- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- UnReplied
- With attachments
Session timed out
Past several times I have tried to log on to the site, I have received this message: sorry your session has timed out. I can't understand how my session could be timed out when it hasn't even started. In any case, this message is preventing me from logging in and using the site. Can you please eliminate this so I can successfully log in? Thanks
Mustangtommy
[protected]@hotmail.com
Ashley Madison suspended my account for no reason
I just made an account a day ago just to find out the next day it's been temporarily suspended? Like why? Not to mention my I couldn't message anybody because my account hadn't even got approved yet.
Desired outcome: Reactive my account
Service/account issues
My account got suspended. Why? And how do I get it unsuspended?
Desired outcome: Unsuspend my account or tell me why it was. Better yet both.
The Ashley Madison site y”temporarily suspended my account”....why
Please lift the temporary hold on my account
Thank you
Account suspended for no reason.
After about a month of use and $50 worth of credits, my account was suspended for absolutely no reason after one message. I was sent an email notifying me of a refund which I didn't request and can't even receive because I used a single use gift card. I sent an email explaining this and I hope I'm reinstated.
Desired outcome: Account reinstatement.
Contact problems with emails
When I get someone leaving a message on my email it shows user can't be found. Just got this site 2 days ago and it's frustrating to not be able to receive these messages because that is why I joined in the first place so could you please help me?
Account suspended
I tried to join up earlier in the week but AM immediately suspended my account before I spoke to anyone or even logged in once. So I tried again using a different email address and device, and I got suspended again before even chatting with anyone or being contacted.
Apparently there is a large ratio of men to women here and it's no wonder because they keep banning women for no reason!
Temporary ban
I have been temporarily banned from my account and I have no idea why since I haven't done anything wrong. I was never sent an email or any kind of notification that I might have even broken the rules or anything like that. When will my account be unbanned and for what reason was it banned in the first place?
Suspended account
So I signed up 3-4 days ago, the day after my account was suspended because I was "soliciting myself", which I wasnt. I tried signing up again, and that account got suspended too, I couldn't even post a picture of myself. I tried signing up yet again on my laptop, and I got suspended again. This website is [censored]. I'm so upset. Why? Just why?
Dating site for married people
Wim6en join for free. I was on there for about a year. I had met several people. Never broke any of thier rules. I am real and not a hooker. Then one vf day out of the blue I got logged out n when I try to get back in it says my account has been temporarily suspended. Thos has been 6 months now. I tried to set up new accounts from different devices but it wont let me. No explanation as to why I am suspended. Sent them numerous emails. No response.
Well I went on just a few days ago, chatted with several Men, went out to meet one Potential suitor this am for coffee and some good conversation, and a couple of kisses mmmthen when I got back home to chat with him, I was told that my account had been temporarily suspended, what is the MAJOR Malfunction of this AM site, please help all us Women out here that make Money for YOU, and we get treated like we are just no good. HELP!
Temporarily suspended account
Account suspended yes I opened several because the website kept kicking me off soon as I signed up
I did nothing wrong
My email- [protected]@yahoo.com
Funkinkysex2020 my user name
Restore it please
This needs to be fixed it's my first experience on this site
temporary suspension
for some reason my account has undergone a temporary suspension and i just want my account back and to know the reason why it was suspended seeing as i didn't violate any terms this was my very first time on the site and it's very upsetting to have this happen but yeah i just want a reason as to why orrr i'd be happy to have my account back up and running
account suspension
I created an Ashley Madison profile less than a month ago. I've been very lucky to have met some wonderful people, made successful arrangements, etc. As of today, I tried logging in and it says "Account TEMPORARILY suspended". I'm confused for starters because I am still actively receiving Ashely Madison email and notifications, but am not able to log in to respond or see activity. I attempt over and over and over again to log in, with no luck. I then find the customer service number at the bottom of one of the notification emails
(866) 742-2218, so I call. After waiting for hours to speak with an agent I am told that my account was suspended, not temporarily, but INDEFINITELY and permanently with no chances of reinstatement due to "solicitation". I then ask the representative, "Where on my profile am I soliciting?" He then begins to read me A PRIVATE MESSAGE I sent to my sugar daddy regarding money, gifts, etc. More specifically what I wanted from our meetings. So, basically, for 1, your messages with other users are NOT PRIVATE or DISCREET, for 2, you're basically supposed to have sexual intercourse or be willing to uphold discreet relationships, but it's against the rules, to have expectations in return and discuss them within the site. I practically beg for my account to be reinstated, and am told no repeatedly. I did inquire about creating a new account and was told by the representative that when I create a new account, once the site realizes I'm the account holder, my new or attempted accounts associated with me, will be suspended as well. So, this site is NOT where I'd refer you to be if you're seeking a mutual Sugar relationship of any sort. If you so much as mention money, gifts, or anything in exchange for sexual favors or any relations, your account will become immediately deactivated with no chance or reinstatement. I think this site should be deemed as an affair website and only that. Here, you should seek sex and that be your only expectation mutually. Asking for any more or any less, will result in account suspension. What a joke this site is.
account has been temporarily suspended
My 1st account has been temporarily suspended so I tried opening a new one and that was suspended as well so tonight I tried a 3rd one and could'nt log in as it has been temporarily suspended...now I have 3 accounts which I can't use...why was my 1st, then 2nd and again my 3rd account suspended? I have met a guy about a mont ago on Ashleigh Madison and got on really well, but now we cant connect, since nearly a week past, as I can't log in.
How will this be rectified? Please reply
they banned my ip address for no reason
So i was using ashley madison for a while now. I am a legitimate person and not a prostitute, not a hooker and definitely not a scammer. They first suspended my account for some reason (i think its because i rejected to show my pictures on a couple of people. That's the time when they banned me) so i made another account then after that, i cant even go to...
Read full review of Ashley Madison and 10 commentsdating services suspended
Why is it that every time I make an account that you guys suspend it within 30 minutes of having the account?!?!
I have made 4 accounts and cannot use any of them.. I feel you all is discriminating against me or there would be an email sent to let me know what I did wrong ! This is absurd.. Please reactivate my account as soon as possible.. This is very inconvenient and causes more work on people due to having to make accounts. Good way to lose business!
suspended account
I v tried several times to email to AM to find out the reason of my suspended account but i never had reply.iv tried to call on UK number customer service but number is not valid.iv wonder what is ot all about?or maybe its descremenation against white bisexual women?iI would like to know a reason why account was suspended .And also why i cannot reach anyone from this company.Im very polite, behave very well, never argued with anybody so dont think anyone complained about me, however i didnt want to meet some people and they mayne very upset about it.
[protected]@ymail.com
account suspended
I am a genuine woman who has been on and off AM for a few months now. I have had a couple of successful meetings with guys I found there. For security reasons I delete an account after a week or so of using and then start anew after some break. Recently though, AM decided to block my account for no reason.I tried registering from another e-mail, another...
Read full review of Ashley Madison and 19 commentsdefamation of character
A person has created an account as Tarnee Louise and is identifying themselves as me. I am in Townsville, QLD, Australia and am consistently getting fb messages saying that they spoke to me on Ashley Madison. I do not own an account. I am single and do not believe in dating men in relationships. This is now impacting on my career as my personal information is now being provided by this person on this site using my idefintifyer (Tarnee Louise). I have exhausted my efforts trying to get this account taken down and of action is not taken, I may have to take this further with the authorities.
Ridiculous
This website is a huge rip-off and nothing else.
They want money all the time and soon you will realize you paid too much for sending messages.
Because their quantity is limited, all you can do to get more of them is to pay more.
I was shocked when they asked for more money after I sent 20 messages only.
I didn't pay and now I have no opportunity to talk to anyone who wrote to me. Oh well, it's crazy to pay for something you can get for free.
Lisaly101@gmail.com.. message me let’s chat and get to know each other
About Ashley Madison
The platform is designed to provide a discreet and secure environment for individuals who are looking for affairs outside of their marriage or committed relationships. Ashley Madison offers a range of features that allow users to connect with like-minded individuals, including private messaging, chat rooms, and virtual gifts.
One of the unique features of Ashley Madison is its "TravelingMan" and "TravelingWoman" options, which allow users to connect with potential partners in different cities and countries. This feature is particularly useful for individuals who travel frequently and are looking for casual relationships or affairs while on the road.
Ashley Madison has faced its fair share of controversies over the years, particularly in 2015 when the website was hacked, and the personal information of millions of users was leaked online. However, the website has since then implemented strict security measures to ensure the safety and privacy of its users.
Overall, Ashley Madison is a popular and reliable platform for individuals who are seeking extramarital affairs or casual relationships. The website offers a range of features and a massive user base, making it easy for users to find like-minded individuals and connect with them discreetly and securely.
Ashley Madison Customer Reviews Overview
One of the most significant advantages of Ashley Madison is its privacy features. The website allows users to create anonymous profiles and use various communication tools without revealing their real identities. This feature has made it a popular choice for individuals who are looking for discreet affairs.
Another positive aspect of Ashley Madison is its large user base. The website has millions of active users from all over the world, making it easier for individuals to find potential partners who share their interests and preferences.
The website also offers various features that make it easier for users to connect with each other. These include chat rooms, instant messaging, and virtual gifts, among others. Users can also use the website's advanced search filters to find matches based on their location, age, and other criteria.
However, Ashley Madison has also received criticism for its controversial nature. Some users have reported encountering fake profiles and scammers on the website, which can be a significant concern for those looking for genuine connections.
Overall, Ashley Madison is a popular online dating platform that offers discreet services and a large user base. While it has received mixed reviews from its users, it remains a popular choice for individuals who are looking for extramarital affairs.
Here is a comprehensive guide on how to file a complaint against Ashley Madison on ComplaintsBoard.com:
1. Log in or Create an Account:
- If you already have an account, log in to ComplaintsBoard.com. If not, create a new account on the website.
2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue with Ashley Madison in the 'Complaint Title' section.
4. Detailing the Experience:
- Provide detailed information about your experience with Ashley Madison. Mention key areas such as transactions, the nature of the issue, steps taken to resolve it, personal impact, and the company's response.
5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission Process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure each step is clearly defined to effectively guide you through the process of filing a complaint against Ashley Madison on ComplaintsBoard.com.
Overview of Ashley Madison complaint handling
-
Ashley Madison contacts
-
Ashley Madison phone numbers+1 (866) 742-2218+1 (866) 742-2218Click up if you have successfully reached Ashley Madison by calling +1 (866) 742-2218 phone number 5 5 users reported that they have successfully reached Ashley Madison by calling +1 (866) 742-2218 phone number Click up if you have UNsuccessfully reached Ashley Madison by calling +1 (866) 742-2218 phone number 3 3 users reported that they have UNsuccessfully reached Ashley Madison by calling +1 (866) 742-2218 phone number25%Confidence scoreNorth America+44 80 0014 8429+44 80 0014 8429Click up if you have successfully reached Ashley Madison by calling +44 80 0014 8429 phone number 16 16 users reported that they have successfully reached Ashley Madison by calling +44 80 0014 8429 phone number Click up if you have UNsuccessfully reached Ashley Madison by calling +44 80 0014 8429 phone number 22 22 users reported that they have UNsuccessfully reached Ashley Madison by calling +44 80 0014 8429 phone numberUnited Kingdom+64 800 451 976+64 800 451 976Click up if you have successfully reached Ashley Madison by calling +64 800 451 976 phone number 2 2 users reported that they have successfully reached Ashley Madison by calling +64 800 451 976 phone number Click up if you have UNsuccessfully reached Ashley Madison by calling +64 800 451 976 phone number 0 0 users reported that they have UNsuccessfully reached Ashley Madison by calling +64 800 451 976 phone number100%Confidence scoreNew Zealand+49 80 0181 7578+49 80 0181 7578Click up if you have successfully reached Ashley Madison by calling +49 80 0181 7578 phone number 0 0 users reported that they have successfully reached Ashley Madison by calling +49 80 0181 7578 phone number Click up if you have UNsuccessfully reached Ashley Madison by calling +49 80 0181 7578 phone number 0 0 users reported that they have UNsuccessfully reached Ashley Madison by calling +49 80 0181 7578 phone numberGermany+43 800 296 092+43 800 296 092Click up if you have successfully reached Ashley Madison by calling +43 800 296 092 phone number 2 2 users reported that they have successfully reached Ashley Madison by calling +43 800 296 092 phone number Click up if you have UNsuccessfully reached Ashley Madison by calling +43 800 296 092 phone number 0 0 users reported that they have UNsuccessfully reached Ashley Madison by calling +43 800 296 092 phone number100%Confidence scoreAustria+41 800 835 074+41 800 835 074Click up if you have successfully reached Ashley Madison by calling +41 800 835 074 phone number 0 0 users reported that they have successfully reached Ashley Madison by calling +41 800 835 074 phone number Click up if you have UNsuccessfully reached Ashley Madison by calling +41 800 835 074 phone number 0 0 users reported that they have UNsuccessfully reached Ashley Madison by calling +41 800 835 074 phone numberSwitzerland+45 8082 6807+45 8082 6807Click up if you have successfully reached Ashley Madison by calling +45 8082 6807 phone number 0 0 users reported that they have successfully reached Ashley Madison by calling +45 8082 6807 phone number Click up if you have UNsuccessfully reached Ashley Madison by calling +45 8082 6807 phone number 0 0 users reported that they have UNsuccessfully reached Ashley Madison by calling +45 8082 6807 phone numberDenmark+46 101 992 690+46 101 992 690Click up if you have successfully reached Ashley Madison by calling +46 101 992 690 phone number 0 0 users reported that they have successfully reached Ashley Madison by calling +46 101 992 690 phone number Click up if you have UNsuccessfully reached Ashley Madison by calling +46 101 992 690 phone number 0 0 users reported that they have UNsuccessfully reached Ashley Madison by calling +46 101 992 690 phone numberSweden+47 8001 0859+47 8001 0859Click up if you have successfully reached Ashley Madison by calling +47 8001 0859 phone number 0 0 users reported that they have successfully reached Ashley Madison by calling +47 8001 0859 phone number Click up if you have UNsuccessfully reached Ashley Madison by calling +47 8001 0859 phone number 0 0 users reported that they have UNsuccessfully reached Ashley Madison by calling +47 8001 0859 phone numberNorway+358 800 552 072+358 800 552 072Click up if you have successfully reached Ashley Madison by calling +358 800 552 072 phone number 0 0 users reported that they have successfully reached Ashley Madison by calling +358 800 552 072 phone number Click up if you have UNsuccessfully reached Ashley Madison by calling +358 800 552 072 phone number 0 0 users reported that they have UNsuccessfully reached Ashley Madison by calling +358 800 552 072 phone numberFinland+34 900 809 433+34 900 809 433Click up if you have successfully reached Ashley Madison by calling +34 900 809 433 phone number 0 0 users reported that they have successfully reached Ashley Madison by calling +34 900 809 433 phone number Click up if you have UNsuccessfully reached Ashley Madison by calling +34 900 809 433 phone number 0 0 users reported that they have UNsuccessfully reached Ashley Madison by calling +34 900 809 433 phone numberSpain+55 80 0892 2096+55 80 0892 2096Click up if you have successfully reached Ashley Madison by calling +55 80 0892 2096 phone number 0 0 users reported that they have successfully reached Ashley Madison by calling +55 80 0892 2096 phone number Click up if you have UNsuccessfully reached Ashley Madison by calling +55 80 0892 2096 phone number 0 0 users reported that they have UNsuccessfully reached Ashley Madison by calling +55 80 0892 2096 phone numberBrazil+39 800 788 042+39 800 788 042Click up if you have successfully reached Ashley Madison by calling +39 800 788 042 phone number 0 0 users reported that they have successfully reached Ashley Madison by calling +39 800 788 042 phone number Click up if you have UNsuccessfully reached Ashley Madison by calling +39 800 788 042 phone number 0 0 users reported that they have UNsuccessfully reached Ashley Madison by calling +39 800 788 042 phone numberItaly+52 1800 681 6724+52 1800 681 6724Click up if you have successfully reached Ashley Madison by calling +52 1800 681 6724 phone number 1 1 users reported that they have successfully reached Ashley Madison by calling +52 1800 681 6724 phone number Click up if you have UNsuccessfully reached Ashley Madison by calling +52 1800 681 6724 phone number 0 0 users reported that they have UNsuccessfully reached Ashley Madison by calling +52 1800 681 6724 phone number100%Confidence scoreMexico+31 80 0020 0734+31 80 0020 0734Click up if you have successfully reached Ashley Madison by calling +31 80 0020 0734 phone number 0 0 users reported that they have successfully reached Ashley Madison by calling +31 80 0020 0734 phone number Click up if you have UNsuccessfully reached Ashley Madison by calling +31 80 0020 0734 phone number 0 0 users reported that they have UNsuccessfully reached Ashley Madison by calling +31 80 0020 0734 phone numberNetherlands+54 80 0666 1527+54 80 0666 1527Click up if you have successfully reached Ashley Madison by calling +54 80 0666 1527 phone number 0 0 users reported that they have successfully reached Ashley Madison by calling +54 80 0666 1527 phone number Click up if you have UNsuccessfully reached Ashley Madison by calling +54 80 0666 1527 phone number 0 0 users reported that they have UNsuccessfully reached Ashley Madison by calling +54 80 0666 1527 phone numberArgentina+27 800 981 876+27 800 981 876Click up if you have successfully reached Ashley Madison by calling +27 800 981 876 phone number 2 2 users reported that they have successfully reached Ashley Madison by calling +27 800 981 876 phone number Click up if you have UNsuccessfully reached Ashley Madison by calling +27 800 981 876 phone number 0 0 users reported that they have UNsuccessfully reached Ashley Madison by calling +27 800 981 876 phone number100%Confidence scoreSouth Africa
-
Ashley Madison emailssupport@ashleymadison.com100%Confidence score: 100%Support
-
Ashley Madison addressRuby Inc., PO Box 67027, Toronto, Ontario, M4P1E4, Canada
-
Ashley Madison social media
Most discussed Ashley Madison complaints
cancel membershipRecent comments about Ashley Madison company
Session timed outOur Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
You delete the app and log back in to your account. It worked for me.