Alabama Power reviews and complaints 1
View all 161 complaintsAlabama Power - budget billing
Alabama Power makes budget billing seem great but when you enquire about it the representatives are quick to set you up on budget billing but they fail to tell you that it will cost you triple what your actual bill is to get off of budget billing. Ii have tried unplugging anything I dont use, keeping all lights off during the day ect and then moved to a home with less things using power and instead of my budget bill amount going down it skyrocketed from $125 to now $214. I was fedup with the service so I called to request getting off of it but was informed it would cost nearly $1000 to get off the service then was assured my budget bill would go down in January however again it went up instead of down. I reveiwed what my bill would be without budget bill and just about every actual bill was way lower than the budget bill amount I was being charged. This budget billing service appears to be a scam and im not the only person that feels that way.
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