Menu
AstroMary.com
AstroMary.com Customer Service Phone, Email, Contacts

AstroMary.com
reviews & complaints

www.astromary.com
www.astromary.com

Learn how the rating is calculated

1.5 52 Reviews

AstroMary.com Complaints Summary

6 Resolved
46 Unresolved
Our verdict: With AstroMary.com's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
Verified
The authenticity of the customer service contact information for AstroMary.com has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of AstroMary.com. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

AstroMary.com reviews & complaints 52

Sort by:

Newest AstroMary.com reviews & complaints

ComplaintsBoard
A
10:06 pm EDT

AstroMary.com Paid $59 to Paypal “Sarl Atoll” for reading I never received

I was looking for astrology readings online and came across astromary.com
Someone going by Mary sent a free lengthy reading to the email I provided on her website and at the end of the reading offered a full reading for $59. I purchased this reading through paypal and the name that comes up there is "Sarl Atoll".
I never received the reading I paid for and this person responded to my emails until they realized their facade was soiled. The email I was associating with was [protected]@astromary.com

Desired outcome: At least the $59

Read full review of AstroMary.com and 1 comment
View 0 more photos
Update by Angelfairy
Mar 27, 2021 10:18 pm EDT

I just filed a complaint but wanted to add an additional photo of a paypal complaint from a mother who's daughter got scammed in a similar way to me, involving astrology as well about an astrologer "Jenna" whos paypal is also sarl atoll, the same paypal "Mary" was using for the website I mentioned in my last complaint. The same individual has several different fake websites under several different fake names. One being Jenna, and one being Mary, probably more. Please beware and don't purchase or associate with astromary.com

Hide full review
1 comment
Add a comment
N
N
N Ramos de Deus
Estepona, ES
Jun 15, 2023 2:05 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I note that all these complaints are from 2/3 years ago and I see some were resolved but it does not say how resolved. Is Astromary a fraud? I've been in contact with 'her' and got free reading and was wondering about paying the 59 euros for full reading when decided to check and saw your page here

ComplaintsBoard
K
2:29 am EST

AstroMary.com refund

I have paid full amount for a reading however till now I have not received any readings its been a month.

I have conformation of payment and an e - mail saying that they are working on my reading however upon requesting refund no reply was given

She is fake and whole organisation is a scam please be aware of astromary.com

I'd like to receive my refund.

Read full review of AstroMary.com
Hide full review
ComplaintsBoard
A
3:25 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

AstroMary.com I mistakenly unsubscribed

I mistakenly unsubscribed

Read full review of AstroMary.com
Hide full review
ComplaintsBoard
C
6:24 am EDT

AstroMary.com Astrology report

I was under the impression I was talking to a real life astrologer in reality its a Isome bogus computer scam I paid waited days to get my reading before I got one I had sent numerous emails for a refund after further investigation and finding out alot of people have been scammed by this site they sent me a generic reading after my refund emails and I opened it assuming it was about my refund and are now saying they wont refund me.

Read full review of AstroMary.com and 1 comment
Hide full review
1 comment
Add a comment
M
M
MaximeValmont
Simon Pelle, HT
Nov 06, 2020 10:31 pm EST

Salut s'il vous plaît comment avoir abonnés à votre site hastromary

ComplaintsBoard
J
3:37 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

AstroMary.com Astromary

I paid £69 for a years horoscope from astromary. It looks like it has been written by just anyone. It is not only vague it is full of random advice and not relevant at all! The dates are often wrong, as in it often says 2019 or 2018 when referring to the current year. It is obviously a standard report sent out to everyone and it is not even edited with any care. I want my money back, I have been swindled!

Read full review of AstroMary.com
Hide full review
ComplaintsBoard
J
1:51 pm EDT

AstroMary.com Theft - paid for product never received

This scam
Of a website must be shut down. I cant believe I fell for this, I want my money back. Refund or not this website has to close! How dare they scam people so shamelessly? I dont want the reading anymore, its clear from everyones experience that its autogenerated and copy pasted. And you charged at least double what the website said, unbelievable

Read full review of AstroMary.com and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
M
M
Mohammed Kamran Siddiqui
, US
Aug 29, 2021 6:41 am EDT

The same has been happened with me I paid and after that I am seeing these reviews

ComplaintsBoard
K
5:06 pm EDT

AstroMary.com Tarot readings

I have paid for readings from Mary, yes stupid me more than once, each became more generic and obviously not personally written for me by areal person and requested a refund several times to get denied with the excuse that I opened the reading. Really? What a crock of bull. Thats not as advertised as no questions asked now is it. I'm very upset with myself for not trusting my gut feeling more than once with money I couldn't afford to spend let alone lose. A fraud that easily draws you in! I want all my money back you fraud!

Read full review of AstroMary.com and 1 comment
Hide full review
1 comment
Add a comment
S
S
Sue Ann Adams
, US
Jul 25, 2020 5:02 am EDT

I just sent my 19.00 too. I'm waiting for the 5-6 days she'll need to get my reading done. If not, I'll be back with a complaint both here in the USA as well as in France.

ComplaintsBoard
E
11:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

AstroMary.com Confirmation of transfer slip

Dear ma,
I am writing u today about my transfer i did to your account on 25th of March through a friend of mind nam Christian Jacob form Nigeria bank.ma please am sorry I did the transfer through somebody please accept it. There was know other were of me to make the transfer to the bank details u gave me.I believed once u see my message u will understand.
My first name Esther.
My last name Jackson.
My gmail :[protected]@gmail.com.
My code number #6428593.
Please ma accept my payment and do my reading for me please please.I believed this is your address u ask me to send the slip to.let me know once u confirm it please.
Thank u
Am greatful
Your friend Esther.

Read full review of AstroMary.com
View 0 more photos
Hide full review
ComplaintsBoard
V
12:30 pm EST

AstroMary.com Astrohoroscope

This web sait : AstroMary.com is SKAM, it is colect our money and sending on all people same information. By the EU law, I wanna return my money back . This web sait is bot, I feeling endangered about my bank card!
I pay a money on 9 January 2020, after I receiv a fake information, nothing about my personality, and wanna return back my money 59 $.
It is time to stop with this kind of cheat.
Veselina Demireva - lawyer - memeber of EU lawyer accociation
+359 9 [protected]
e-mail: [protected]@abv.bg

SARL ATOLL 76 Boulevard Jean-Jacques Bosc 33130 Bègles

Read full review of AstroMary.com and 1 comment
Hide full review
1 comment
Add a comment
S
S
Sue Ann Adams
, US
Jul 25, 2020 5:05 am EDT

If needed, can I contact you if Mary attempts to scan me out of my payment? I live in Texas and may need someone in France to bring this person to justice if indeed I I determine she is a scammer. Thank you?

ComplaintsBoard
C
5:38 am EST

AstroMary.com personalized reading

This website is the biggest scam ever. I stupidly paid for my "personalized" reading because I was desperate and was searching for a sign from various sources. I've had some good experiences with other astrology readers however please do not pay this company! It is a complete scam and I wish I never went through with the payment. I'm writing this in hopes that someone will see it before deciding to go through with it. "mary" sends you a free "personal" reading which has so much repetition of information and she says your name in almost every second or third sentence. I don't know how I didn't realize it until after I paid. Once you pay she sends you a long "detailed" reading but it's just general stuff you can find on any regular reading site. I am so interested in astrology which is why I was drawn to this and at first I thought she was a real person but turns out she's just a computer system that generates a general reading for everyone the only difference between readings is the name and the astrological signs that belong to you. Please don't make the same mistake I did and do not go through with it! Also when the payment came out of my account it came out as "jenna read" when the email said it should say "atoll", I went to google to figure it out e instantly I felt something was wrong. Turns out "mary" is a computer and was the replacement for another computer by the name of "jenna", I guess the company decided to switch names because they probably received a lot of backlash with "jenna".

Read full review of AstroMary.com
Hide full review
ComplaintsBoard
R
4:47 am EST
Verified customer This complaint was posted by a verified customer. Learn more

AstroMary.com astro reading

Wow, so I see this has been going on since 2011. I've been getting emails but from a Mary and I've been getting emails for a long while and I was looking for some guidance because things aren't quite like they should be and I was about to take the last step and make a payment until I scrolled down and seen the bank name sarl atoll so before I did I looked it up and this website was the first to show up so thank you for sharing your stories so others don't get scammed out of their hard earned money. This website their working from or whatever it is needs to be shut down permanently

Read full review of AstroMary.com
Hide full review
ComplaintsBoard
N
6:25 pm EST

AstroMary.com mtn exploitation.

I wrote These lines expressing my anger and also encouraging my Colleagues to work 2times Harder.
My Dear colleagues, there's this Truth I have been keeping and it deeply Hurts me:I plead to use your attention, and that when you are reading, don't be in a haste THESE CONCERN:MTN AND USERS. For I want to believe that many of us use the MTN'Communication line.

OUR MOBILE MONEY BUSNESS! ENOUGH IS ENOUGH.THE TRUTH IS BITTER BUT MUST BE SPOKEN.
With this business, What happens to quiosk owners who have employed argent?
MTN is awear Agents are spread all over and in Africa, most are cited beside public tard Roads.Yes!MTN knows but self interest has blinded them.
MTN Endangers their collaborators and parthners. majorly, we the users. With their big Name so called, " MOBILE MONEY SERVICE" while they(MTN) sit behind and swallow HIGHER PROFIT (the content of the uninformed and innocent population is manipulated). There are many Truths that if written here, many of you might Deviate from MTN Communication line. I want to believe that majority of Us(MTN users)can still remember how the commission was when this tricky idea started. "They gave and took back"and only those who are into Mobile money would understand what I mean.remember I am not blackening the image of MTN but the inneficiency has gone a long run and it is turning into technology and slavery(they make us work for them.But I want to mention clear Here, "As member of Our Fanyimas Solution Centre, "We are just the New" and will Never derive

Pleasure in underminding their Services. but should we fold our hands and sit quiet just to silent our emancipation?let us know
They encourage many of our Unemployed brothers and sisters to own quiosk and invest their Capital while they ( MTN ) seats behind and swallow above the maximum commission.While owners are forced to bear the risk, along side the wounded and destructive anger camouflaged by our gorverment infavor of MTN(as their competitors are being stabbed) also, the high taxes one will have to pay gorverment just to own a quiosk beside the road, not living aside what you would need to pay the landlord and your current consumption bill.I think MTN is supposed to appeal negotiation for a reduction of Taxes to those who market their services:call boxers and Momo agents.(increase relationship benefits) and I believe with this, agents could work twice harder.MTN is unable to provide an effective mobile security system in Africa, as users still complain about a message that appears on their phone screen and a huge amount is being scammed from clients, in the name of mobile money.they get back to MTN and cry) and MTN acknowledge the evidence and tell you :they can't do anything about it. You save your money in Momo and instead spend more than you can imagine. For each time we attempt to transfer 100 to another MTN num, MTN sloughters us with a transfer fee of 100fr.KK What if you do 100 transfer 5times and addition to the fee how much do we loss.?pretex that CASH

Can only be done from 500 and above.So why can't users enjoy the services affordably.
You see that, We are just coping with the Momo bussness and hopefully working just to keep our body and Soul together Lets be Mindful and Strngly United.Puntuality, kind, simple and direct communication within our Organization will help us Grow Alot!We are just struggling now but our revival will soon Remain blessed for United we would change things Led no One give up even for one minute.For together we Must triumph.
LONG LIVE The Momo agents, the F Sky-limite bagaining phone Marketer and the God given FSC.See you strong tomorrow!

Read full review of AstroMary.com and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
J
J
Jafari Mwiru
, US
Apr 04, 2022 12:09 am EDT

Shm on them

ComplaintsBoard
T
8:47 pm EDT

AstroMary.com personal astrology day by day forecast

About a month ago I purchased the reading from astromary.com. I read it almost everyday. Some things don't match up but no ones always right. So anyway I start getting an email saying she wanted to look into my past life and I had great fortune coming. As I was very hesitant about purchasing the extra reading I purchased it anyway hoping for luck to turn around. Only to open the "reading" for it only to be till me how I need to start thinking and acting. It's nothing of how I am at all but then there's another day by day forecast. And as I'm reading over it I noticed that there is the same exact forecast but on 2 total different days. Then comparing the days side by side on now 2 daily forecast there totally different on the same dates. This is a scam straight up!

Read full review of AstroMary.com
View 0 more photos
Hide full review
ComplaintsBoard
D
11:32 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

AstroMary.com tarot reading

I payed for a tarot reading 2 days ago, money went through but their website doesn't recognize the fact that i payed so i didn't receive any reading. I tried to email them with my payment proof, but the message that i got was like a pre-defined message, they didn't pay attention to my complaint.
I want either my money back, either the tarot reading i just payed for 39 dollars 2 days ago.

Read full review of AstroMary.com
Hide full review
ComplaintsBoard
M
1:27 pm EDT

AstroMary.com no emails.

This isn't really a complaint. I'm just letting you, Mary know that it's Crystal and you said that you needed my confirmation to tell me more details about how to deal with the transit which apparently starts today. I have sent you replies saying that you can go ahead and help me with the transit. You didn't reply or send my reading. Yesterday, you sent me a new email saying you hadn't heard from me even though I replied to your messages! You are beginning to make me have doubts about you. Please send the reading. However, if I need to pay, then tell me so I can unsubscribe. Thanks.

Read full review of AstroMary.com and 1 comment
Update by madamwhite4444566678888
Sep 24, 2019 1:38 pm EDT

This is not really a complaint. It's Crystal, just letting you know that you have my confirmation to send me my guidance to the transit which apparently starts today. I sent you an email asking you to explain some certain messages you sent me about my life I didn't really understand and I sent you a reply a few days ago when you said that you needed my confirmation to help me with the transit. I said you could go ahead and do it. But you sent me a new email yesterday saying you haven't heard from me when I have sent you about 2 messages already. You are letting me begin to have serious doubts about you. Please send my personal reading to me or tell me if I have to pay so that I can unsubscribe. Thanks!

Hide full review
1 comment
Add a comment
M
M
Ms.Apryl
, US
Nov 23, 2019 2:35 am EST

Mary, this is Apryl and I've wanted to send or give more info. To you as requested but Ive been not, well & have no money to be able to get those things u wanted to help me with.. [protected] I've apreciated you being persistent with me, and I have been keeping track of my dreams, really odd ones too, but if u can help me with new begining &, get away from current things that attached themselves to me, and this energy sucking enviroment, I'm almost sleeping four days at a time so depressed!? Thx for what you have shared with me previously, I apreciate your time...Blessed Be...A.Freeman

ComplaintsBoard
V
11:50 am EDT

AstroMary.com numerology report

Mary began emailing me, O can only figure from getting info from another site. At first nothing was accurate and then she made a claim that something had occurred around the age of 16 or 17. I realize that probably could have been anyone. So I paid the 59 American dollars. The refund policy is 14 days no questions asked. My payment to Mary was on the 26 August 2019. It wasn't until the 29 August that I received my report. It was so inaccurate. That I immediately sent an email stating as much. She asked me to take my time and review. There was absolutely nothing in the report I could identify with. Then on September 5, Mary sent another advertisement requestimg more money. Since I.was still unhappy with the original I then realized it was all a scam and requested a refund through the appropriate email. Today is the 21 September and as of now, not a single response. I sent an email informing both email addresses I would file a dispute through my bank. Still no response.

Read full review of AstroMary.com
Hide full review
ComplaintsBoard
L
8:24 pm EDT

AstroMary.com page could not be found

Jenna sent me a link and the page could not be found

File not found /data/www/www.astrology-jenna.com/orders/361020-file_0.html

I have paid her via paypal and I would like a refund
Here is the invoice

Hello livia porojan,
You sent a payment of $32.00 usd to sarl atoll
(orders@besthoros.com)

It may take a few moments for this transaction to appear in your account.
Merchant
Sarl atoll
Orders@besthoros.com
+[protected] instructions to merchant
You haven't entered any instructions.
Description unit price qty amount
Tarot report
$32.00 usd 1 $32.00 usd
Subtotal $32.00 usd
Total $32.00 usd
Payment $32.00 usd
Charge will appear on your credit card statement as 'paypal *sarl atoll'
Payment sent to orders@besthoros.com
From amount £26.21 gbp
To amount $32.00 usd
Exchange rate: 1 gbp = 1.22074 usd

Invoice id: 361020

Read full review of AstroMary.com
Hide full review
ComplaintsBoard
T
3:44 pm EDT

AstroMary.com all of the readings

So I paid for most of the readings you had I just now discovered when I click on your link to my readings I cant review my report I tried to reach out via email but know reply I spend close to a 1, 000 only not to be able to read my reports I click the link and it takes me to a page to order another reading that seems like a scam because its noway to access my readings from astromary.com.

Read full review of AstroMary.com
View 0 more photos
Update by TMAN68
Sep 25, 2018 4:22 pm EDT

All of the readings are below i payed for and cant view them via the astromary provided. Fix the link or issue me a refund for all of them.I spent well with this company they need to do the right thing and provide my information or refund me.

Update by TMAN68
Sep 25, 2018 3:55 pm EDT

I need a refund because i cant access my account to my reading my email is terigreer18@yahoo.com i also had readings on terigreer88@gmail.com that the link dont work.

View 0 more photos
Hide full review
ComplaintsBoard
M
8:46 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

AstroMary.com I want refund money back!!!

Hello!

I send o couple of emails in three days. I got back tha email arrive, but I didn't get some answers from them back.
I want refund money back to me. it is ultimat! it is urgent!
Last date that I want mone back is 5. october 2018!

The money are:
- paid with
Mastercard x-6522
You'll see "paypal *sarl atoll" on your card statement.
Exchange rate
34, 15 eur = 38, 00 usd
1 eur = 1, 1127 usd
Transaction id
1fn40152kg972400v
Seller info
Sarl atoll
+33 [protected]
[protected]@besthoros.com
Invoice id
Mary5518491
Purchase details
Relocation report 38, 00 usd

- paid with
Mastercard x-6522
You'll see "paypal *sarl atoll" on your card statement.
Exchange rate
43, 03 eur = 48, 00 usd
1 eur = 1, 1155 usd
Transaction id
20a44907mr3018354
Seller info
Sarl atoll
+33 [protected]
[protected]@besthoros.com
Invoice id
Mary5537383
Purchase details
5 months forecast48, 00 usd

I want that someone answers on my eimails. it was sending on
Sarl atoll
+33 [protected]
[protected]@besthoros.com.
On 21. september 2018, on 22. september 2018, on 23. september 2018.
Times are: 23. 9 2018 ob 8.09 uri; 22. september 2018 - 21.46 uri, 19.10 uri, 19.31 uri, 7.53 uri; 21. september 2018 - 20.50 uri, 19.54 uri, 19.52 uri.
Client number (I don't have it).
You have my emails. chacke that.

Others details are:
Https://www.astromary.com/reading.php?token=4e212fba455c7e94e7de2c501b7a996e

Hello maša miklavčič,
You sent a payment of $48.00 usd to sarl atoll
([protected]@besthoros.com)

It may take a few moments for this transaction to appear in your account.
Merchant
Sarl atoll
[protected]@besthoros.com
+33 [protected] instructions to merchant
You haven't entered any instructions.

Description unit price qty amount
5 months forecast $48.00 usd 1 $48.00 usd
Subtotal $48.00 usd
Total $48.00 usd
Payment $48.00 usd
Charge will appear on your credit card statement as "paypal *sarl atoll"
Payment sent to [protected]@besthoros.com

From amount €43.03 eur
To amount $48.00 usd
Exchange rate: 1 eur = 1.11550 usd

Invoice id: mary5537383

Hello maša miklavčič,
You sent a payment of $38.00 usd to sarl atoll
([protected]@besthoros.com)

It may take a few moments for this transaction to appear in your account.
Merchant
Sarl atoll
[protected]@besthoros.com
+33 [protected] instructions to merchant
You haven't entered any instructions.

Description unit price qty amount
Relocation report $38.00 usd 1 $38.00 usd
Subtotal $38.00 usd
Total $38.00 usd
Payment $38.00 usd
Charge will appear on your credit card statement as "paypal *sarl atoll"
Payment sent to [protected]@besthoros.com

From amount €34.15 eur
To amount $38.00 usd
Exchange rate: 1 eur = 1.11265 usd

Invoice id: mary5518491

Tor 18.9.2018 15:36
[protected]@astromary.com

Tor 4.9.2018 12:52
[protected]@astromary.com
Hello again!
This is to let you know that I have now received your payment.

Read full review of AstroMary.com and 2 comments
Hide full review
2 comments
Add a comment
A
A
Angelfairy
Columbus, US
Mar 27, 2021 9:53 pm EDT

I got scammed as well.

K
K
KetiPet
, RS
Nov 15, 2018 1:25 am EST
Verified customer This comment was posted by a verified customer. Learn more

Mašo, da li si dobila neki odgovor?

ComplaintsBoard
M
4:15 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

AstroMary.com jenna astrologer

Paid for a reading online from 'Jenna' after a long winded sales pitch. I suppose curiosity got the better of me.
Anyway my credit card was charged £32. I was told 3 to 6 days and I would have my full reading.
How stupid do I feel?
Tried mailing Jenna on the numerous mail addressed to find out what was going on, off course there was no reply.
Surely this must be illegal. I have to work hard for my money. Jenna obviously doesn't.

Watch out for this scam. Don't get caught out like me. Keep your hard earned cash.

Read full review of AstroMary.com
Hide full review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact AstroMary.com customer service

Website

www.astromary.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with AstroMary.com?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with AstroMary.com Customer Service. Initial AstroMary.com complaints should be directed to their team directly. You can find contact details for AstroMary.com above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about AstroMary.com. Discuss the issues you have had with AstroMary.com and work with their customer service team to find a resolution.