. They dismissed my offer to provide them with the specs. Last week when I expected to... / benefit fraud

Max88lee on Mar 17, 2018

fotograffy.agencyWe are an outsourcing company named TRICONBANGLADESH. our contact address is [email protected] We have been worked for from February 2018 to March 2018.In that time we have been serviced them for photo editing.Over 1000 files we served them. But now they have...

SnapFish / customer service with card design not working

Sara Moon Waltz on Mar 15, 2018

SnapFishOn Monday, March 12, I created a Snapfish project to order graduation announcements for my son. I used a Snapfish design template and created an announcement my son and I were both very happy with. The thumbnail of the completed project looks perfect. However, when I click on the thumbnail...

Portrait Innovations / appointment

esabol on Mar 12, 2018

Called and scheduled appointment . The morning of the appointment the studio called to see if I could reschedule due to the last employs quitting and she didnt have enough help. Rescheduled for the following week and when we went in for out portraits the printer was not working and we had...

Printerpix / photo books

C Mahoney on Mar 5, 2018

I ordered 3 photo books from PrinterPix on 1/14/18. One book shipped withing a a couple weeks but is not printed properly and damaged in shipping. The remaining two books have been listed as "In Production" ever since then. It has now been over a month and half and all attempts to have my...

Backdrop Outlet / non-delivery of purchase, and will not provide refund

Jeffrey Campbell on Feb 28, 2018

8.5 weeks and my purchase has not been delivered, and the company creates excuses why they will not refund my money. Each time I have called there have been nothing but excuses as to why my money will not be refunded. This is a company that I refuse to do business with, or will I provide...

Lifetouch Directories and Portraits / miscommunication

Leslie Bayne on Feb 28, 2018

I signed up online through the church website, got an appointment for Feb. 23 at 5:10 p.m. Unbeknownst to me, my church cancelled their directory (probably after reading all your reviews). I had not idea the appointment was cancelled, but anyway, why would Lifetouch send an appointment...

Lifetouch / church directory photography

Rmp63030 on Feb 24, 2018

Our church hired Lifetouch to photograph and put together a directory of members. We had weeks of promotion stating just for participating you would revcieve a free 8x10 and that no purchase was necessary. My 88 year old grandmother scheduled her visit for her photo and arrived on time. She...

Lifetouch / school pictures not received

iafs1231 on Feb 21, 2018

On October 24, 2016 I purchased a class photo from Lifetouch. My payment was processed and to this day I have still not received my photo. I contacted the school -who then contacted Lifetouch. I have reached out through email to Lifetouch with no response. The school said that they did not...

Green Dot / my card was sent to me by mail with a lock on it

Mass ronald on Feb 3, 2018

Green DotYes I am having trouble with my card and I have no idea how to get my card unlock I was told to send photos of my identification and I have just done that so can you please let me know what my next step is because I have know idea what else I can possibly do I need to get my card unlock it...

SnapFish / family christmas calendar - photos didn't print on one of the pages

Audrey Lou on Jan 8, 2018

Beware of using snapfish: Horrible Customer Service. Will not ever use them again. Upon further review, I now see that they have a lot of complaints against them. It's too bad because our family has used Snapfish for many years, but will never use them again! They messed up our Christma...

Portrait Innovations / not receiving product ordered

aconnedcustomer on Jan 7, 2018

We took family portraits on 12/9 which was supposed to include 2 memory books that were supposed to arrive in it before 12/22. Called on 12/22 to see if books had arrived and was told about a delay in their end. We had some misprint as well which we were having corrected when we picked up...

GrooveBook / wanting to change credit card number

AngusBeth on Dec 29, 2017

I have received notice that you are unable to charge my credit card account. I want to give you another number to use. I have been a long time satisfied customer but at this time I am unable to provide the correct credit card numbers. This complaint webpage is too broad for something a...

Dreamstime / don't subscribe

Van Been on Dec 29, 2017

Never buy anything from them, don't try their one week trial because once you subscribe it will be hard to cancel it. Yes, once you buy something, even if it's a very small purchase, you'll be subscribed and in a week it will automatically renew and you'll be charged. Same happened to me...

JC Penney Company / portrait studio

Alexandra9611 on Dec 28, 2017

My family and I were scheduled at 10am for a photo shoot at the portrait studio. We arrived early. For some reason the studio was already helping the 10:30am slot, which took over an hour. We had three children under the age of three waiting. By the time it was our turn, our children were... / was charged twice for one picture yet they wont refund my money!!!

June Marshall on Dec 26, 2017

I am so disappointed in I ordered and paid for a picture 150cm x 50cm but because it was so long and narrow, I found it hard to get a photo to fit and asked them to wait until I got a more suitable photo; when I eventually found one and doctored it ready for the size, the... / can't cancel my order

Lucy May on Dec 25, 2017

Merry Christmas to everyone! My complaint has to do with the CanvasDiscount company and their terrible customer service that made me want to stop dealing with them. I ordered several items as Christmas presents for my sister who's an artist. Instead of shipping them on time they put them on...

Teechip / a poster


TeechipI order a poster (Number RL-[protected]) with text in Spanish at mid-end of November of this year (2017). It came two weeks later but, when I opened it, it turned out that the poster came in Italian, not Spanish. I managed to talk to them after an hour waiting in the chat, and explained...

JC Penney Company / jcpenney photo dept.

Jessica Savage on Dec 19, 2017

Because I am a single mother of a 20 month old I am quiet limited on the amount of time I have proof let alone having to waste the precious time I have having to be on the phone calling & emailing in regards to being mistreated as a customer. So below I have copied and pasted a very...

Collage / bad service

M Davis on Dec 19, 2017

I think that this company needs a very serious improvement, especially their customer service department. It's terrible. I ordered puzzles at the end of November (long before Christmas because I know how websites work), however, the items haven't arrived yet. So I contacted customer service...