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Utility Services Complaints

Ameren / My electric Bill

Lu
Lucas Clayton on Feb 15, 2019

My electric bill was fine and up to date and my electric increased dramatically which caused me to get behind then they falsely accused me of tampering so more fees were added to the bill then and its cold outside right now and they only had a two-day window of nice weather so they shut me...

Republic Services / incompetency

Fr
FreFre Valdez on Feb 14, 2019

I live in hillsborough greens hoa community. Our contract is for 1 free bulk item pick up per month. When requesting bulk item pickups, there has often been a charge, that members of the hoa must call in, to have removed. I called 12/26/18 to have such charge removed from a november 2018...

KTM Malaysia Berhad ( ETS) / utilities/ service

Di
Dira on Feb 12, 2019

Hi, Just want to let you know there was no food provided anymore for the ticket holder for platinum class. And also, the plug under the seat is mulfunction.. Kindly frequently check. Not all people are patient enough to accept a small thing when they have to pay more with some...

Duke Energy / bill

Jo
Jon87 on Feb 11, 2019

My bill keeps going up. Last month (12/2018) my avg cost per day was 7.31. This month (01/2019) my avg cost per day was 8.35. I called and requested to have my meter checked and was refused the request. Asked for a supervisor, that request was also refused. Now because of this my bill i...

TXU Energy Retail Company / switch hold

Ra
[email protected] on Feb 10, 2019

I'm moving to an address my electrical provider is telling me that txu it's saying that I have enough spending account for txu i've never had an account with txu i've contacted tx you gave them my social security number had them verify that i've never had an account I need my power on i've...

Con Edison / trying to contact them to change billing information to pay is awful.

Ro
rollonyc on Feb 9, 2019

I'm trying to log into the online account to change my billing information and 1. the system doesn't work. I try to log in and it doesn't accept my password and when I ask to reset I don' get the email reset. 2. The phone says the callback time is 81 minutes. 3. the autoanswering machine says you...

Republic Services / over charged for recycling for years without showing any courtesy

Ja
Jayebob on Feb 7, 2019

I was way overcharged for recycling since 2015. Briefly, I was charged ~$180 per quarter since 2015 (did not know how long this practice was continuing) where as it should have been ~$45 / quarter as informed by one of the representatives of Republic Services.in spite of repeated call...

Empire District Electric CO / electricity

Kr
kristy coontz on Feb 6, 2019

This is regarding my electric bill. I uses autopay and did not notice my electric bill had jumped from $30 to $400 in the month of December for a 720 sq ft apartment energy efficient apartment, before it was already paid. As soon as I noticed the withdrawal on my electronic banking service...

Duke Energy / power installation

Ma
Martha Wycoff on Feb 4, 2019

In September 2018, began trying to get service on an established building that did not have meter and was receiving service from an associated business building. Originally asked for three-phase power and was given an example estimate of $2500 dollars by Duke Engineer who came out and...

Florida Power & Light [FPL] / transformer box

Pa
Patrice DeVivo Wiegmann on Feb 4, 2019

Florida Power & Light [FPL]My address at 5301 SW 15th Ct., Plantation, FL 33317 has a large green transformer box on the front lawn. This box is rusted and is an eye sore. I work hard to keep my home attractive and this box is not being maintained. I would like someone from FP&L to repair this box. I have attached...

Alabama power / budget billing

To
TonysRobin22 on Feb 3, 2019

Alabama Power makes budget billing seem great but when you enquire about it the representatives are quick to set you up on budget billing but they fail to tell you that it will cost you triple what your actual bill is to get off of budget billing. Ii have tried unplugging anything I dont...

Con Edison / electric line down

Ja
JackL2019 on Feb 2, 2019

Incident Address: 7503 fort hamilton pkwy, brooklyn Our heater was out of power all in sudden at night on 1/31/2019, we suffered from extreme cold weather through the whole night. We checked all the circuit breaker and all the switches we could possibly think of, and we found out there wa...

Maple Call / NECC telecom / phone bill

Ki
kirankumarkevin on Feb 1, 2019

I just received a bill for services I have not used and I need to talk to customers service but no response Some of the phones billed for are not even known to me so how do I clarify the problem Also there is no hst number on the bills so this seems like a scam which please need to be...

Suburban Propane / supposed code violation

Ro
Rockbridge on Jan 31, 2019

Late '90s we had an in-ground propane tank installed for a gas stove - new construction. Fill amount is less than 100 gallons. More like 75-80 gallons, so tank is probably 120 gallons. We had a contract and eventually got tired of monthly refills for a few bucks due to little use and...

Kansas City Power & Light [KCP&L] / electric service

Sm
Smith83 on Jan 30, 2019

While owning this property I had a renter occupying the home until the 4th of November. I changed the electric service into my name at that point and prepared the home to sell. Setting the heat at a modest 62 degrees, this is an all electric home, and not using bare minimum lighting due to...

Bell Canada / bell fiber optics

De
Denny denny on Jan 29, 2019

How difficult is it to request communication for fiber optics in my area? I live in a rural area and am waiting patiently for information about this service. I currently have a bell mobility hub and psy 110$ a month for 10G of data. I'm an online student and need more data. Last month...

Choice Home Warranty / home warranty services

Wi
wiggbone on Jan 29, 2019

STAY AWAY FROM THESE GUYS!!! I put in a claim on Friday because my furnace stop working and the smell of gas. I called Washington gas and they red tagged it and shut it off. Contacted choice and they only could arrive on MONDAY...They sent a contractor out in a Volkswagen Jetta to service...

Archaeological Survey of India / fetehpur sikri services and negligence which is paid by me

Ve
Venesh Sharma on Jan 27, 2019

Archaeological Survey of IndiaDear sir Hum 26 January 2019 ko Manisha Sharma 'residential from dausa' fatehpur sikri ghumne gaye the. Vha pr jodha Bai loker me humne hamara bag ko amanat swaroop rakha tha Jab humne bag prapt Kiya to vo do jagah se kata pata paya jab hum ne management se baat ki unho ne y kam...

Chowking / comfort room

Ve
verjohn dela torre on Jan 25, 2019

To Chowking sta Rosa . Pauwi nako kaninang 8:30AM from NBI sta Rosa hindi pako nag breakfast.kaya nag hanap ako ng makakainan sobrang gutom na gutom nako peru na popoop ako nung time na yon buti nalang may nakita akong CHOWKING malapit Lang kaya bago Sana ako mag order nag CR muna ako para...

American Water Works Company / water/sewer "protection" plan

Bl
blinking_light on Jan 23, 2019

Somehow they signed my 95 year-old father up for this $13.33/month "insurance/scam". My dad's house in a new community only 15 years old. Totally unnecessary. To cancel the program: 1)Tried their web site, created account, logged in, but no option to cancel. 2)Called customer service...