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CB Travel and Vacations Budget Suites of America 4855 Boulder Hwy, Las Vegas, NV, 89121, US
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Budget Suites of America
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Budget Suites of America

4855 Boulder Hwy, Las Vegas, NV, 89121, US
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5:50 pm EDT
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Budget Suites of America - Housing, cleanliness, uninhabitable, roaches, infestation, while I am pregnant and working from home.

I have stayed here before and it was pretty nice. It was quiet, the internet worked perfect (for work from home) and the staff was kind enough. But this time around? I have to change my review because, What a nightmare! First: The kids playing outside the door are so loud and untrained that I can barely hear myself write this review, let alone sit and work from home. Second (but also first) I have never been in a scummier hotel/weekly in my life. There is a massive roach infestation. I have yet to see an adult roach, just 100's of the tiniest roaches I have ever seen. There's a huge gap under the front door, that wields to all the bugs. There's earwigs and gnats all over. The carpet is all tore up, which is probably another point of access. All the frames to the doors are chewed up and look to be nests for the bugs. The main nest, however, is in the bathroom, under the bathtub. I have to keep the light on in the bathroom because every time I go to use the restroom, dozens of tiny baby roaches scatter back to their nest and I die a little inside. I've been too scared and riddled with heebie jeebies to bring food in here, so they have no energy source. 1000%, an indicator of infestation on an epic scale. And to top it all off the internet doesn't work which stopped mattering when my iMac 27" got stolen after a break in. I only needed necessities : Quiet, Clean, Safe, Wi-Fi enabled. That's barely two jobs. You had two jobs. All of this and I have literally only BEEN HERE ONE WEEK! Unfortunately, I'm paid up for two weeks and have to endure the itchy's, the blood curdling screaming from just outside my brittle door, and the fear of someone breaking into my space again.

I called today about the infestation and was hung up on twice, and then finally told someone might come on Monday. No one is going to come to spray anything, I can guarantee it. Maintenance will never come by to fix what's grossly damaged. The staff is horrible and does barely the bare minimum. I am pregnant and afraid that these accommodations, that I had no choice but to select to live, is going to make me and my child extremely ill. This is now a health issue to consider!

Desired outcome: 4855 BOULDER HWY // New accommodations, Spray the property. Fix the holes in walls. better locks on the doors. Fill the 2 inch gap under my door. DO ANYTHING!

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12:50 am EST

Budget Suites of America - management/crystal/security

Hello my name is David Skelton and I recently was a resedent for over 7 months at the property listed anove. During my stay you would see all kinds of harrassement coming from security if you so happend to disagree with anything they said. Take forexample my case. one night about 2 weeks ago at about 1:30am me and my wife are sound asleep when all of a sudden we hete security, security real loud and flashlights blaring all around my apt. I then woke up and went tomydoor which was wide open now do to security opening it fully and I said can I help you and they said yah whys your door cracked I said is there a rule against it not being cracked. They said are you trying to be smart with us I said no but its 1: 1:30 in the morning and I just don't understand why you guys are at my door they then said well will get you kicked out of your program aren't you with help of Southern Nevada I said yes me and my wife both help of Southern Nevada and you make sure and have a good night and they said all will see and I close the door after that time they then started sand coming over saying we had too much traffic. I have the same five friends come over to my house I'm not a drug dealer can't afford drugs or anything like that so then they got their manager Crystal involved and one night about on the 31st of February we left our friend the house because they wouldn't give us the right key to our apartment we went there three times so we left our friend the house we then came back 45 minutes later after cast my wife check and for a locking mechanism on my door and that then Crystal next day said you're not allowed back in there and I said but I pay rent here in that against the law she said well soon so there's my complaint against you and yes I will be suing you over this case and they need to be checked with the Better Business Bureau thank you

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3:46 pm EST
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Budget Suites of America - management and customer service

Upon on trying to pay my rent only short 10$ and she wasn't willing to work with me I had 235$ and the amount due is 245 so I ask if that I can pay the ten tomorrow but she wasn't even want to fill out the ticket for 235 business should want to work with there renters opposing just getting money out of ppl because they can is wrong and doesn't say alot about customer service either so I thought that was wrong when I've heard in seen ppl say they owed something on there balance from other tenants.

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