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Vacuum Cleaners Complaints | Page 5

TTI Floor Care North America/Hoover Vacuum / refusal to honor warranty

Hoover Warranty on Mar 20, 2018

I purchased a Hoover Power Path Pro XL Upright Carpet Cleaner, Model FH51101, at a Home Depot store on December 18, 2016. It purportedly had a two-year warranty. When it ceased spraying from its stair cleaning attachment and began discharging dirty water while in use, I contacted Hoover...

The Kirby Company / kirby door to door

jammie78 on Mar 19, 2018

I'm needing information to the local Kirby distributor. Saturday evening 3/17/18, I had 2 guys pull through my yard to the back of my house. One of them opened my screen in porch door, walked in and knocked on the back door of my home. I confronted them from my side porch which is obviou...

Shark / shark vacuum - model nv750 series

Don Itjen on Mar 17, 2018

Shark Ninja vacuums really suck, but they suck in the wrong way. This product is an unusable piece of garbage. The support people are grossly negligent foreigners who are doing nothing competent to replace the factory defective parts. They illegally refuse to even let me talk to an...

Dollar General / rug doctor rental

Debbie E. on Mar 16, 2018

On 3/6 @ 11:15 am I went to store #18700 in Branson, Mo. I rented a rug doctor for 48 hours. On my way home, I picked up some pizza for lunch, came home, ate a piece of pizza, then filled the machine with cleaning solution and proceeded to try and clean one of the 5 carpets I planned to...

Kogan Australia / email with following my case

TeResa Muscarà Lui on Mar 13, 2018

Kogan AustraliaDear Team, I emailed to your CS Team about my vaccum status, as your team members help me follow up my case as the vaccum cannot being fixed, so I suggested few opinions, we were keeping emails till last Thursday. I do understand we got a long weekend, start from last Friday till now, I do...

eSpares UK / unavailable item

andreaferns on Mar 11, 2018

You have paid absolutely no attention to my email sent to eSpares on the 10th March 2018 and have not answered any of my questions. I had this same problem ordering this item in October last year you kept telling me the part was arriving and each time I contacted you to see when you would...

Hoover / cordless pets vacuum cleaner

L Reeves on Mar 8, 2018

I recently purchased one of the above cleaners and feel I have to write and let you know how disappointed I was with this product. I went to every single household that lives in the same avenue as I do and asked each one to try this product and if they want it, they can have it for FREE...

Kenmore / kenmore vacuum cleaner model number 116.35922

SL Brown on Mar 6, 2018

I purchased this vacuum cleaner probably in 2010. You say, well that's out of warranty", and yes it is. But here's my complaint; That vacuum cleaner has been one of the best I've ever used. I paid what I thought was a lot of money for a vacuum cleaner at the time, and ha...

The Kirby Company / customer service

Katelynrhea on Feb 24, 2018

A man named luke was the boss and he was training some guy. He left the guy to do the work. He did an AMAZING JOB. Then the boss came back and walked into our home and said "i need a drink. Water please." Very rudly and COCKy. He walked around our kitchen like it was out home, told...

Sharkclean / shark vac hand held

Connie Justice on Feb 11, 2018

I purchased a Shark Vac from Lowes to clean up cat hair in my house. Initially I thought wow great product cuz it worked!! Worked for 3 months!!! I tried taking it back but over the warranty period at Lowes. The product should not have died after only 3 months!!! I totally wasted my money...

BrandsExclusive / my genie x1000 robotic vacuum cleaner

AlbinaB on Feb 6, 2018

Hello, I purchased my genie vacumm from brands exclusive website after some consideration. The second day of it working the remote stopped working; the red light would stay on and no buttons would respond. I tried basic trouble shooting but it did not resolve the issue. I emailed a...

Black & Decker / 2-1 cordless floor extension stick vacuum

Jackie58 on Jan 22, 2018

NO filters available anywhere in Canada or the USA not retail or in the warehouse. what a sorry company that doesn't sell a replacement filter. I have tried every store and warehouse in black and decker and they keep sending me the pre filter basket. I Want the paper replacement filter that...

Sears Canada / kenmore vacuum cleaner - failed to repair, no response, no help to solve issue

Bulent Kırali on Jan 9, 2018

I bought a Kenmore vacuum cleaner from Sears Canada at Oakville Place store ( Closed now ) about 2, 5 months ago.It is partially broken after 1 month of purchase, for one month I'm trying to get it repaired but no support or response from Sears. Kenmore is just a brand name and supported...

Dirt Devil / broken product

Deb Kline on Jan 7, 2018

I am very unhappy with Dirt Devil. My elderly mother ordered a Dirt Devil Stick Vacuum on line from Dirt it is defective, as you cannot take it apart to clean the filter. I contacted their customer service and was told to sent it back at and my mother has to pay the postage...

Samsung / powerbot vacuum

Bcjj on Dec 19, 2017

Powerbot only worked for two weeks then died. Spent $600 on this. Samsung wouldn't stand behind their product or even guarantee to price match a replacement one. Have to send broken one back, wait for them to refund me, then purchase a replacement at the current price and then once I... / third party - holiday deals - sold a defective product and did not stand behind it.

pSharDan on Dec 18, 2017

Amazon.comMarch 2017 order ![protected] $389 Kenmore Elite Canister Vacuum was delivered by 3/16 and used until 5/3 when I left the state for our summer home. We returned 10/7. I used the vacuum until Friday last week when it broke. The electric connection between the hose and the part that...

Dyson Canada / worst customer service ever

peter xu on Dec 15, 2017

I am a loyal customer of Dyson. First of all, i would like to say I am a very satified customer with dyson products. I've purchased three dyson vacuums over the past 5 years. My mind was totally changed after today's conversation with your dyson customer service department. I placed a...

Filter Queen / filter queen majestic vacuum cleaner

Rutanc on Dec 14, 2017

My sweeper parts are broken. The sweeper part connection that you detach from the main sweeper to attach the attachments is broken, and I have to use duct tape to keep together. Also the crevice tool is broken now. It broke about 3 months ago and I have not had time to contact you until now...

Emax / / I am complaining

Cess shaque on Dec 12, 2017

Emax / emaxme.comI bought a Bissel vacuum cleaner less than 7 months ago it was faulty and took it back for repairs and when they called for collection the machine wasn't fixed so had to take it back to the store again! Very inconveniencing right the worst part is getting to call th customer service who...

United Parcel Service [UPS] / unauthorized change delivery

ty70894 on Nov 28, 2017

I ordered a vacuum from Costco and it was to delivered on Nov 27th. I checked the online status in 27th morning to make sure that it was still scheduled to deliver on 27th and took the day off to wait for the package at home. However, the package didn't come and non one rang my bell. I...